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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I am having a terrible time with my account management. I was not able to renew or pay for another membership as they said I had to AFTER my account expired???? Update* finally called the Craftsy Cus... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I love the Craftsy platform. It is filled with experts in the fields who give clear instructions on interesting projects and techniques. The only reason I didn’t give it five stars was because I’m no... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I signed up after seeing a 1 dollar for a year Youtuber sponsor promotion, and forgot to cancel the annual membership afterwards. I sent an email asking for a refund immediately after I was charged, a... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Little of the content is available on mobile despite being advertised as also available on mobile. The courses are of a wide variety but because if that most are beginner courses or very niche. Ma... Ver más

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Información sobre la empresa

Escrito por la empresa

Welcome to Craftsy, your gateway to a world of creativity and endless possibilities. Whether you’re a seasoned quilter, avid knitter, adventurous artist, or a curious cake decorator, we’re here to fuel your passion, ignite your imagination, and help you discover the joy of bringing your ideas to life. Our passionate instructors are dedicated to helping you succeed, one creative step at a time. With over 2,000 expert-led classes in more than 20 categories, Craftsy is your go-to destination for unlocking new skills, mastering your craft, and discovering the power of inspiration — all from the comfort of your own home. Craftsy is more than just a library of classes, projects, and recipes — we’re a vibrant community of makers, doers, and dreamers just like you. Connect with fellow enthusiasts, share your projects, and be inspired by others who share your creative spirit. So, are you ready to take the plunge into a world of imagination, learning, and endless creativity? It all starts with a click. Learn more about becoming a Craftsy member, and let your creativity shine like never before! Your next masterpiece is just waiting to be created.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

405 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

I pay a hefty fee to belong to this…

I pay a hefty fee to belong to this website and frankly I haven’t used it in a couple years. Guess I should have cancelled it when the price almost tripled.

2 de abril de 2026
Opinión espontánea
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Respuesta de Craftsy

Thank you for taking the time to reach out. Please reach out to us at 1-888-891-7203 for assistance with any issues. For more contact information, please visit https://www.craftsy.com/contact/.

Valorada con 5 estrellas sobre 5

Great Site, I will be a frequent user!

I just joined at the special rate of 1.49 for the first year, which is really great! It was easy to do, and I plan to make this site one of my favorites. I watch Justine frequently on YouTube.

26 de marzo de 2026
Opinión espontánea
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Respuesta de Craftsy

Hello Dorothy, thank you very much for your 5-star review!

Valorada con 5 estrellas sobre 5

Craftsy is a very Easy to use Site

I like craftsy because I can watch it on my computer, TV and phone on the app. This site has so many choices of classes and videos to watch and learn. I have honed my knitting and crocheting by watching classes. And the price is so reasonable for everything that you can have access too.

13 de marzo de 2026
Opinión espontánea
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Respuesta de Craftsy

Thank you very much for your 5-star review!!!

Valorada con 4 estrellas sobre 5

I am having a tderrible time with my…need to call company directly!

I am having a terrible time with my account management. I was not able to renew or pay for another membership as they said I had to AFTER my account expired????
Update* finally called the Craftsy Customer service main number today and explained my issues. The savy customer service person resolved the problem quite quickly. I suggest if you are having issues: CALL THE COMPANY DIRECTLY.

12 de marzo de 2026
Opinión espontánea
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Respuesta de Craftsy

Please forward us your email along with your concerns to craftsy@program-director.net. One of our friendly reps will be able to help you with that.

Valorada con 5 estrellas sobre 5

When I am looking for a certain type…

When I am looking for a certain type pattern or craft idea I can find it here

4 de marzo de 2026
Opinión espontánea
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Respuesta de Craftsy

Hello, please go to www.craftsycom. When you're looking for a specific pattern or craft idea, you can easily find it on the Craftsy website. Simply use the search bar at the top of the page, type in keywords related to the classes or pattern you're interested in, then browse the results to find exactly what you need.

Valorada con 5 estrellas sobre 5

Quick refund

I signed up after seeing a 1 dollar for a year Youtuber sponsor promotion, and forgot to cancel the annual membership afterwards. I sent an email asking for a refund immediately after I was charged, and they refunded me no questions asked. Maybe they saw all the negative reviews on here about the auto-renewals, but I was surprised it was so painless. I did sign up with Paypal instead of a credit card, so it could be that as well.

27 de febrero de 2026
Opinión espontánea
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Respuesta de Craftsy

Thank you for the review.

Valorada con 5 estrellas sobre 5

Great value....

A great way to learn without leaving the house...It has everything...My only suggestion would be to have them do something with their website that would let a client save their favorites and also separate the classes we've purchased without going through everything....

11 de febrero de 2026
Opinión espontánea
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Respuesta de Craftsy

Hello, thank you for your feedback! We do have that option to save your favorites. Please email Customer Service at craftsy@program-director.net and we will send you instructions on how to do that. You can also save any class you haven’t completed and return later to continue exactly where you left off.

Valorada con 4 estrellas sobre 5

I enjoy the variety of crafts offered

I enjoy the variety of crafts offered. I have to admit that I am not tech savvy, so perhaps I do not get all the benefits available.

1 de febrero de 2026
Opinión espontánea
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Respuesta de Craftsy

Thank you for your review! We're so glad you're enjoying the variety of crafts. And no worries at all; many members feel the same way about technology, and our support team is always happy to help if you need assistance. We appreciate you being part of our community!

Valorada con 5 estrellas sobre 5

I've been able to learn much more about lots of things

I've been able to learn much more about quilting, my favorite hobby, as well as photography, drawing, and I've found some great recipes to try. I used to buy a lot of fabric and I sort of miss that.

26 de enero de 2026
Opinión espontánea
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Respuesta de Craftsy

We are happy to hear that you are enjoying all the classes. Thanks for the review.

Valorada con 1 estrellas sobre 5

Predatory scam business

Predatory scam business! Avoid at all cost!!

I got charged 155$ out of nowhere. They’re not responding to emails. I didn’t sign up for their services, but is impossible to get a hold of them. If you write them you don’t even get an auto-reply saying they received your email.

This is such a nasty business model!

Edit after company reply: that’s the whole issue! I’ve issued this several times but your email server is down. Emails sent to that address bounces! Kinda hard to get in contact with you or cancel when you list an unreachable email address!

22 de enero de 2026
Opinión espontánea
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Respuesta de Craftsy

Please forward us your email and request to cancel to craftsy@program-director.net or at https://www.craftsy.com/contact. One of our friendly reps will be able to help you with that.

Valorada con 1 estrellas sobre 5

Mother had auto renewing account

Mother had auto renewing account. She died and they will not refund renewal 1 year after death.

21 de enero de 2026
Opinión espontánea
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Respuesta de Craftsy

I’m very sorry for your loss.

Our refund policy is as follows: if for any reason you are not completely satisfied within the first 30 days of your paid Annual Membership, we will provide a full 100% refund of your membership fee—no questions asked. After the initial 30 days, refunds are issued on a pro-rated basis.

Please let us know if you have any questions or if there is anything further we can assist you with during this time.

Valorada con 1 estrellas sobre 5

Fraud scam DO NOT SIGN UP

I had over £200 taken without warning for a “Gold membership renewal” that I did not authorise.

My Craftsy account showed auto-renew turned OFF, and my membership was already paid and valid until 25 December 2025. Despite this, Craftsy took the money early, with no renewal notice, via an old PayPal billing agreement.

After the payment, Craftsy’s system simply generated an order to make it look like a legitimate purchase — even though I did not place one.

PayPal refused to help on the basis that a billing agreement existed at some point, which is extremely concerning when auto-renew is disabled on the merchant’s own site. I have had to escalate this to my bank under the Direct Debit Guarantee.

This experience has seriously damaged my trust. Customers should not have to rely on their bank to recover money taken without clear consent. Please check your PayPal automatic payments very carefully if you use Craftsy.

25 de diciembre de 2025
Opinión espontánea
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Respuesta de Craftsy

Hello, we are sorry for any inconvenience. Thank you for taking the time to reach out. Membership comes with Hassle-Free Automatic Renewal: By clicking Complete Order and accepting membership, please reach out to us at 1-888-891-7203 for assistance with any issues. for more contact information, please visit https://www.craftsy.com/contact/

Valorada con 4 estrellas sobre 5

Many different topics

The many different topics, there's always something that catches me eye. But sadly I have difficulties finding information for specific issues.

25 de diciembre de 2025
Opinión espontánea
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Respuesta de Craftsy

We do offer the option to search for the title or topic of videos. Click on the magnifying glass as shown on the screen. please reach out to us at 1-888-891-7203 for assistance with any issues. for more contact information, please visit https://www.craftsy.com/contact/

Valorada con 5 estrellas sobre 5

Exceptional content and effective delivery

In the many years I've been a Craftsy subscriber, I've always found the content to be extremely well produced and designed, technically accurate, and delivered by expert instructors who not only know their particular craft, but how to effectively help students of all levels to be better makers.

22 de diciembre de 2025
Opinión espontánea
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Respuesta de Craftsy

Thank you for your feedback!

Valorada con 1 estrellas sobre 5

Crafts Fraudulent Promo

I signed up for the .99 annual membership and I got nothing. This is fraud and unethical.

16 de diciembre de 2025
Opinión espontánea
Logotipo de Craftsy

Respuesta de Craftsy

Hello, thank you for taking the time to reach out. You have complete access to your benefits, bonus materials, PDFs, and videos when logged into your membership. Here is a membership overview link for you to see the benefits you will receive with your paid membership https://tnmarketing.s3.amazonaws.com/content/craftsy/Membership-Overview-CRAFT.pdf

Valorada con 5 estrellas sobre 5

Wonderful Craft teaching tool!

I have been going to Craftsy for several years. Their lessons have put me on to quilting beautiful quilts, majorly improved my knitting and started me on a love of weaving. I have also dabbed into a little cake decor and sewing . I let any one I meet, if they ask how I leaned so many things, I just tell them "Craftsy" look them up ! they are Great!

25 de noviembre de 2025
Opinión espontánea
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Respuesta de Craftsy

Thank you for your feedback!

Valorada con 1 estrellas sobre 5

I received an email saying try our gold…

I received an email saying try our gold membership for $6 then a pop up saying cut to $3, then they took $261.60 out my paypal and bank, have reported it to paypal and will be going to the bank when it opens to see if I can get my money, that has been basically stolen from me

6 de diciembre de 2025
Opinión espontánea
Logotipo de Craftsy

Respuesta de Craftsy

Hello, thank you for taking the time to reach out. Please reach out to Customer Service at craftsy@program-director.net. We would be happy to assist you regarding the charge and refund you the difference.

Valorada con 5 estrellas sobre 5

Great place to learn.

I have learned so much from Craftsy. I have help with my polymer clay, learned to draw for my tutorials, learned new ways to do all most everything. Love this site.

5 de diciembre de 2025
Opinión espontánea
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Respuesta de Craftsy

Thank you for your feedback!

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