Imagino que en Alemania será mejor
Imagino que en Alemania será mejor, pero a mí, en otro país, me tardó mucho en llegar. Una vez recibido, no cumplía con lo que anuncia y decidí devolverlo a los pocos días, pero dicen que ha pasado el plazo de catorce días (es falso) y no te dan ninguna solución. Experiencia horrible. No lo recomiendo para nada.
Respuesta de Glimora
Dear Miguel,
we are very sorry to hear about your experience. Your order taking longer than expected and the difficulties you faced with the return process clearly do not reflect the standard we aim to provide.
Of course, you should always be able to return your product within the applicable return period, and we apologize if there was any misunderstanding or if our communication was unclear. We would really like to review your case personally to ensure you receive a fair and correct solution.
Please contact us again at support@glimora.de
with your order number and the subject
“Return Request – Review Needed”,
so our team can take care of this urgently and clarify the situation for you.
Thank you for bringing this to our attention — we truly appreciate the chance to make things right.
Kind regards,
Maria from Glimora