I had ordered bras from Glamorise before with no problem. This time, my bras got hung up somewhere in the delivery after they left the store. When I inquired about this after some time, Glamorise to... Ver más
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Consulta las opiniones de los clientes
I was a bit wary when i realised the company aren’t located in the UK, as Ive had bad experiences with sellers not fulfilling the promises in their policies. However, my experience with Glamorise has... Ver más
I made the switch to Glamorise after a friend and my sister both recommended the brand. Plus, recently I've had some shoulder issues: A front-close bra has been the solution. Each Glamorise bra ha... Ver más
La empresa ha respondido
Glamorise has become one of my favorite companies to purchase items. Their free shipping and returns makes buying so easy. And their customer service is the best!! They offer suggestions and guidance... Ver más
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Información sobre la empresa
Escrito por la empresa
Discover our Glamorise plus size bras and lingerie for full-figured women, designed to deliver comfort, support, and confidence! Order the perfect plus size bra!
Información de contacto
48 W 37th St #6, 10018, New York, Estados Unidos
- +1 (929) 547 9432
- customerservice@glamorise.com
- glamorise.com
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Ha contestado el 100% de las opiniones negativas
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Glamorize sets the gold standard!
First, the quality of the products themselves! I've been very happy with the clothing I've purchased - fit, appearance and comfort. But, above that, when I've reached out to customer service, I've received cordial, rapid responses that treated me more than fairly. They are a great company and care about their product and their reputation!

Respuesta de Glamorise
Excellent customer service from…
Excellent customer service from Michelle. She was very empathetic and helped sort my problem with speed and efficiency. Thank you so much!
I have ordered from Glamorise before and love their products, as they provide me with the best fit, and they are of excellent quality. I am trying a new design which will arrive in the next few days, so I cannot comment on my latest purchase yet.
Thank you, Michelle!

Respuesta de Glamorise
I have just received my order from…
I have just received my order from Glamorise and I’m very pleased with it , couldn’t wait to try it on , great support for a wireless bra and front fastening, would definitely recommend ,
P.S I had emailed customer service about a little problem and it was swiftly dealt with 5 stars for keeping in touch , I was able to track my order :)

Respuesta de Glamorise
I am very disappointed with both the…
I am very disappointed with both the quality of this white bra and the response I have received.
The bra was worn twice and then washed for the first time at 30°C with other white lingerie only, using a small amount of Persil detergent. No coloured items were included in the wash.
Despite this, the lace and the inside under-cup area have come out cream/discoloured and now look grubby after just one low-temperature wash.
After receiving several AI-generated responses, I was told by your team that “environmental factors”, detergents, minerals in the water, or coloured garments may have caused the issue. As explained above, this was the first wash, completed correctly with white items only, so I do not feel this explanation is reasonable or reassuring.
A white bra should not noticeably discolour after one careful wash under normal washing conditions.
I will not purchase white bras from your company again, and I sincerely hope your website clearly advises customers that your white lingerie may be affected after a single low-temperature wash if these “environmental factors” are supposedly so significant.
I would appreciate a proper response rather than another automated or scripted reply.

Respuesta de Glamorise
Amber helped me with a shipping issue
Amber helped me with a shipping issue. She responded, was poised and professional. I have worn the underwire bra for 5 years. So comfortable!

Respuesta de Glamorise
I ordered a bra last weekend on line…
I ordered a bra last weekend on line with Glamorise. It was quick and easy since I had purchased before. Surprisingly, on an email confirmation, I saw the package was being shipped to an ex-family member in another state across the country. I immediately went on line and was told (kindly by AI) that the Oder had gone through and could not be charged. It did send the emails to a human that would not be in the office until after the weekend. Finally Michelle contacted me, I explained the concern and did not want to “hope” it would be returned. Michelle sent messages to the delivery service and contacted them when they opened the next day. Her efforts paid off and she was able to have the redirect the package to my home. Thank you Michelle. I found out the same shipping company site is used by several companies and it pulls up address deliveries you’ve sent with other companies. I usually always check the billing and delivery address, but I’ve never sent a bra to anyone and did not think it would go to someone I sent a puzzle or candle to.

Respuesta de Glamorise
I needed help with a return and got it…
I needed help with a return and got it resolved immediately. Excellent customer service!

Respuesta de Glamorise
Professional and understanding
I ordered a bra. It was well made and great value but I had not measured correctly and had to return it. I omitted to fill in the correct forms and contacted the company querying my refund. The company replied, explained where I had made my mistake. They went above and beyond what I expected (or deserved!).

Respuesta de Glamorise
Wow fantastic company
Wow, what a great company. The customer service is fantastic. Would definitely use again A+++++

Respuesta de Glamorise
Better fitting with specific band and cup sizes
As a large busted woman, it was rare for me to find the correct size bra in a store or with most of the online businesses. Thankfully, Glamorise has a wide selected of wireless and wired bras. I highly recommend Glamorise dot com to other women because the bras are band and cup specific and they always have my size. I just checked the range of sizes for the sports bra I like #1006. The sizes start at 34B and go all the way up to 50 I!
Now that I’ve lost weight, I’m pleased that they offer free returns because I ordered three different sizes and will be returning two. I’ve used the bra size calculator twice. For me the recommendations were one band and cup size too small. I found one of the three that is the perfect fit. I’ve already ordered two more in the same size.

Respuesta de Glamorise
I love the product I purchase and I’m…
I love the product I purchase and I’m loyal to the company because they always have great customer service!

Respuesta de Glamorise
Great product
Great product, swift delivery and great price, very comfy bras!!

Respuesta de Glamorise
I had a wee problem with the fastening…
I had a wee problem with the fastening not the Bra my own doing I just didn't seem to get the hang of it one message to sales team they sent me a video straight back problem solved fantastic after sales service Bra is so comfy recommend one hundred percent thanks

Respuesta de Glamorise
Really helpful conversation with a live person
Actually had some difficulty receiving my first order but the experience of reordering and refunding the first order was almost painless thanks to the employee Bernita. She was very knowledgable about the steps needing to be done and the timeline. Bernita very promptly let me know when I could expect to see my refund. Additionally, she put the reorder through quickly. That was “going the extra mile”. Very pleasant person to talk to and to explain my issues.
Now, trying to work with the “robot” is not a pleasant experience. You need more people like Bernita!

Respuesta de Glamorise
Love the new style
The structure of this bra really supported my back and breast! I have purchased the regular style similar to the bra you sent, and the old style didn't hold my breast in and straps slipped. It is a little tight around chest but I'm hoping that it will stretch out a bit after washing a few times but overall great support!

Respuesta de Glamorise
I ordered a bra about 2 weeks ago and…
I ordered a bra about 2 weeks ago and this one was a game changer! I swear this is the most comfortable bra I've ever worn so I ordered another one today in a different colour. Thank you for making such a good product! This will definitely be my "go to shop"!

Respuesta de Glamorise
BEWARE!!!!
Earlier today I went on Glamorise's website to order a bra. I searched for a bra but never put it in my cart or checked out. So, when I got home, I went back on the site to order my bra when I discovered the order had been placed? by who?? I think this is a practice of many merchants, it has now happened to me on TikTok shop, Amazon and now Glamorise?? They are using your saved payment information to automatically make the purchage for you. WTH!!??

Respuesta de Glamorise
I have been a Glamorise customer for…
I have been a Glamorise customer for almost twenty years, and have always been pleased with their products and service. I recently received an order with two bras in a different size than I ordered. It was past the return window but they had sent the wrong size and I thought I would contact them. The correct size is being shipped to me today at no charge!! Customer service worked with me in resolving the problem, they were very efficient and helpful in coming to a solution.

Respuesta de Glamorise
Customer service has been exceptional…
Customer service has been exceptional and I feel listened to and I appreciate their service and professionalism

Respuesta de Glamorise
Glamorise stands by their word
Glamorise stands by their word. Returns are easy! Sales are great. I don't shop anywhere else except at Glamorise. If there's an issue about an order they are right there and communicate very well!

Respuesta de Glamorise
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