First time went well, it was small awg and short length, fairly fast delivery and great price. Second order was a big one, 300+ ft of 4/0 x4 and it took exactly 19 days to just ship out, and I receiv... Ver más
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Consulta las opiniones de los clientes
There was an issue but they responded qickly to correct it. In life there are issues dont expect otherwise but what makes the difference is how it is handled.
I had a problem reaching out to this company at first. I was transferred to Simon, who listened to my problem. He was personable and really cared about customer service. He got my order taken care of... Ver más
UPDATE--Was reached out to personally by a team-member on a Sunday afternoon who appologized for the delay. He told me he would personally follow-up and ensure shipping as soon as possible. He also... Ver más
Información sobre la empresa
Escrito por la empresa
At Global Cable and Wire (GCW), we are your trusted one-stop shop for all things cable and wire. As a leading distributor, we are committed to providing high-quality products at the most affordable prices. Our platform is designed to give customers seamless access to a wide range of cable and wire, ensuring they get exactly what they need—quickly, efficiently, and at the best price. We take pride in our price match guarantee, ensuring that you always receive the best deal on the market. Our mission is to deliver unmatched quality, affordability, and top-tier customer service. Whether you're looking for industrial, commercial, or residential wiring solutions, GCW is here to meet your needs with reliability and excellence.
Información de contacto
505 northern blvd, 11021, GREAT NECK, Estados Unidos
- 5164072416
- sales@globalcablewire.com
- globalcablewire.com
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There was an issue but they responded…
There was an issue but they responded qickly to correct it. In life there are issues dont expect otherwise but what makes the difference is how it is handled.
This was my second order this year
This was my second order this year, Customer Service was great and I will continue to use them.
Small Orders are Great, Big Orders are Slow
First time went well, it was small awg and short length, fairly fast delivery and great price. Second order was a big one, 300+ ft of 4/0 x4 and it took exactly 19 days to just ship out, and I received it after 26 days. Most disappointing thing was never once did I receive any update without me calling first. Between the website, confirmation email, and customer service, I heard 1-2, 3-5, 5-7 business days were all mentioned in conversation, none of these were met. They should really be more clear about how long it can actually take and upfront about delays. Their pricing is great, quality is fine, but don’t be in a hurry! Wait till you get the cable to start the job.
Customer service
I had a problem reaching out to this company at first. I was transferred to Simon, who listened to my problem. He was personable and really cared about customer service. He got my order taken care of and on its way.
The ship time was twice as long as…
The ship time was twice as long as quoted. Wire was OK once it arrived
Friendly, gracious, and patient service.
The wire arrived in a timely fashion and as ordered with respect to gauge, length, and color. Lina was particularly helpful in making a change from my original order in the gauge of the grounding wire. She was able to get the change made without any delay in shipping. Overall a great experience.
First order struggles - UPDATED
UPDATE--Was reached out to personally by a team-member on a Sunday afternoon who appologized for the delay. He told me he would personally follow-up and ensure shipping as soon as possible. He also kindly refudned me my shipping.
*ORIGINAL ISSUE--Ordered 2 weeks ago and it still hasn’t shipped. Reached out to customer service numerous times and keep getting the same answer “it'll be out soon.”
The wire was just what I needed to get…
The wire was just what I needed to get my new workshop wired. The price was below most other competitors and shipping was quick.
The service was exceptional
The service was exceptional, the price was exceptional, will surely use them for our underground wire needs.
This was my first order from Global…
This was my first order from Global Cable. I couldn't be happier with my entire transaction. I will be purchasing again soon. Thanks,
The price of the wire was good but…
The price of the wire was good but shipping took longer than expected and I had to call a couple times to request status.
Delay for processing
The product was just what I ordered. I’m just not happy about the wait time for processing the order. 5-7 days is a long time. I have another order and I have to wait on it also. I placed this order last Wednesday and it still has not been fulfilled.
Good product when it finally arrived
Good product when it finally arrived, but very slow processing. First wire ordered, second to last to arrive. Pricing was decent but speed will limit when its an option.
Great product at great price
Great product at great price. One shipment was delayed but no problem. Contacted via email and they were right on it, even gave me credit for shipping since the one shipment didn’t appear to have been processed.
Best prices and the best costumer…
Best prices and the best costumer service,was my first order and the sales man guided me step by step, 100 % recommended
quick delivery at the right price
It was exactly what I ordered
It was exactly what I ordered. Timely shipment, good price.
Had cable I needed at a good price
Had cable I needed at a good price. Fast shipping.
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