Golden Valley Plants Opiniones 472

TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Just received 6 big plants from Golden Valley and they are in incredible condition . The soil was damp but not wet and the plants were perfectly protected. They arrived really quickly and I look forwa... Ver más

Valorada con 5 estrellas sobre 5

My first time I bought from this company , and it not be the last . Placed an order on Tuesday and plants came on Friday . Each plant came individual wrapped , three plants in box another strong... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Golden Valley plants have been excellent, I ordered some salvia hot lips plugs, they arrived still damp and very healthy, also bigger than expected. I also ordered some soil improver there was a mix... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought from Golden Valley Plants 17 peony plants in pots this season alone. After first reserved buy ( I never bought from them before) I was so delighted that I spend even more 2 weeks later... I u... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Vivero
  2. Envío de flores
  3. Vivero mayorista

Escrito por la empresa

Golden Valley Plants delivers hundreds of plants and flowers to residents across the UK from our Herefordshire based nursery. Explore our stunning collection of British grown plants and perennials available for delivery direct to your door.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

472 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Plants in super condition and quick delivery

Just received 6 big plants from Golden Valley and they are in incredible condition . The soil was damp but not wet and the plants were perfectly protected. They arrived really quickly and I look forward to putting them in my North facing front garden, adding some well needed colour with your excellent choice of plants. I will definitely buy again.

15 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My first time I bought from this…

My first time I bought from this company , and it not be the last .
Placed an order on Tuesday and plants came on Friday .
Each plant came individual wrapped , three plants in box another strong box very healthy plants, and I was given a free plant as well .
I would say 10 stars

7 de abril de 2026
Opinión espontánea
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Respuesta de Golden Valley Plants

Dear Kirsten, thank you for such a glowing review. We would love you to give us 10 stars! We are proud of the plants we grow and we strive to deliver a top class customer service also. Please do keep in touch and we look forward to offering help and advice for future orders.
Best regards,
The Golden Valley Plants Team 🌻

Valorada con 5 estrellas sobre 5

Super customer service

I recently bought 3 hellabores which were sent out by the company in a timely manner. DX courier were awful and I kept getting notifications that my plants would be delivered for them not to actually be delivered. I'm giving 5 stars because of the excellent customer service from Sally and Nicola , who kept me updated and were as frustrated as me with the delivery company. Even after a week in transit, the plants were in good condition and are happy in the garden now.

12 de enero de 2026
Opinión espontánea
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Respuesta de Golden Valley Plants

Dear Deirdre, thanks so much for writing your positive review and for giving us a 5 * rating despite the hiccups with the transportation. We are in regular communication with our couriers who generally do a fantastic job with live plants and are very helpful when things do not go quite according to plan. We are sorry your order was delayed but so happy that the plants arrived safely and in great condition. Happy gardening!
Kind regards,
Sally

Valorada con 5 estrellas sobre 5

My shrubs have just arrived and the…

My shrubs have just arrived and the quality is amazing well packaged will definitely be buying again

21 de enero de 2026
Opinión espontánea
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Respuesta de Golden Valley Plants

Dear Pam,
We are delighted to hear that your shrubs have arrived safely with you and that you are so pleased with them. Thanks so much for your order and for taking the time to leave us a positive review We look forward to helping you with future orders this year.
Best regards,
Sally

Valorada con 5 estrellas sobre 5

Would recommend

Ordered 3 roses from Golden Valley who I hadn’t heard of before, but the roses were a bargain I couldn’t resist. Well they arrived today, very healthy and happy, soil a bit damp still and packaged with much thought & care. A mess up with the delivery address which was 100% my fault but the office were quick to rectify. Can’t wait to get them in the ground. Thanks all

3 de septiembre de 2025
Opinión espontánea
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Respuesta de Golden Valley Plants

Dear Anne, thanks so much for taking the time to leave a review. We hope your roses give you much pleasure over the years. Remember they carry a lifetime guarantee and we are always here to help.

Valorada con 5 estrellas sobre 5

Great plants, great service!

I chose a selection of late summer/autumn-flowering plants for my son's birthday. They arrived looking terrific - fresh healthy plants, wonderfully vibrant bold colours - my son's delighted and sent me loads of shots!

22 de agosto de 2025
Opinión espontánea
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Respuesta de Golden Valley Plants

That's really great to hear - if you ever want to share photos please do send them our way. We love to see our plants in a garden setting. Thanks for your order.

Valorada con 5 estrellas sobre 5

Exceptional Plants

I have ordered plants online from various companies with varying quality but Golden Valley Plants were exceptional. They were the best plants I have ever ordered online. They were distributed very quickly. The plants were packed very neatly. The condition of the plants as mentioned were first class. My go to company from now on.

29 de julio de 2025
Opinión espontánea
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Respuesta de Golden Valley Plants

Dear Michael,
Thanks so much for taking the time to review our plants. We're always here to help if you have any specific questions or requests in the future.
Best wishes,
Sally
Golden Valley Plants

Valorada con 5 estrellas sobre 5

Can’t recommend more highly

Great quality plants at great price and great customer service - can’t recommend more highly. I’ve now had two orders of a total of 14 plants all 3l pots - all have been top quality and good size. They’ve also been well boxed and delivered carefully which makes a huge difference from orders I’ve had elsewhere online. They went out of there way when I emailed to add more to my order - even sending photos in advance to see which plants I might prefer. They also had better prices that I could find elsewhere for the same plants, even for smaller sizes.
They are a great genuinely caring business who I can’t wait to order from again.

29 de julio de 2025
Opinión espontánea
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Respuesta de Golden Valley Plants

Dear Emma,
Thanks so much for taking the time to leave such a positive review for us. We are part of a family run nursery in Herefordshire and it matters to us all that our customers receive top quality plants. We hope the tiarella are looking great in your garden along with your other orders.
With best wishes,
Sally
Golden Valley Plants

Valorada con 5 estrellas sobre 5

Bishop of York Dahlia

I ordered a Bishop of York Dahlia - so difficult to find
Wow - am I pleased I found you! The quality of this plant is simply 5 star! Beautifully packaged it arrived completely in tact
I will certainly by buying from you again - really thrilled to see such a quality plant and get it delivered to my door
Thank you

23 de julio de 2025
Opinión espontánea
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Respuesta de Golden Valley Plants

We are delighted to hear our Bishop of York dahlia has found a great home! Enjoy!

Valorada con 1 estrellas sobre 5

Ordered 5 Delphinium Pure White plants

Ordered 5 Delphinium Pure White plants.

And 1 out of the 5 plants is purple and not white!

Not impressed!

16 de junio de 2025
Opinión espontánea
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Respuesta de Golden Valley Plants

Dear Alexa
Thank you for taking the time to leave your review. We are so sorry to hear that the fifth delphinium seemed to have been the wrong variety. We did send out a replacement plant and we truly hope this went some way to put things right for you. We are always here to help should you need us for any future orders.
Best wishes,
Sally
Golden Valley Plants

Valorada con 5 estrellas sobre 5

Beautiful strong

Beautiful strong, healthy plants superbly packaged. These foxgloves had travelled from Hereford to Whitley Bay without losing a single leaf.
I am so impressed both with the service and products and will not hesitate to order in the future.

16 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great quality plants delivered really…

Great quality plants delivered really quickly. Very impressed

18 de julio de 2025
Opinión espontánea
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Respuesta de Golden Valley Plants

Dear Alistair,
Lovely to hear - thanks for sharing your positive feedback.
Best wishes,
Sally
Golden Valley Plants

Valorada con 5 estrellas sobre 5

Exemplary customer service

Exemplary customer service, I had trouble with some plants and it was dealt with professionally and effectively

1 de julio de 2025
Opinión espontánea
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Respuesta de Golden Valley Plants

Celine,
Thanks for sharing the fact that although a few errors may occur, albeit infrequently, we are always here and ready to put things right for our customers.
Best wishes,
Sally
Golden Valley Plants

Valorada con 5 estrellas sobre 5

Amazing customer service, great plants

I’ve had some shocking experiences with mail order plants this year - from some of the big named companies so though I would try golden valley plants. After a mistake on my address when I ordered the company have gone out of their way to assist me which has been much appreciated.

The plants that have arrived so far are really good healthy plants - far better than from their competitors. Am looking forward to the rest of my delivery and already looking at what I could purchase next!

11 de julio de 2025
Opinión espontánea
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Respuesta de Golden Valley Plants

Clair,
Thanks so much for taking the time to write such a positive review. We are in the process of packaging up your most recent order. Thanks for your loyalty and for your orders this summer. We hope your garden is looking wonderful with all your purchases.
Best wishes,
Sally
Golden Valley Plants

Valorada con 5 estrellas sobre 5

Lovely company that care for their customers

Received a lovely replacement plant after problems originally with delivery. The plant arrived in excellent condition and looked lovely.

10 de julio de 2025
Opinión espontánea
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Respuesta de Golden Valley Plants

Dear Kevin,
We were sorry that we had trouble delivering your Rose Roxy at the time of purchase. We recently resent the plant free of charge after refunding your order in full. We sincerely hope we have gone some way to put things right for you, although we do realise this was not delivered at the time requested.

With best regards,
Sally.
Golden Valley Plants Team.

Valorada con 5 estrellas sobre 5

Excellent Customer Service – Thank You Sally!

I had a small issue with my order, but Sally responded quickly and was incredibly helpful. She arranged replacements for both the Agapanthus and the missing Verbena without any fuss — so kind and efficient.

It’s rare to receive such thoughtful, prompt service these days. A big thank you for turning things around so smoothly. Highly recommend this company for both their lovely products and their excellent customer care!

25 de mayo de 2025
Opinión espontánea
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Respuesta de Golden Valley Plants

That's great to hear thanks for sharing this feedback. Things do go wrong from time to time but we always try our best to put things right for our customers and are always here to help with advice and replacements when needed.

Valorada con 5 estrellas sobre 5

Pet friendly plant bundle

I am not an experienced gardener and wanted some plants that were pretty friendly. I ordered the power friendly bundle done beautiful plants arrived with instructions where to plant in a great healthy condition. I will definitely be using golden valley plants again

6 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I will be back next year to buy more

I bought from Golden Valley Plants 17 peony plants in pots this season alone. After first reserved buy ( I never bought from them before) I was so delighted that I spend even more 2 weeks later... I use one of peonies to be wedding present for my coworker (peony symbolize prosperity, good luck and love) they are so beautiful. And few even were in bloom which I admit I did not expected. Team is professional, accommodating and responsive. I will be back next year for more plants :)

9 de junio de 2025
Opinión espontánea
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Respuesta de Golden Valley Plants

Dear Magda,
Wonderful to hear - plants are popular gifts for people celebrating and commemorating. We are pleased we could provide some gorgeous peonies for these occasions. The rest, I hope you kept for your own garden! We are looking forward to helping you fill some spaces in the garden next year!

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