Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Casino
2,6
17 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I just wanted to spend my evening playing but the site says "under maintenance". no warning, nothing
Respuesta de TOP 15 Beste Online Casinos in Nederland
Hi! Sorry about the inconvenience. We had to run urgent maintenance to fix stability issues.
Everything is now fully resolved, and the platform is running smoothy. We've also improved our notification system so this is communicated better in the future.
why is the live chat bot only one answering? i need a real human to fix my login
Respuesta de TOP 15 Beste Online Casinos in Nederland
Hi! Sorry about that. We know how important it is to reach a real person, especially with login issues.
At the time, our live chat was overloaded, so the bot handled initial requests. This has been fixed, and our support team is now fully available again.
Please try reaching out, a real agent will assist you right away.
everything was fine yesterday, what did you change in the update? It's buggy now
Respuesta de TOP 15 Beste Online Casinos in Nederland
Hello! Thanks for flagging this. We did roll out an update to improve performance and fix a few backend issues.
Some unexpected bugs showed up right after release, but they've already been identified and fixed. Everything should be running smoothy now.
If you still notice anything off, feel free to let us know, we've here to help!
fix the mobile login button. It does nothing when i click it.
Respuesta de TOP 15 Beste Online Casinos in Nederland
Hi! Sorry about that. We've aware there was an issue with the mobile login button after a recent update.
It's already been fixed, and everything should be working normally now, Please refresh or try again, and let us know if you still run into any problems.
Respuesta de TOP 15 Beste Online Casinos in Nederland
Hi! Sorry about that. We had a temporary loading issue after a recent update.
It's been fixed, and the site should load normally now. Please refresh or restart the app and try again, and let us if it still happens.
I'm getting redirecting to the home page every time i try to open a game . Fix it!
Respuesta de TOP 15 Beste Online Casinos in Nederland
Hi! Sorry about that. There was a bug after the latest update causing game redirects.
It’s been fixed, and games should open normally now. Please refresh or log in again and try, let us know if it still happens!
Respuesta de TOP 15 Beste Online Casinos in Nederland
Hi! Sorry for the frustration. We know how that feels.
We’ve recently fixed the issues from the last update, and everything should be running smoothly now. If you still notice anything off, please let us know. we’re here to help.
Mobile version is a mess. Buttons are overlapping on my screen. Please optimize for iphone
Respuesta de TOP 15 Beste Online Casinos in Nederland
Hi! Sorry about that. We had a layout issue on some mobile (including iPhone) screens after the latest update.
This has now been fixed, and the UI has been adjusted for better scaling and button spacing. Please refresh the page or reopen the app, everything should display
site is dead....cant login for 20 minutes. fix it guys
Respuesta de TOP 15 Beste Online Casinos in Nederland
Hi! Sorry for the trouble. We had a temporary service outage that affected login.
It’s been resolved now, and access should be restored. Please try again and let us know if you’re still stuck, we’ll help right away.
Respuesta de TOP 15 Beste Online Casinos in Nederland
Hi! Sorry about the confusion. Error 1020 is usually a security block triggered automatically by our protection system.
This can happen by mistake after updates or if certain network requests look unusual. It’s already been reviewed and adjusted, so access should be restored now.
Please refresh or try again. If it still appears, contact support and we’ll sort it out quickly.
2 stars. the platform is lagging so hard that it's unplayable right now
Respuesta de TOP 15 Beste Online Casinos in Nederland
Hi! Sorry for the poor experience. We recently had performance issues causing lag during gameplay.
We’ve already deployed a fix and optimized server load, so performance should be stable again. If you still notice lag, let us know the device/browser, we’ll check it further.
i can't login. it says my password is wrong but i know it is 100% correct. fix your auth server!!!!
Respuesta de TOP 15 Beste Online Casinos in Nederland
Hi! Sorry for the trouble. We had a temporary issue with the authentication system after a recent update.
It could cause incorrect “wrong password” messages even for valid accounts. This has now been fixed.
Please try logging in again (or reset your session if needed). If it still doesn’t work, we’ll help you restore access right away.
FIX THE SERVERS NOW!!!!!!! UNPLAYABLE!!!!!!
Respuesta de TOP 15 Beste Online Casinos in Nederland
Hi! Sorry for the disruption. We had a temporary server instability that affected gameplay.
Our team has already stabilized the servers and performance should be back to normal now. Please refresh and try again, and if you still experience issues, we’ll investigate it immediately.
i cant even reset my password. the link in the email is broken
Respuesta de TOP 15 Beste Online Casinos in Nederland
Hi! Sorry about that. We had a problem with the password reset links after a recent update.
It’s been fixed now, and new reset emails should work correctly. Please request a new reset link and try again. If you still don’t receive a working one, we’ll help you reset your account manually.
support said 5 minutes, been 50 mins. liars
Respuesta de TOP 15 Beste Online Casinos in Nederland
Hi! Sorry for the delay. That’s on us.
We had a higher-than-usual volume of requests, and response times went beyond the initial estimate. Your case is still in the queue and will be handled shortly.
Thanks for your patience, we’re speeding things up now.
Just fix the login page. That's all I'm asking. 2 stars for now
Respuesta de TOP 15 Beste Online Casinos in Nederland
Hi! Sorry for the trouble. We understand how frustrating login issues are.
We’ve recently deployed a fix for the login page, and it should be working normally again. Please refresh and try once more. If anything still doesn’t work, we’ll look into it immediately.
The app just crashes every time I try to open the wallet.
Respuesta de TOP 15 Beste Online Casinos in Nederland
Hi! Sorry about that. The wallet crash was caused by a bug introduced in the latest update.
We’ve already deployed a fix and stability improvements to prevent the app from crashing on that screen. Please update/restart the app and try again.
If it still crashes, let us know your device model and app version, we’ll take a closer look right away.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.
