Gloucester Plumbing & Heating Ltd Opiniones 96

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely superb customer service from the whole team at Gloucester Plumbing & Heating Ltd. Noted a slight leak from a 'flush to floor' bathtub over the weekend. Contacted Tasha on Monday and Tuesday... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As usual first class service. They recently serviced our gas fires and they had to order and replace broken part. Work was done efficiently and on time. Paris, the engineer who completed the work was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Phoned company about water running down my wall with no obvious source. Scott came out and searched everywhere until he found it under the floorboards by listening to the water flow. He really perseve... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Sarah booked us in at short notice and Paris arrived on time and serviced our ASHP and heating system. He was extremely helpful in explaining the settings and controls. I would definitely recommend th... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Casa y jardín

Escrito por la empresa

We are your local plumbing and heating company. We are Gas Safe and Oftec registered. We deal with commercial and domestic properties, from boiler servicing and breakdowns to full installations, brand new bathrooms and kitchens to small plumbing issues.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

96 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 5 estrellas sobre 5

Timely and efficient annual service

Timely and efficient annual service of boiler. Dave G turned up on time, was very friendly and approachable, did a good thorough job, and left leaving the site tidy and job done.

6 de noviembre de 2025
Opinión espontánea
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Respuesta de Gloucester Plumbing & Heating Ltd

Thank you for taking the time to write this review! We are so pleased you had a great experience by our great engineers.
Gloucester Plumbing and Heating LTD.

Valorada con 5 estrellas sobre 5

Gloucester Plumbing and Heating…

Gloucester Plumbing and Heating installed underfloor heating in our dining room last year. This worked well from the start but we did have issues with it ‘ faulting ‘ our existing gas boiler. The company persisted until they found a solution at no extra cost. Their employees were always pleasant and helpful .

17 de septiembre de 2025
Opinión espontánea
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Respuesta de Gloucester Plumbing & Heating Ltd

Thank you Ms Crawley for leaving a lovely review! It was a pleasure to help you with your underfloor heating.
Gloucester Plumbing and Heating LTD

Valorada con 5 estrellas sobre 5

Quality gas boiler service x 2 - Thank you.

We have two gas boilers and the annual service visit was easy to book. The work was carried out by Dave G who was friendly, personable and clearly very experienced from our conversation. He arrived on time and was very thorough and quite happy to explain his observations. Many thanks.

31 de octubre de 2025
Opinión espontánea
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Respuesta de Gloucester Plumbing & Heating Ltd

Thank you for taking the time to write this review! We are so pleased you had a great experience by our great engineers.
Gloucester Plumbing and Heating LTD.

Valorada con 5 estrellas sobre 5

Outstanding service

Outstanding service as always from the team. Office staff always helpful and friendly, all of the team happy to help. Top service carried out by Dave Goodfellow, very thorough, knowledgeable and experienced. Very happy. Highly recommend.

30 de octubre de 2025
Opinión espontánea
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Respuesta de Gloucester Plumbing & Heating Ltd

Thank you so much for taking the time to write this fantastic review about our team. We are delighted to help you.
Gloucester Plumbing and Heating LTD

Valorada con 5 estrellas sobre 5

Paris was efficient Knowledgeable and…

Paris was efficient Knowledgeable and courteous, and asked if we had anything else wrong with heating system, that he would have looked at.
He wore shoe protectors as a matter of course.

17 de octubre de 2025
Opinión espontánea
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Respuesta de Gloucester Plumbing & Heating Ltd

Thank you very much for your lovely review! We are very proud of all of our team and we are pleased you had a great experience!
Gloucester Plumbing and Heating LTD

Valorada con 5 estrellas sobre 5

Gloucester Plumbing and Heating, my excellent new boiler.

My new boiler was fitted by Dave and Finley. They did an excellent job of fitting the boiler and left no mess in the work area. I received a full explanation of how to use my new boiler and thermostat when the job was completed.

26 de septiembre de 2025
Opinión espontánea
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Respuesta de Gloucester Plumbing & Heating Ltd

Thank you for taking the time to write this review! We are so pleased you had a great experience by our great engineers.
Gloucester Plumbing and Heating LTD

Valorada con 5 estrellas sobre 5

Genuine and honest

Dave G was fantastic servicing our boiler. No question was too much trouble for him and he explained everything. He discovered we needed a part changing due to wear and tear and compared that to the brand new part replacement so I could see for myself the difference. I would highly recommend his service! Genuine and honest customer service!

21 de agosto de 2025
Opinión espontánea
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Respuesta de Gloucester Plumbing & Heating Ltd

Thank you so much for this great review for our engineer Dave!
Gloucester Plumbing and Heating LTD

Valorada con 5 estrellas sobre 5

Excellent Customer Service from Paris

Paris, the plumbing & heating engineer arrived within the scheduled time and was very polite. He worked in a methodical manner and gave good advise on the optimal settings for the boiler.
I will not hesitate in using GP&H Ltd in the future.

14 de agosto de 2025
Opinión espontánea
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Respuesta de Gloucester Plumbing & Heating Ltd

Thank you so much for this glowing review for Paris!
Gloucester Plumbing and Heating LTD

Valorada con 5 estrellas sobre 5

PARIS The Engineer was very Polite and Professional

The Engineer was very Polite and Professional showing that he cared to get things right. I am a Mechanical Engineer myself and it was a pleasure to see this Engineer working so methodically. Very helpfull chap with things in his way too.
I will gladly use Gloucester Plumbing & Heating again.
A BIG WELL DONE TO PARIS THE ENGINEER !!!

19 de junio de 2025
Opinión espontánea
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Respuesta de Gloucester Plumbing & Heating Ltd

Thank you so much for this glowing review for Paris!
Gloucester Plumbing and Heating LTD

Valorada con 5 estrellas sobre 5

I was initially reluctant to use a…

I was initially reluctant to use a company (as opposed to an individual who I could get to know) but every time I've had cause to use GP&H its been very positive....everyone I've seen has been polite, efficient, informative and listened to everything I've said. Today Paris came to service my boiler; he explained everything he was doing, got on quietly, cleared up after himself and asked if there was anything else that I needed checking before he left...outstanding service, thanks so much

5 de junio de 2025
Opinión espontánea
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Respuesta de Gloucester Plumbing & Heating Ltd

Thank you very much for your lovely review! We are very proud of all of our team and we are pleased you had a great experience!
Gloucester Plumbing and Heating LTD

Valorada con 5 estrellas sobre 5

We were introduced to Gloucester…

We were introduced to Gloucester plumbing & heating by our builder. All I can say is fantastic, the engineer John was a pleasure to have in the house and his work was of the highest quality. He moved a boiler, two radiators and plumbed in a new toilet and sinks.

I would recommend them to anyone

6 de marzo de 2025
Opinión espontánea
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Respuesta de Gloucester Plumbing & Heating Ltd

Thank you very much for your kind review! We greatly appreciate it!
Gloucester Plumbing and Heating LTD

Valorada con 5 estrellas sobre 5

Amazing company

I can’t recommend Gloucester Plumbing & Heating highly enough. They replaced our bathroom, en-suite, wc and shower room. Also re-flooring the hallway too. The quality of the work is outstanding. Zak, Harvey and the apprentices have been real professional and have kept the disruption to our lives to a minimum, as I work from home this was so important.Harvey has kept us up to date with any changes necessary to the original spec and on all progress made during the project. The guys are incredibly hard working and conscientious, and a credit to the company. Thank you everyone

15 de noviembre de 2024
Opinión espontánea
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Respuesta de Gloucester Plumbing & Heating Ltd

Thank you very much for your kind review! We greatly appreciate it!
Gloucester Plumbing and Heating LTD

Valorada con 5 estrellas sobre 5

Cold house

After waking up to a cold house and boiler not working I assumed the worst. After speaking to Sarah in the Office, she managed to get an Engineer out the samw day which I was really pleased about. On John's arrival he was very friendly and came in, and got straight on with taking the boiler apart. He found the fault and got it sorted in no time. All tested before leaving making sure everything was tidy.

Thank you for your service, I will be recommending Gloucester Plumbing and Heating in future.

20 de noviembre de 2024
Opinión espontánea
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Respuesta de Gloucester Plumbing & Heating Ltd

Thank you for your review! We will pass this over to Sarah and John. kind regards Gloucester Plumbing and Heating

Valorada con 1 estrellas sobre 5

3 times they came out to me each time…

3 times they came out to me each time someone different and each time they told me something different. Valiant came to look and said what they had done was illegal but they still took my money. Tried ages to get my money back and they left me with a dodgy illegal boiler for weeks

28 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Our son went to this company for work…once

Our son went to this company for work experience and to say it was a shambles is an understatement. The engineers he was paired with were bullies. They made him feel so uncomfortable from the start and proceeded to put the frighteners on him they even locked him out of the van. Disgusting company. I asked for the directors to call and I’ve never heard from them. Do not send your lads here who want to become plumbers

11 de junio de 2024
Opinión espontánea
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Respuesta de Gloucester Plumbing & Heating Ltd

hello, thank you for your review. We have had firm words with the Engineers in question and they didn't mean for it to come across the way it did. We can only apologise for the way your son felt, this was not our intentions. Our Director Dave called you personally to discuss your concerns and we offered for your son to come back for work experience. kind regards Gloucester Plumbing & Heating

Valorada con 1 estrellas sobre 5

Worst experience ever

Worst experience ever. I’ve previously left a review about my experience and they’ve had it removed because they’re embarrassed of their poor service. An engineer did some work for me and request cash which I paid for. I had no correspondence until they started chasing me for money and threatening me with court. They then added £60 court fees on top of that. Shame on them for employing thieves and blaming customers for this. DO NOT USE.

4 de junio de 2024
Opinión espontánea
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Respuesta de Gloucester Plumbing & Heating Ltd

Hello, thank you for your review. However, as discussed with you, it is Gloucester Plumbing and Heating policy that no cash should be handed to engineers and should only be paid via the office once you have received the invoice. We have spoken with the previous employee who refutes your statement and believes the works you paid him for directly and not through Gloucester Plumbing and Heating LTD. Kind regards Gloucester Plumbing & Heating

Valorada con 5 estrellas sobre 5

Good experience

I had a plumbing issue so I contacted Gloucester Heating and Plumbing. Arrived and resolved the problem could not of asked for a more professional experience.

25 de septiembre de 2024
Opinión espontánea
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Respuesta de Gloucester Plumbing & Heating Ltd

Thank you for your review, we look forward to hearing from you in the future. kind regards Gloucester Plumbing and Heating

Valorada con 5 estrellas sobre 5

Very good experience

The work that was carried out was very good. The plumber that carried out the work was friendly and considerate of keeping our carpets clean and took off his shoes. Overall very good experience.

10 de julio de 2024
Opinión espontánea
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Respuesta de Gloucester Plumbing & Heating Ltd

Thank you for your review, we look forward to hearing from you in the future. kind regards Gloucester Plumbing and Heating

Valorada con 5 estrellas sobre 5

We've used this company before and it…

We've used this company before and it has always been our 'go to plumbers'. We experienced a problem with the work a member of their team did for us. I rang to complain and within hours a plumbing team arrived at our property. Not only did they resolve the problem, they were apologetic, polite and very professional. If I could give 10/10 I would. This company's response has given me renewed belief in old fashioned customer service. Thoroughly recommended.

12 de julio de 2024
Opinión espontánea
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Respuesta de Gloucester Plumbing & Heating Ltd

Thank you for your review Colin and for recommending our work. kind regards Gloucester Plumbing and Heating

Valorada con 5 estrellas sobre 5

GPH have been excellent in all respects…

GPH have been excellent in all respects from fitting an en-suite bathroom, new radiators, repairing toilets and laying flooring, to annual gas service checks. I have used their services for many years and would highly recommend to anyone.

12 de abril de 2024
Opinión espontánea
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Respuesta de Gloucester Plumbing & Heating Ltd

Thank you for your review Karen and for recommending our work. kind regards Gloucester Plumbing and Heating

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