Gomibo.co.uk Opiniones 219

TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A few things went wrong, the phone I bought and paid for was unable to be supplied, and my addres needed corrected, but twice I spoke to the Customer Service people by phone and my issues were immedia... Ver más

Valorada con 5 estrellas sobre 5

Honestly was at bit unsure from reviews and whether genuine as price of phone so much lower than other sellers. However Gomibo were great. Item arrived quickly, is exactly what I ordered and genuine n... Ver más

Valorada con 5 estrellas sobre 5

I was a bit suspicious as the smartwatch (Amazfit T-Rex) I ordered was 20% cheaper than everywhere else but after seeing good reviews on Trustpilot decided to risk it. Ordered on Sat it said would be... Ver más

Valorada con 1 estrellas sobre 5

Delivery time taken from head, next day it even not shiped, no tracking, just label created. When you ring ask what hapening it everybodys fault just not them, they happy return your money when parc... Ver más

Información sobre la empresa

  1. Tienda de celulares
  2. Tienda de accesorios para teléfonos celulares
  3. Mayorista de accesorios electrónicos
  4. Empresa de electrónica
  5. Tienda de electrónica

Sobre Gomibo.co.uk

Escrito por la empresa

About Gomibo
If you are looking for a mobile phone, tablet, or gadget, Gomibo is the place to go! Among the more than 600 mobile phones you will find well-known brands such as Apple and Samsung, but also less well-known manufacturers such as Realme, Cat, and Fairphone, and high-quality Chinese phones from Xiaomi and OnePlus. Besides this, we also offer a wide range of speakers, headphones, and other accessories.

Gomibo is a part of the Dutch telecom webshop Belsimpel. With an online market share of almost 50%, Belsimpel is already a big player in the Dutch market.

The unique possibility of comparing the complete range based on your own needs with just a few clicks, the fast delivery, and the good return conditions are the key to this success. With Gomibo, we want to make this concept, with which we have become the market leader in the Netherlands, accessible for customers throughout Europe!


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

219 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

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Valorada con 5 estrellas sobre 5

Excellent Service

This has been an excellent experience. I ordered a Nokia G200 and case for it. I thought the price was good and there were no delivery costs. Everything arrived a few days later which I thought was super quick, especially considering I don’t live in England. Everything came well packed for overseas. I love the phone and the case fits nicely. I also like their website and ordering was so easy. I would certainly order again in the future. Thanks.

29 de diciembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT EVER BUY FROM THIS COMPANY SEEMS LIKE A SCAM TO ME.

I recently purchased a product from Gomibo and was not happy with it. I decided to return it to get a refund and that process has been a nightmare. It has been over 40 days now since I returned the item and I still have not received my refund. The customer service has been terrible. I have been told multiple times that I will receive a response within 3 days, but it has been 12 days and still no response. Do not purchase from Gomibo because you will never get your money back.

15 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service.

Great price and super quick delivery, especially as item came from outside the UK.

Will definitely use again.

21 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Delivery time they take from thin air

Delivery time taken from head, next day it even not shiped, no tracking, just label created.
When you ring ask what hapening it everybodys fault just not them, they happy return your money when parcel get back to them, but are it not must be dispached first?
Company was choose for next day delivery, and thats was mistake, believe that they gona send for next day.

13 de diciembre de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

good product

good product - order process was excellent - reason it was not a 5 is down to their delivery partners who wasted a morning for me by saying it would be delivered between 0900 and 1300 and then at 1245 saying it was rescheduled to the next day

22 de noviembre de 2022
Valorada con 5 estrellas sobre 5

Fantastic company

Fantastic company. Great range of products. Clear information, well presented. Very competitive prices. Simple and efficient ordering process. Delivered on time. Very happy with my new phone and the level of service from Gomibo.

25 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great price

Great, phone arrived before date stated, exactly what I wanted, no problems in delivery or anything else and cheaper too.

31 de octubre de 2022
Valorada con 1 estrellas sobre 5

Don't buy from Gomibo if you live in UK

Update
on the 14th of November I received a call from Gomibo call centre where I was offered a €20.00 to remove or revise my review.

Dear Gomibo, to be honest with you I would have preferred that someone of your team had replied to my request for help to your customers centre.

The request was sent sat 29th October from my internal account, where I was asking for help and in your reply you stated that I should have been contacted in the next 48 hours. Obviously no one contacted, I was reached out only after that you read my post!

Now it's clear for me the reason behind your high rate of reviews. But I don't think it's polite to offer vouchers for revise reviews.

Keep your €20 and thanks that I didn't sent back the watch. I won't never buy from you!

(end of review)

I am very upset because I bought a smart watch and should be delivered in two days.

Unfortunately, the watch was sent from Europe to UK and I have to wait 3 more days before the delivery due to customs formalities.

However, the problem is not only to wait, it is also because I was contacted by UPS to confirm an email with different requirements e.g.

- Customs procedure or reason for import (e.g. standard import, home use, return, sample, etc.)
- Commodity code or plain language goods description
- Your EORI number
- Approval to use your Deferment Account Number (DAN), where appropriate
- Any other information we must take into account when completing this Customs declaration on your behalf

So they processed it on my behalf.

I think you (Gomibo) should clearly state on your site that you are shipping from Europe, which could be a nightmare with all the bureaucracy involved if one lives in UK.

I still have to receive my watch, but I am already unsatisfied!

28 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happy customer !

I ordered a phone for my Son, it arrived as promised and he is happy with it. I would use Gomibo again.

5 de octubre de 2022

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