Sammy was extremely knowledgeable and thorough in her demonstrations. She was patient with my questions and had excellent responses. She was personable, listening carefully and giving me her full atte... Ver más
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Sammy was extremely knowledgeable and thorough in her demonstrations. She was patient with my questions and had excellent responses. She was personable, listening carefully and giving me her full atte... Ver más
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Brie was extremely kind, personable, and helpful throughout my experience at the store. She brought out multiple options, did not pressure, and allowed me space and time to assess the fit and feeling.... Ver más
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Great customer Service from Sammy!!! She helped my husband from beginning to end!!! Have come back 3 times since for a few extra pieces and Velcro but no regrets! Thank you Sammy for all your help! Yo... Ver más
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Two years ago, I spent nearly $1,300 ($1,289.88 including tax) after being told that their arch support system was highly personalized and specifically designed for my feet. During the app... Ver más
La empresa ha respondido
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
90-day Customer Satisfaction Policy
300 E Colorado Blvd, Suite 118, 91101, Pasadena, CA, Estados Unidos
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Sammy Take a the time to explain and hear questions. Great customer service and patience to understand concerns that we may have.

Respuesta de The Good Feet Store - Pasadena
Brie was extremely kind, personable, and helpful throughout my experience at the store. She brought out multiple options, did not pressure, and allowed me space and time to assess the fit and feeling.

Respuesta de The Good Feet Store - Pasadena
Great customer Service from Sammy!!! She helped my husband from beginning to end!!! Have come back 3 times since for a few extra pieces and Velcro but no regrets! Thank you Sammy for all your help! You deserve a raise!

Respuesta de The Good Feet Store - Pasadena
Sammy was extremely knowledgeable and thorough in her demonstrations. She was patient with my questions and had excellent responses. She was personable, listening carefully and giving me her full attention. The efficacy and value of the product was proven during our time together.

Respuesta de The Good Feet Store - Pasadena
Sammy was very professional, patient and kind. I would highly recommend her!

Respuesta de The Good Feet Store - Pasadena
Sammy was very knowledgeable and taught me a lot. She is very patient and answered all the questions I have. I highly recommend her to anyone.

Respuesta de The Good Feet Store - Pasadena
Sammy was so helpful and thoughtful and patient with me!

Respuesta de The Good Feet Store - Pasadena
Two years ago, I spent nearly $1,300 ($1,289.88 including tax) after being told that their arch support system was highly personalized and specifically designed for my feet. During the appointment, the salesperson was very friendly and spent a considerable amount of time measuring my feet and explaining how these products would improve my condition.
Based on that presentation, I purchased:
Classic Arch Support – $449.99
Deluxe Leather Support – $489.99
Two Super Athletic Antimicrobial Inserts – $49.98
Two Arch Activators – $39.98
Lock Laces – $9.99
Brooks Adrenaline GTS 23 shoes – $130.00
After wearing these products for two years, I can honestly say they did not provide the benefits I was led to expect.
Looking back, I feel the fitting process gave the impression that the supports were custom-made or uniquely tailored to my feet. However, I later realized these appear to be standard, mass-produced arch supports rather than truly customized medical devices. Similar over-the-counter arch supports are available online for a fraction of the price.
I want to be clear that my complaint is not about the salesperson. She was courteous, patient, and professional throughout the appointment. My disappointment is with the company's marketing and pricing. I feel I paid a premium for products that did not deliver results that justified the cost.
If you're considering purchasing from The Good Feet Store, I encourage you to research all of your options first, including much less expensive over-the-counter arch supports. I wish I had done more comparison shopping before spending nearly $1,300.

Respuesta de The Good Feet Store - Pasadena
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