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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Unacceptable and unprofessional Golden Key kept my AED 1,000 deposit for almost three months and ignored repeated emails and messages. When the money was finally returned, they did not refun... Ver más

Valorada con 5 estrellas sobre 5

No idea why people are leaving bad reviews, i rented 2 cars whilst in dubai and the service was amazing, the cars were outstanding and i received the deposit back after around 23 days… this is incase... Ver más

Valorada con 1 estrellas sobre 5

ALERT!!!! … NEVER USE THIS COMPANY … NEVER RETURN MY DEPOSIT, THEY JUST ANSWERS THE WHATSAPP’s MESSAGES BUT NEVER SOLVE OR FIX NOTHING …. THEY ARE SCAMMERS … DO NOT TRUST FROM THE OTHER GOOD REVIEWS,... Ver más

Valorada con 3 estrellas sobre 5

After renal was over I waited for 30 days but have not received my deposit, Few gentle reminders stayed without reaction, so I claimed for charge back. Hope their merchant acc will get a strike.

Información sobre la empresa

  1. Agencia de alquiler de automóviles
  2. Servicio de arrendamiento de automóviles

Escrito por la empresa

Golden Key Car Rental is your premier choice for reliable and top-notch vehicle services. Our commitment to excellence ensures that we stand as the foremost option for all your car rental needs. With a dedication to providing exceptional customer service and a wide range of quality vehicles, we guarantee that choosing us will always be the perfect decision for your travel requirements.


Información de contacto

2,6

Malo

TrustScore: 2.5 sobre 5

30 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,6

Todas las opiniones

(30)

3 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

ALERT!!!

ALERT!!!! … NEVER USE THIS COMPANY … NEVER RETURN MY DEPOSIT, THEY JUST ANSWERS THE WHATSAPP’s MESSAGES BUT NEVER SOLVE OR FIX NOTHING …. THEY ARE SCAMMERS … DO NOT TRUST FROM THE OTHER GOOD REVIEWS, I AM SURE THAT THE GOOD COMMENTS HERE ARE FALSE. I HAVE ALREADY BEEN LOOKING AT SEVERAL WEBSITES WHERE WE CAN REPORT THEM. THE MONEY PROBABLY WILL NOT BE RECOVERED, BUT IT WOULD PREVENT THEM FROM CONTINUING TO COMMIT MORE FRAUD.

21 de julio de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Deposit Not Refunded

I was told that the deposit would be refunded after 21-25 days after the return of the car but it's been 2 months already and I still haven't received any refund.

I wrote to the company several times but received no answers.

Could be a SCAM!! be careful

29 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM - Dont return my deposit

My experience with you and Golden Key Car RENT
DON'T recomendate

Rented Tesla from 22 to 29 feb (Completly dirty)
Rented BMW 420 Cabrio from 28feb to 2mar (vary bad condition)

1. The first car was delivered 1.30 minutes late, although I paid an extra 30 dollars for this delivery and asked for it to be delivered on time, I was late for the conference because of you.
2. The driver of the car smoked right in the car and the car was very very dirty.
3. When the driver was supposed to pick up one car and deliver another, he was 2 hours late
4. The second car was damaged and its dashboard was swept away like a New Year's tree - a bunch of errors, the car was in very poor condition, the light was constantly flashing with a request to change the oil and brake pads, the car braked poorly, was very dirty and outwardly very scratched - this is a BMW 420 although when I booked they promised a white BMW 430 and in a different color
5. I asked to change the car to another one, they told me that they would change it in the evening and then they didn’t answer me for 2 days
6. When they picked up the car, they were an hour late, again.
7. They promised to return the deposit 2 weeks ago, they wanted to cheat with the deposit and return 1140 dirhams instead of 1380
8. During our cooperation, your employees lied to me 6 times, 3 times they promised to transfer the deposit, 3 times when they delivered and picked up they said that they had 10 minutes left and arrived in an hour.

For today my deposit is not returned.

22 de febrero de 2024
Opinión espontánea

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