Go Global Entry - Faster Global Entry Appointments Opiniones 23

Respuesta de Go Global Entry - Faster Global Entry Appointments

29 may 2026

Dear Dr. King,

I sincerely apologize for the misunderstanding and any frustration this situation has caused. We value our customers' time and absolutely did not mean to ignore your requests.

To clear up the confusion, our records show that we received your messages and sent replies to each of your emails on May 11th and May 21st. Because you didn't receive them, it is highly possible that our responses unfortunately ended up in your spam or junk folder.

Regarding your reimbursement, a full refund was processed via Stripe back on May 11th. By this time, that credit should be fully processed and visible on your original payment method's statement.

If you are still having issues seeing the refund or locating our previous emails, I would love to connect with you directly to ensure this is completely resolved for you. Please reach out to us at support@goglobalentry.com or (913) 705-0818 so we can look into this together immediately.

Best regards,
Everett

Respuesta de Go Global Entry - Faster Global Entry Appointments

29 may 2026

We totally agree with you - the situation with Global Entry interview availability is completely absurd. Driving an hour and a half just to get a quick interview is incredibly frustrating, and that is exactly why we built Go Global Entry. The system shouldn't make you jump through so many hoops, so we created our tool to take the headache out of the process and make finding closer appointments much easier.

If you are still having issues finding a convenient spot or need help navigating the system, please reach out to us directly at support@goglobalentry.com. We would love to assist you and help you track down a slot that doesn't require a road trip!

Best regards,
The Go Global Entry Team

Respuesta de Go Global Entry - Faster Global Entry Appointments

7 may 2026

Hi there,

I sincerely apologize for the inconvenience and frustration you've experienced while trying to secure your appointment.

Because our service alerts you the moment a slot becomes available on the official .gov site, speed is absolutely critical. At high-demand enrollment centers, these newly opened appointments are highly competitive and can be claimed by other applicants in a matter of minutes, or sometimes even seconds.

We completely understand if this process isn't working out for you, and we want to make things right. We offer a no-questions-asked refund policy for our customers. Please reach out to us directly at support@goglobalentry.com, and we will be happy to assist you with a full refund.

Best regards,
Everett

Respuesta de Go Global Entry - Faster Global Entry Appointments

29 abr 2026

Hi Michele,

I'm really sorry you had such a frustrating experience - that sounds very stressful, and I can understand the frustration of not getting a callback when you needed help.

I do want to clarify one thing: Go Global Entry isn't affiliated with CBP or the Global Entry program. We're an independent service that just sends notifications when earlier interview appointments open up. Your application fee went directly to CBP, and they're the only ones who can help with application issues like the passport/TSA mismatch you ran into.

If something on our notification side didn't work as expected, please reach out and I'll personally take a look. Hope you get this sorted soon.

Best,
Everett
GoGlobalEntry

Respuesta de Go Global Entry - Faster Global Entry Appointments

28 feb 2026

Hi Carole, we're sorry to hear about your frustrating experience with our service. You're absolutely right - receiving notifications for appointments only 10-30 minutes away isn't helpful, especially when the closest location is 45+ minutes from you.

Thank you for sharing this feedback. Based on input like yours, we've updated our platform to filter out appointments that are less than 2 hours away, so customers now have enough lead time to actually make it to their interview.

We do offer a money-back guarantee, so if you'd like to request a refund, simply email us at support@goglobalentry.com and we'll take care of it right away.

Respuesta de Go Global Entry - Faster Global Entry Appointments

19 feb 2026

We’re sorry to hear about your frustrating experience trying to schedule your Global Entry interview appointment. That’s definitely not the experience we want for our customers.

We’d love to learn more about your situation so we can help. Could you reach out to us directly so we can look into this further?

We do offer a money-back guarantee for our appointment scheduling service. If you’d like to request a refund, simply email us at support@goglobalentry.com and we’ll take care of it right away.