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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

After initial problems with email I was given the owners email and everything progressed well and my glasses were processed promptly. On receipt I was really pleased with the quality and presentati... Ver más

Valorada con 5 estrellas sobre 5

I have used this service twice and in each occasion I have been impressed by the excellent customer service and quality of lenses at a reasonable price. Great range of frames too. The entire team is o... Ver más

Valorada con 2 estrellas sobre 5

Ordered online. Plenty of interest and returned calls at the purchasing stage, however the after sales leaves a lot to be desired. Didn’t actually get any info on when they’d be arriving, despite bein... Ver más

Valorada con 5 estrellas sobre 5

Absolutely great experience shopping here. I order Friday and received them the next Friday and I have to tell you these are the best looking and most comfortable glasses I have had and everything sig... Ver más

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3,6

Medio

TrustScore: 3.5 sobre 5

32 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 2 estrellas sobre 5

After Sales - non existent

Ordered online. Plenty of interest and returned calls at the purchasing stage, however the after sales leaves a lot to be desired. Didn’t actually get any info on when they’d be arriving, despite being told a tracking no etc would be emailed to me. Glasses arrived with one leg obviously sitting a lot lower than the other. Apparently they are checked before they are posted, not so in my case. I was advised to take them to a local optician to have them adjusted. Local optician adjusted them and charged me for doing so. Unfortunately they still aren’t right. Will be emailing Glasses 2 Go as I’d like to send them back for a refund. Wouldn’t purchase from this company again.

19 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

sunglasses

Good prompt service, but as it was a mail order from a prescription glasses were not suitable for what I needed, returned and refunded promptly. Thanks

12 de junio de 2025
Valorada con 5 estrellas sobre 5

I haven't bought specs anywhere else in years!

Hi. I've been going here since before they computerised their customer records and long before they actually had an eyesight testing facility in their expanded premises. I agreed to drop them a review when I visited in the New Year.

I'm not local to Cricklewood so they only see me once or at most twice a year but I'm always amazed that the boss remembers my name. They always have an excellent selection of frames and I cannot remember ever going there and coming away empty handed. Spoilt for choice in fact.

The prices are very competitive and the quality excellent. In what must be 20 years, I've never taken anything back as faulty. I so surprised to see these negative reviews on the site. Is there another company with the same name? I just couldn't think of a criticism if you pressed me.

Not a criticism of the place - more an observation. Getting there by public transport, if you are not fairly local, would be a challenge. Take a car if you can but the area is mainly resident parking only with a few pay to park bays just outside the front door. Going on a Saturday makes this easier.

25 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

I have used this service twice and in each occasion I have been impressed by the excellent customer service and quality of lenses at a reasonable price. Great range of frames too. The entire team is outstanding and very knowledgeable. Thank you, I will be back soon.

12 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Things go wrong

You only find out how good the service is when things go wrong.
Only received one pair instead of two , rang them up ,they apologised and within two days the second pair arrived. Highly recommend glasses2go

6 de abril de 2024
Valorada con 4 estrellas sobre 5

Glasses very good for the price

Glasses very good for the price, did not have to wait long in receiving them. My only complaint is you can only email them. There is a telephone number when you call, but tells you to email them.

8 de diciembre de 2023
Opinión espontánea

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