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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great experience from start to finish with Nathan and his excellent team. They installed solar panels, batteries and an entire home wifi network for us. All done on time and all to a high stand... Ver más

Valorada con 5 estrellas sobre 5

I have to say Gone Solar have been nothing short of brilliant. Everything was explained well. Ethan and Mal who fitted the panels were respectful, extremely tidy and left our home how they found i... Ver más

Valorada con 5 estrellas sobre 5

Great service from start to finish. Good advice on the options available. Price was very competitive. No pushy sales talk. Great contact from Maria post sale and during the installation. The installa... Ver más

Valorada con 5 estrellas sobre 5

One thing that is really important to me is honesty and good timekeeping, and they excelled in both. The customer service was excellent throughout, with any concern or query answered promptly and in... Ver más

Información sobre la empresa

  1. Empresa de energía solar

Escrito por la empresa

Gone Solar is a trusted, MCS-accredited solar panel installation company, helping homeowners and businesses across the UK cut energy bills and reduce their carbon footprint. Based in Porthcawl, South Wales, with offices in West Wales, North Wales, Bristol, Reading, and Hertfordshire, we make switching to solar simple with jargon-free advice, tailored solutions, and full support from consultation to aftercare. Our mission is to deliver long-term savings, energy independence, and a greener future - one roof at a time.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

21 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(21)

13 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great experience from start to finish…

Great experience from start to finish with Nathan and his excellent team. They installed solar panels, batteries and an entire home wifi network for us.

All done on time and all to a high standard.

Highly recommend this company.

25 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company to work with

Great company to work with. Installation was completed on time and has worked brilliantly so far. The staff were extremely helpful and professional. I would highly recommend.

1 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

An excellent service from quote to…

An excellent service from quote to installation. Hassle free, no fuss, no mess installation, so professional throughout.An open and honest company that supports you all the way. Special thanks to Mary with outstanding customer service.

5 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding

Reslly grest to deal with throughout - from the initial consultation to the install.

Really clear consultation and explanation of the set up. Great price and then really easy sorting out the admin.

Everything was installed within a few days and working flawlessly.

2 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service from start to finish

Great service from start to finish. Good advice on the options available. Price was very competitive. No pushy sales talk. Great contact from Maria post sale and during the installation. The installation team were punctual, helpful in suggesting the location of the kit and very neat and tidy. So far all the kit is working as expected. I recommend Gone Solar

23 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service from initial quotation through to final installation with their office manager “Maria” actively monitoring progress at each stage. Would definitely recommend.

11 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Honest, prompt and a great team.

One thing that is really important to me is honesty and good timekeeping, and they excelled in both. The customer service was excellent throughout, with any concern or query answered promptly and in a supportive manner.
They were professional from the start and I couldn’t fault the way my calls were handled. The survey visit was clear and straightforward, with everything explained in plain, no-nonsense language. Despite horrendous weather, the installation went ahead as planned and they honoured the agreed install date. The scaffolding went up and came down exactly when it was supposed to, and all timeframes were met.

19 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good aftercare

Installation service excellent. Issues with invertor and battery 18 months in. Gone Solar very good at attending, communicating via email from their office and sorting the issue out.

5 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent local company

Excellent local company, had a good price for my install, fitters were respectful and efficient, really tidy job done, couldn't be happier with the service received, after care is amazing. They really can't do enough for you, went above and beyond. Highly recommended

16 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional service from Gone Solar

I have to say Gone Solar have been nothing short of brilliant. Everything was explained well. Ethan and Mal who fitted the panels were respectful, extremely tidy and left our home how they found it. We actually had a good laugh with them to.

From Nathan and Ethan coming to give us a quote to the fitting has been seamless. The whole team are approachable, absolutely no pressure selling and they know their stuff.

I wouldn’t hesitate to recommend them to anyone and will be recommending them.

6 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, communication and after care. We are very happy with our solar panels , battery and car charger. Would highly recommend this company.

15 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not good at all,

Not good at all,

29 de julio de 2025
Opinión espontánea
Logotipo de Gone Solar

Respuesta de Gone Solar

Hi James,

We take all feedback very seriously, but after carefully checking our records we can’t find any evidence that you’ve been a customer of ours. We’re concerned this review may not relate to a genuine experience with our company.

If you believe this is in error, please contact us directly at office@gonesolar.co.uk so we can look into this further. In the meantime, we kindly ask that Trustpilot review this feedback, as it doesn’t appear to reflect one of our customers’ experiences.

We remain committed to providing excellent service and transparent reviews from genuine customers only.

Valorada con 5 estrellas sobre 5

Excellent service and competitively priced

Bungalow, 6.6KW (15 panels). As a former electrical installation technician I could have carried out this work myself, now retired with dodgy knees, and needing an MSC accredited installer (or else you cannot connect to the grid) I had 5 companies quote (small one man band to nationals). The cost of Gone Solar was in the middle, paperwork was comprehensive, and the lack of pushy salespeople spouting absolute rubbish was very much appreciated. Work commenced on the agreed date and carried out without interruption. Excellent, polite and efficient tradesmen. Pleased to recommend them and well worth my 5 star review

31 de enero de 2025
Opinión espontánea
Logotipo de Gone Solar

Respuesta de Gone Solar

Thank you so much for your kind words! We’re really glad you had a great experience with us.

Valorada con 5 estrellas sobre 5

Professional and efficient

Company were very professional, easy to deal with and explained things well. Work was done efficiently, and tidily. No issues following installation.

Solar panels were insatlled May 2024.

3 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Service

I had a very positive experience with Gone Solar and its owner, Nathan. From the initial consultation to installation, their professionalism and attention to detail stood out.

Nathan provided clear, knowledgeable guidance on solar panels and how they would work for my home, and the installation was efficient and well-coordinated. The quality of the equipment and service has already helped lower my energy bills.

Overall, I’m very satisfied with Gone Solar and would recommend them to anyone looking to switch to solar energy.

4 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Craig and his team where brilliant…

Craig and his team where brilliant write from the start. They took the time to understand what I was looking for and explain how it could be achieved. Experts completed all stages of the installation and the team where flexible throughout the process. I'd happily recommend them to anyone looking for a Solar PV installation

21 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Solar install

From the initial phone call had a site visit, an explanation of the plan and then a competitive quote sent. I accepted and paid a 10% deposit. Got an installation date and another site visit. The next few days the install went ahead as planned-even in the bad weather!

19 de diciembre de 2022
Opinión espontánea

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