GiftBox Opiniones 3430

TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

There was an issue with the same day delivery. I promptly received an email offering different postage options or refund. Took the different postage options. Great service in the big picture. I'll be... Ver más

Valorada con 4 estrellas sobre 5

The staff member was extremely helpful getting me the best deal. I didn't like the fact that online prices are different to in-store prices. That makes me think twice about buying from this company... Ver más

Valorada con 5 estrellas sobre 5

I sent a msg to their support line re a delivery I thought I would miss. I was emailed back straight away with suggestions to help. They contacted the delivery driver & requested them to phone me. Th... Ver más

Valorada con 5 estrellas sobre 5

Friendly service, quick to respond the click and collect order at Tea tree plaza. Awesome service at Holden Hill the female assistant was amazing. Saw her getting swamped with customers and she hand... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda departamental
  2. Tienda de velas
  3. Tienda de juegos
  4. Tienda de regalos
  5. Cristalería
  6. Tienda de saldos

Escrito por la empresa

We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!


Información de contacto


4,6

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 93% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 5 estrellas sobre 5

Exceptional customer service - support email

I sent a msg to their support line re a delivery I thought I would miss. I was emailed back straight away with suggestions to help. They contacted the delivery driver & requested them to phone me. They emailed back to let me know when the delivery was leaving and how far away. It was from me Amazing service - thku so much

21 de abril de 2026
Valorada con 4 estrellas sobre 5

Good customer service

The staff member was extremely helpful getting me the best deal.

I didn't like the fact that online prices are different to in-store prices. That makes me think twice about buying from this company when I could just go elsewhere and look at products in-store.

18 de abril de 2026
Valorada con 1 estrellas sobre 5

No communication at all

I don't like the fact I was never emailed a receipt for my purchase and still have not received a confirmation email even tho the money has been withdrawn.. any information would be better than nothing at all

18 de abril de 2026
Valorada con 3 estrellas sobre 5

I cant really rate higher

I cant really rate higher because my order hase not been shipped yet. I don’t understand why it takes so long for an item that it was in stock when i purchased it.

17 de abril de 2026
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Respuesta de GiftBox

Hi Ajdina, thank you for taking the time to share your feedback. I can see you made your order 10pm Thursday the 16th and this was shipped Friday the 17th. The tracking also shows as delivered today 20th of April. We apologise in the delay as Australia Post do not operate on weekends.

Valorada con 1 estrellas sobre 5

The Globe Saga

While the staff where very helpful, never received my order and ended up getting a refund after 2 attempts of ordering a light up mirror, I was originally send a globe, so my "mirror" was then sent via express post, I opened it, and to my suprise, another globe! I was starting to wonder if it was a build your own and i was being sent peices at a time! However I couldn't risk trying again as this was for my daughters 10th birthday in less then a weeks time now.
Like I said, staff via email and phone where very helpful and professional, however I now wont ever be ordering from giftbox online again.

16 de abril de 2026
Valorada con 5 estrellas sobre 5

Amazing customer service!!!

I purchased an item with a slight issue. I contacted Customer Service. This team was amazing! Jumped straight into action and sorted the issues immediately. The product is also fantastic just a small issue that was rectify with Giftbox quickly.

16 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

It was very quick and convenient

It was very quick and convenient. The lady was very helpful as we have 2 stores in the same complex I wasn't sure what store it was.
Very quick and easy pick up. Checking I'd and email to confirm.

16 de abril de 2026
Valorada con 5 estrellas sobre 5

👌love this shop

Amazing online shopping

15 de abril de 2026
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Respuesta de GiftBox

Hi Rayls, thank you so much for taking the time leave us a five-star review! We’re really glad you had an amazing experience on our Giftbox website :)

Valorada con 5 estrellas sobre 5

I received my parcel very quickly and…

I received my parcel very quickly and am happy with what I bought

30 de marzo de 2026
Logotipo de GiftBox

Respuesta de GiftBox

Hi Simon, thank you so much for taking the time leave us a five-star review! We’re really glad that the delivery was fast and you are happy with your lava lamp :)

Valorada con 5 estrellas sobre 5

Great service

Great service, easy done!!!!

19 de octubre de 2025
Logotipo de GiftBox

Respuesta de GiftBox

Hi Terry, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a positive experience with GiftBox Click and Collect!

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