Really lovely staff in store and lots of lovely items. But such a shame that socks can't be returned for hygiene reasons despite being in a sealed pack which literally prevents anyone from trying... Ver más
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Consulta las opiniones de los clientes
Very helpful customer service both via email and DMs slight hitch with stock but was resolved and did their best to resolve and sort out . Great items x x
The two women working at the store made our visit completely amazing. They welcomed us in and introduced us to how the store works. They listened and observed the pieces we were pulling and then sugge... Ver más
La empresa ha respondido
I’m a huge fan of fun knitwear and Glassworks has the perfect balance of fun and neutral colour ways as well as good quality knits! Definitely a favourite of mine if I want to treat myself to some new... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Glassworks is a London-born fashion brand that offers a unique mix of leading trends and great basics all with a twist. Everything is designed to be good quality - not short-lived, throw away fashion. We also produce all collections in limited edition runs - read: you won’t see what you’re wearing on everyone else. We drop new collections every Tuesday/Wednesday so there’s always something new and our limited runs allow us to keep offering fresh designs without piling up end of season waste. Win-win.
Información de contacto
4,2
Muy bueno
310 opiniones
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Very efficient
Very efficient. Goods arrive quickly and are always a top quality standard. Also come with a prepaid return label just in case.
1 de febrero de 2023
Respuesta de Glassworks London
Hi Linda,
So glad to hear your lovely feedback! Thank you for sharing your wonderful experience and taking the time to rate our products and services.
We always aim to provide 5-star experience all the time. There's more to come!
We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!
All the best,
Christina
GWx
Very friendly staff
Very friendly staff who gave recommendations and friendly chat
22 de enero de 2023
Respuesta de Glassworks London
Hi there,
So glad to hear your lovely feedback! Thank you for sharing your wonderful experience and taking the time to rate our products and services.
We always aim to provide 5 star experience all the time. There's more to come!
We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!
All the best,
Christina
GWx
First visit… will go again !
I hasn’t been to this shop before. It had some unusual pieces which seem to be made in smallish numbers. The staff were really helpful and friendly, which makes such a difference. I don’t live locally but I will be able to shop online.
25 de enero de 2023
Respuesta de Glassworks London
Hi there,
So glad to hear of your lovely feedback! Thank you for sharing your wonderful experience and taking the time to rate our products and services.
We always aim to provide 5 star experience all the time. There's more to come!
We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!
All the best,
Christina
GWx
Thoughtful little touches
Thoughtful little touches, quick despatch, lovely product. Even included a returns label, which I'm glad to say I didn't have to use.
31 de diciembre de 2022
Respuesta de Glassworks London
Hi Insa,
So glad to hear of your lovely feedback! Thank you for sharing your wonderful experience and taking the time to rate our products and services.
We always aim to provide 5 star experience all the time. There's more to come!
We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!
Happy New Year!
Christina
Respuesta de Glassworks London
Hi Alexandra,
So glad to hear you love our collection pieces. Thank you for sharing your wonderful feedback and taking the time to rate our products and services.
We always aim to provide 5 star experience all the time. There's more to come!
We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!
Happy Holidays!
Christina
Great company and website and my item…
Great company and website and my item arrived quickly and is beautiful
3 de enero de 2023
Respuesta de Glassworks London
Hi Sarah,
So glad to hear you're happy with your purchase! Thank you for sharing your wonderful feedback and taking the time to rate our products and services.
We always aim to provide 5 star experience all the time. There's more to come!
We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!
All the best,
Christina
Beautiful socks
They sell the most beautiful socks, so I bought a few pairs. They arrived quickly, with a lovely note showing who packed the items, and the socks are even more beautiful in person.
26 de diciembre de 2022
Opinión espontánea
Respuesta de Glassworks London
Hi Louise,
So glad to hear you love the socks collection! Thank you for sharing your wonderful feedback and taking the time to rate our products and services.
We always aim to provide 5 star experience all the time. There's more to come!
We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!
Happy Holidays!
Christina
Great staff and a well organised store always makes a pleasant shopping experience
The staff in Glassworks are always so helpful without being pushy. They always know their stock and make great suggestions. Staff member Merica, Shoreditch branch, even recognises me which makes the experience even better. I love the way the store is set out, always easy to find the colours that you’re looking for!
24 de noviembre de 2022
Respuesta de Glassworks London
Hi Lianne,
So glad to hear of your wonderful experience! Thank you for sharing your kind feedback and taking the time to rate our products and services.
We always aim to provide 5 star experience all the time. There's more to come!
We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!
All the best,
Christina
I ordered some Beautiful mittens
I ordered some Beautiful mittens, the delivery was fast and they were packaged with such care! The quality of the item is amazing for such a low price! Which is extremely hard to find in this current climate! Will definitely be buying more from this brand in the future <3
7 de diciembre de 2022
Opinión espontánea
Respuesta de Glassworks London
Hi Melissa,
So glad to hear you love the mittens! Thank you for sharing your wonderful feedback and taking the time to rate our products and services.
We always aim to provide 5 star experience all the time. There's more to come!
We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!
All the best,
Christina
My go to place for socks
My go to place for socks. Quality, great range of colours and designs and good prices.
5 de diciembre de 2022
Respuesta de Glassworks London
Hi Nicola,
So glad to hear you love the socks collection! Thank you for sharing your wonderful feedback and taking the time to rate our products and services.
We always aim to provide 5 star experience all the time. There's more to come!
We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!
All the best,
Christina
I still don't have the items I ordered
1 de diciembre de 2022
Respuesta de Glassworks London
Hi Elizabeth,
Thank you for letting us know and we sincerely apologize for any delay and inconvenience this may have caused. We sent you a notification that your order was shipped out 24 hours after the order was placed. I also sent an email response regarding the updates and whereabouts of the package as per Royal Mail Tracking Link.
Due to the recent Royal Mail strike, deliveries are affected and are causing disruptions and slight delays. But rest assured we are monitoring your shipment for you. We always make sure to check with the courier on this and provide necessary actions when needed.
We will keep you updated via email. Once again, we sincerely apologize for any inconvenience this may have caused. Thank you for your patience and understanding.
Kindly,
Christina
GWx
Disappointed I didn’t get my first…
Disappointed I didn’t get my first order discount.
The earrings are nice but too heavy to my lobes. I never tried them on but when I was preparing to return I saw that you can’t send back .
I would not use this company again.
31 de octubre de 2022
Opinión espontánea
Respuesta de Glassworks London
Hi Blanche,
Thank you for your honest feedback. We're very sorry to hear that your unhappy with the product purchased. Your satisfaction and feedback means the most to us.
Usually, the discount code is emailed to you and goes directly to the spam folder. We can get this manually applied to your order. Please reach out to us via email and we'll make sure to assist you further. Hope to hear from you. Stay safe.
Kindly,
GWx
Beautifully soft warm socks in deep…
Beautifully soft warm socks in deep colours. Delivery was quick too! Will buy more.
12 de noviembre de 2022
Opinión espontánea
Respuesta de Glassworks London
Hi Louise,
So glad to hear you love the socks collection! Thank you for sharing your wonderful feedback and taking the time to rate our products and services.
We always aim to provide 5 star experience all the time. There's more to come!
We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!
All the best,
Christina
Respuesta de Glassworks London
Hi Pat,
So glad to hear you love the socks collection! Thank you for sharing your wonderful feedback and taking the time to rate our products and services.
We always aim to provide 5 star experience all the time. There's more to come!
We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!
All the best,
Christina
Fantastic experience
Fantastic experience with you - ordered to wear with bridal boots for a wedding. Delivered exceptionally quickly. Fantastic product. Highly recommend.
27 de octubre de 2022
Respuesta de Glassworks London
Hi Ali,
Thank you for sharing your wonderful feedback and experience with us! So glad you found us. We appreciate you for taking the time to rate our products and services.
We always aim to provide 5 star experience all the time.
We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!
All the best,
Christina
Loved the socks I bought!
Loved the socks I bought! Really different and reasonable priced
The only reason for not giving 5 stars was that Royal Mail let you down. They reckon they’d tried to deliver and no one was home. Not true. They said they’d left a card. Not true. They said they’d deliver the following day but didn’t. Subsequently they took a while to arrive and when you pay for delivery it’s really disappointing.
1 de noviembre de 2022
Respuesta de Glassworks London
Hi Kim,
We're so glad to hear you love your purchase. Thank you so much for the kind words and honest feedback. We're really having issues with RM due to the ongoing strike, service disruptions, shipping and tracking delays. Rest assured we're working closely with them due to this and we most certainly appreciate your feedback. This really helps us in providing better service. This will not go unnoticed Kim.
We look forward to doing business with you again soon. Stay safe!
Kindly,
Christina
shopping experience
They really kept me informed and made my shopping experience carefree. And personalised note from Glassworks was very thoughtful.
29 de octubre de 2022
Respuesta de Glassworks London
Hi Paul,
Thank you for sharing your wonderful feedback and experience with us! So glad you found us. We appreciate you for taking the time to rate our products and services.
We always aim to provide 5 star experience all the time.
We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!
All the best,
Christina
Socks from Glassworks are brilliant
Socks from Glassworks are brilliant, love them!!
31 de octubre de 2022
Respuesta de Glassworks London
Hi there,
So glad to hear you love the socks collection! Thank you for sharing your wonderful feedback and taking the time to rate our products and services.
We always aim to provide 5 star experience all the time. There's more to come!
We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!
All the best,
Christina
Great choice.great quality.Great prices…
Great choice.great quality.Great prices .I bought lots of socks!!Love them all! Packaging and delivery excellent.
1 de septiembre de 2022
Respuesta de Glassworks London
Hi Paula,
So glad to hear you love your socks! Thank you for sharing your wonderful feedback and taking the time to rate our products and services.
We always aim to provide 5 star experience all the time. There's more to come!
We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!
All the best,
Christina
Great service!
Ordered 4 pairs of socks. All lovely, good quality and speedy delivery. Thanks x
15 de septiembre de 2022
Opinión espontánea
Respuesta de Glassworks London
Hi Lisa,
So glad to hear you love your socks! Thank you for sharing your wonderful feedback and taking the time to rate our products and services.
We always aim to provide 5 star experience all the time. There's more to come!
We look forward to seeing you drop by and visit us soon!
Feel free to check the website weekly for fresh drops and awesome finds!
All the best,
Christina
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