The Glow Company Opiniones 

2018
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Wonderful customer service one of the candles kept switching off I emailed customer services they replied to me straight away and would send a replacement they kindly sent me 3 more arrived 2 days l... Ver más

Valorada con 5 estrellas sobre 5

I ordered 5 items - all gifts. All arrived quickly and very well packaged. As described and very well received. My particular favourite was the Moroccan Style Lantern - beautiful.

Valorada con 5 estrellas sobre 5

Really happy with my purchase the candles were exactly what i wanted to replace the same ones i had run out of this summer but my local garden centre where i got them a few years ago no longer stock t... Ver más

Valorada con 5 estrellas sobre 5

Lovely and locally sourced sun catchers. The leading edge Perspex is so effective and almost looks like a light is lit. Beautiful both in the garden or as a fun interior detail. Thank you very much.

Información sobre la empresa

  1. Tienda de artículos para el hogar

Escrito por la empresa

'The one, the only' & 'original' GLOW COMPANY - Often copied, never bettered. The Glow Company (est. 2002) are dedicated in offering innovative, practical & fun products that glow, flash, shine or glow in the dark coupled with great service. We aim to constantly provide new products based on various forms of current & new technology including chemicaluminescence, photoluminescence, & electroluminescence. We offer a widening range of glow products to members of the public & also wholesale glow novelties to the events, fundraising & party markets. Our customers include Warner Brothers 'Charlie & the Chocolate Factory', BBC, ITV, Hatrick Productions, Endemol (Big Brother etc) Universities, Schools & PTA's to name a few.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 78% de las opiniones negativas

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4,8

Todas las opiniones

(2018)

331 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great company to deal with

This company have great prices on their products, super fast delivery & really good customer service. I ordered a 2pk of solar lights one of which unfortunately wasn’t working but on raising this I was sent a replacement the next day!
Would highly recommend.

12 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing

My son loves the changing colour cube, will definitely be getting more to add to the collection.

10 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Failure to deliver

I ordered a gift for my friends birthday. The gift wasn’t delivered but was sent back by Royal Mail saying no longer there. I contacted glow, and I paid for a courier to deliver it again the next day. They also failed to deliver, saying they no longer lived there. They do, it’s rubbish. I paid twice for delivery, and missed my friends birthday. They need to sort out their delivery system. Very disappointed in the whole thing. Won’t order from them again because of this.regarding your reply, they obviously tried to deliver to the wrong house. They’ve lived there for 20 years🤷‍♀️after 2 weeks I still havent received my refund. They are now saying it was delivered to the wrong address and they are waiting for those people to return it, then I will get a refund! It’s not my problem the courier delivered it to the wrong address, and what if it isn’t returned. No refund? This item cost £35 with delivery! Shocking customer service.

27 de abril de 2026
Opinión espontánea
Logotipo de The Glow Company

Respuesta de The Glow Company

Hi Michelle - We are sorry this did not get delivered to your friend. However, both Royal Mail and DPD tried to deliver to the address you supplied but were told by the occupant that the parcels were not for them

Valorada con 5 estrellas sobre 5

Nordic Lantern

I ordered a light product but it proved to be faulty .
The way that "Glow" handled the replacement was faultless and much appreciated. Also the product was well designed and beautifully finished.
Many thanks, I will buy again.
Richard Bryant

19 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick

Quick, prompt service and delivery. Would highly recommend.

1 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience all round

Great pricing, product exactly as described, easy to assemble and fast delivery allowed it to be the garden centrepiece for my housewarming!

24 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wow!

Wow!
Easy to order, fast delivery, good communications and fabulous products at a great price. Thank you

4 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent!

Product was as described and it was delivered the very next day! Great service! Thank you.

14 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb gift

Arrived promptly, well packaged. Recommended to me by a friend as a gift for family member moving to a new home with garden

19 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Blob rocket lava lamp

Blob rocket lava lamp. Absolute rubbish can't put together as the holes to screw the fins on are all out of alignment. And the wax doesn't even move it just sits there Absolute cheap crap I'll get 1 from mathmos. At least you know your gonna get quality!!

18 de abril de 2026
Opinión espontánea
Logotipo de The Glow Company

Respuesta de The Glow Company

Hi - Please call us & we will resolve this

Valorada con 5 estrellas sobre 5

Great site…

I really like this site something are reasonably priced nice gadgets and novelty gifts will order more in the future

My luxa flame light looks great

10 de abril de 2026
Opinión espontánea

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