GoldTrust Opiniones 

449
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

What an experience to have... authenticity has absolutely no replacement. Thank you Pam, I have never been treated like a million pounds investor until today. I have visited a few gold traders before... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went to Boksburg and met up with Ashleigh. What a awesome person and experience. She was professional but also calming and even emotionally there for me (because my gold pieces was precious) They ar... Ver más

Valorada con 5 estrellas sobre 5

Second time dealing with gold trust. Personal home valuation done by Ashleigh of sandton branch. Incredible woman. Absolute pleasure to deal with. Simply cannot be matched in kindness and professional... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Thank you for such professional service. I was pleasantly surprised at the thorough, pleasant experience I had when selling my gold coins and jewellery. Mike was welcoming and fully explained the proc... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Comprador de joyas
  2. Servicio de cashback
  3. Compañía de comercio con oro y plata
  4. Vendedor de oro
  5. Tasador de joyas

Escrito por la empresa

GoldTrust is one of South Africa’s leading gold and precious metals buyers. Built on trust, transparency, and professionalism, we provide a safe, private, and seamless way to sell gold jewellery, Krugerrands, and bullion. Our team combines decades of industry experience with advanced, non-destructive testing technology to ensure every item is professionally assessed and fairly valued. Operating through appointment-only offices across South Africa, we focus on delivering a premium client experience, competitive pricing, and immediate payment. Backed by hundreds of verified five-star reviews, GoldTrust has earned a reputation for integrity, discretion, and service excellence.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

449 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,9

Todas las opiniones

(449)

197 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service provided

We found the service provided by Julian, at the Boksburg branch, to be top notch. He was very courteous and professional while being friendly at the same time. He explained the process in detail at every step.
Thank you Julian for excellent service.
Regards
Chris and Mariette

29 de mayo de 2026
Opinión espontánea
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Respuesta de GoldTrust

Thank you, Chris and Mariette, for your kind words and wonderful feedback. We're delighted to hear that Julian provided such professional, friendly, and informative service throughout the process. We appreciate your support and look forward to assisting you again in the future! 😊

Valorada con 5 estrellas sobre 5

A Big Thank You to Mike and Caroline…to

A Big Thank You to Mike and Caroline from Gold Trust at the V&A office, for a fantastic , professional and seamless service.
They were both friendly and very helpful and I highly recommend their service to anyone wanting to sell their preloved gold jewelry.

21 de mayo de 2026
Opinión espontánea
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Respuesta de GoldTrust

Thank you for taking the time to share your experience. 😊 We're so pleased that Mike and Caroline made the process easy and enjoyable for you. Your support and recommendation are appreciated.

Valorada con 5 estrellas sobre 5

Nikita was friendly & helpful.The…

Nikita was friendly & helpful.The service of gold trust is one of transparency, honesty & immediate payment. A five star rating.

21 de mayo de 2026
Opinión espontánea
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Respuesta de GoldTrust

Thank you so much for the lovely review! 🌟 We’re so happy Nikita could make your experience a great one. We appreciate your support!

Valorada con 5 estrellas sobre 5

Professional, trustworthy and efficient

My experience with GoldTrust was that they are extremely easy to deal with, efficient and 100% trustworthy. What they say is exactly what happens. I dealt with Eli, who was very professional, friendly and could answer all my questions. I can recommend them without reservations.

20 de mayo de 2026
Opinión espontánea
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Respuesta de GoldTrust

Thank you so much for the kind words and recommendation! 😊 We’re so glad you had a smooth experience with GoldTrust.

Valorada con 5 estrellas sobre 5

Fantastic experience

I was met with such friendliness and openness, followed by a seamless exchange of my Gold, at a great price! I feel in very safe hands and will be back soon! Dont go anywhere else!

22 de mayo de 2026
Opinión espontánea
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Respuesta de GoldTrust

Thank you so much for the lovely feedback! 😊 We’re so happy you felt welcomed and well looked after. It means a lot to know you felt safe and got great value too. We’ll be ready to assist you again anytime! 🙏

Valorada con 5 estrellas sobre 5

I was assisted by Ashleigh at the…

I was assisted by Ashleigh at the Bedford branch, the service was professional, quick and easy and the transaction was done immediately and all parties went away happy.

21 de mayo de 2026
Opinión espontánea
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Respuesta de GoldTrust

Thank you so much for your kind words! 😊
We’re so happy to hear Ashleigh at our Bedford branch made the process quick, easy, and professional for you. We appreciate your support and look forward to assisting you again in future! ✨

Valorada con 5 estrellas sobre 5

All I can say is that Caroline was outstanding

All I can say is that Caroline was outstanding, friendly and extremely efficient and helpful.
Payment was done immediately I will highly recommend Gold Trust and I will certainly use them again.
Keep up the outstanding work Gold Trust Team.

21 de mayo de 2026
Opinión espontánea
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Respuesta de GoldTrust

Thank you so much for the kind words! 🌟
We’re thrilled to hear that Caroline made your experience such a positive one. Your recommendation and support truly mean a lot to us. We look forward to assisting you again in the future! 😊

Valorada con 5 estrellas sobre 5

Nikita was extremely helpful and…

Nikita was extremely helpful and friendly. I never thought in my wildest dreams it be such a smooth en quick transaction. She is defnitiley an acquisition for your company. It was worth my while. I really appreciate the way I was treated and I will recommend you highly.

20 de mayo de 2026
Opinión espontánea
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Respuesta de GoldTrust

We’re so glad to hear you had such a smooth experience 😊.We really appreciate the recommendation and are so pleased you felt well looked after!

Valorada con 5 estrellas sobre 5

What exceptional service

What exceptional service.
The gentleman assessed the jewellery in the confirm of our home and offered a really fair price.

20 de mayo de 2026
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Respuesta de GoldTrust

Thank you so much for the kind words! We’re so happy you had a comfortable and positive experience. It was a pleasure assisting you, and we appreciate your trust and support 😊

Valorada con 5 estrellas sobre 5

I was very impressed by the service…

I was very impressed by the service received.
Very friendly and helpful staff who made me feel comfortable. Will definitely recommend goldtrust to prospective clients.

20 de mayo de 2026
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Respuesta de GoldTrust

We’re so happy to hear that you felt comfortable and well looked after 😊 Our team really enjoys making the process easy and welcoming. We truly appreciate your recommendation!

Valorada con 5 estrellas sobre 5

Top noch business

Swift and secure experience.
Mohammed was a great help and provided professional service.

19 de mayo de 2026
Opinión espontánea
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Respuesta de GoldTrust

Thank you for the wonderful feedback! 😊
We’re so glad to hear you had a swift, secure, and professional experience. We appreciate your kind words and support!

Valorada con 5 estrellas sobre 5

An extraordinary client experience

I had a home visit from Shaun from the Umhlanga Branch. He was professional, punctual and well mannered. Shaun is a true gentleman.
He appraised all of the items and offered me a price that was beyond my expectations.
Payment was done immediately after I accepted the quote.
I am so impressed with the service I received.
I will most definitely recommend gold trust to my family and friends.

19 de mayo de 2026
Opinión espontánea
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Respuesta de GoldTrust

Thank you so much for your kind words and wonderful feedback. 😊
We’re delighted to hear that Shaun provided such professional and exceptional service. We’ll be sure to pass your compliments on to him and the Umhlanga team.

Thank you for trusting Gold Trust, and we truly appreciate your recommendation to family and friends. 💛

Valorada con 5 estrellas sobre 5

This was the very best experience I had in a long time and truly very much appreciated

This was the very best, friendly and trustworthy experience I had in a long time. Service was excellent. So was the price and payment. They answered all my questions and their patience was absolutely heartwarming. Thank you Goldtrust!

18 de mayo de 2026
Opinión espontánea
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Respuesta de GoldTrust

Thank you so much for your kind words! 😊 We’re so happy to hear you had a positive experience with us. Your support truly means a lot to the Goldtrust team, and we look forward to assisting you again in future!

Valorada con 5 estrellas sobre 5

I was made to feel at ease by both…

I was made to feel at ease by both Caroline & Mike. Their honesty was highly appreciated, immediate payment was made into my bank account . They come highly recommended. Thank you

18 de mayo de 2026
Opinión espontánea
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Respuesta de GoldTrust

Thank you so much for your kind words! 😊 We’re happy to hear that Caroline & Mike made you feel comfortable and well looked after. We truly appreciate your recommendation and support!

Valorada con 5 estrellas sobre 5

Shaun and his team at Gold Trust are experts in their field.

Shaun and his team at Gold Trust, Umhlanga Ridge were incredible. An easy message on watsapp got me an appointment. The office park was in a safe and secure site with lots of parking. Shaun gave me a detailed explanation at each step, weighing and showing me the composition of my items in real-time. I was delightfully amazed at the rate and price offered for my small earrings. Payment was completed while I was in the office within 2 minutes, giving me great peace of mind that everything was legitimate.

18 de mayo de 2026
Opinión espontánea
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Respuesta de GoldTrust

We’re so pleased to hear Shaun and the team made the process easy, transparent, and comfortable for you 😊 It’s wonderful knowing you felt informed and at ease throughout the experience. We really appreciate your support!

Valorada con 1 estrellas sobre 5

I filled in the form on their website

I filled in the form on their website, stating clearly in detail the SA silver coins to sell - I have spoken to three separate consultants to no avail, it's a pity, I wanted to do business with them, but don't have time to waste having to continuously repeat myself - very disappointed to say the least.
May I suggest that they read the forms, then contact the potential customers?
Not a good experience...

Reply noted - but if they did read the form, it is clear as to what I wish to sell - the form was NOT reviewed or read. I clearly gave the percentage breakdown of the silver of the SA silver coins I wish to sell, all I wanted was your purchase price for the silver content. Your reply is of no use to me, unfortunately. I would be happy to speak to a consultant who actually knows what they are doing, it is very tiresome when you are trying to communicate with someone who appears to be reading from a checklist...

18 de mayo de 2026
Opinión espontánea
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Respuesta de GoldTrust

Thank you for taking the time to share your feedback, Manie.

We are genuinely sorry to hear that your experience was disappointing, as that is never the experience we aim to provide.

We did review the information submitted via our website before making contact. Our enquiry form is designed to provide an initial understanding of the items a client may be looking to sell, with further detail often required in order to accurately assess specific items and provide meaningful pricing guidance.

In this instance, the information submitted required clarification, which is why our team reached out with follow-up questions before advising further.

If you would still like assistance, we would be happy to speak further to better understand the specific SA silver coins you are looking to sell and explore how we may be able to assist.

Valorada con 5 estrellas sobre 5

Best consultant and best Price

My consultant Caroline met me at the Cape Town branch in the V&A and were absolutely TOP class. She is extremely professional and friendly. I felt safe and comfortable. Caroline was also very knowledgeable and could answer all questions I had. Every step was explained on how and why its been done. I will recommend this company and the consultant to anyone.

16 de mayo de 2026
Opinión espontánea
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Respuesta de GoldTrust

Thank you so much for your wonderful review 😊 We’re happy to hear that Caroline made you feel safe, comfortable, and well looked after throughout the process. We really appreciate your recommendation and support — thank you for choosing us! ✨

Valorada con 5 estrellas sobre 5

Great experience

Great experience, quick and easy payment done immediately 😀

16 de mayo de 2026
Opinión espontánea
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Respuesta de GoldTrust

Thank you so much for the lovely feedback Kogie😊 We’re so happy you had a great experience and that everything was quick and easy for you 💛

Valorada con 5 estrellas sobre 5

This was the most pleasant experience I…

This was the most pleasant experience I ever had with a company. Riley from the Courier Branch was extremely helpful and walked me through every step. I could not visit the branch myself due to being too far away so couriered the items. Within 2 hours after receiving my items, they did the evaluation, quotation and the payment cleared into my bank account. (and it was double the amount i thought it would be)

14 de mayo de 2026
Opinión espontánea
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Respuesta de GoldTrust

We’re so glad to hear you had such a smooth and positive experience 😊 Riley will be so happy to hear your kind words! It’s great that the courier process was quick, easy, and exceeded your expectations ✨

Valorada con 5 estrellas sobre 5

Excellent professional service as…

Excellent professional service as always very happy to deal with you guys. Great job!

12 de mayo de 2026
Opinión espontánea
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Respuesta de GoldTrust

Thank you so much for your continued support 😊
We’re always happy to assist and really appreciate your kind words glad you had another great experience with us! ✨

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