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The Good Feet Store - Pasadena Opiniones 

8
TrustScore: 4 sobre 5

4,0

300 E Colorado Blvd, Suite 118, 91101 Pasadena, CA, US


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Sammy was extremely knowledgeable and thorough in her demonstrations. She was patient with my questions and had excellent responses. She was personable, listening carefully and giving me her full atte... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brie was extremely kind, personable, and helpful throughout my experience at the store. She brought out multiple options, did not pressure, and allowed me space and time to assess the fit and feeling.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great customer Service from Sammy!!! She helped my husband from beginning to end!!! Have come back 3 times since for a few extra pieces and Velcro but no regrets! Thank you Sammy for all your help! Yo... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Two years ago, I spent nearly $1,300 ($1,289.88 including tax) after being told that their arch support system was highly personalized and specifically designed for my feet. During the app... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Servicio ortótico y protésico
  2. Zapatería

Escrito por la empresa

The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Good Feet Customer Satisfaction Policy

90-day Customer Satisfaction Policy

Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise

Información de contacto

  • 300 E Colorado Blvd, Suite 118, 91101, Pasadena, CA, Estados Unidos

  • 6263435767

4,0

Muy bueno

TrustScore: 4 sobre 5

8 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

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4,0

Todas las opiniones

(8)

499 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Sammy Take a the time to explain and…

Sammy Take a the time to explain and hear questions. Great customer service and patience to understand concerns that we may have.

12 de julio de 2026
Opinión espontánea
Logotipo de The Good Feet Store - Pasadena

Respuesta de The Good Feet Store - Pasadena

Hello Rocio, thank you for taking the time to recognize Sammy. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Sammy sees this.

Valorada con 5 estrellas sobre 5

Brie was extremely kind

Brie was extremely kind, personable, and helpful throughout my experience at the store. She brought out multiple options, did not pressure, and allowed me space and time to assess the fit and feeling.

11 de julio de 2026
Opinión espontánea
Logotipo de The Good Feet Store - Pasadena

Respuesta de The Good Feet Store - Pasadena

Hello Chelsea, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Brie reflect exactly the type of care we strive to provide.

Valorada con 5 estrellas sobre 5

Great customer Service from Sammy!!

Great customer Service from Sammy!!! She helped my husband from beginning to end!!! Have come back 3 times since for a few extra pieces and Velcro but no regrets! Thank you Sammy for all your help! You deserve a raise!

8 de mayo de 2026
Opinión espontánea
Logotipo de The Good Feet Store - Pasadena

Respuesta de The Good Feet Store - Pasadena

Hello GB, thank you for taking the time to recognize Sammy. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Sammy sees this.

Valorada con 5 estrellas sobre 5

Excellent Product & Service

Sammy was extremely knowledgeable and thorough in her demonstrations. She was patient with my questions and had excellent responses. She was personable, listening carefully and giving me her full attention. The efficacy and value of the product was proven during our time together.

10 de julio de 2026
Opinión espontánea
Logotipo de The Good Feet Store - Pasadena

Respuesta de The Good Feet Store - Pasadena

Hello Debbie, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Sammy reflect exactly the type of care we strive to provide.

Valorada con 5 estrellas sobre 5

Sammy was awesome!

Sammy was very professional, patient and kind. I would highly recommend her!

5 de julio de 2026
Opinión espontánea
Logotipo de The Good Feet Store - Pasadena

Respuesta de The Good Feet Store - Pasadena

Hello Teri, we are so grateful you took the time to recognize Sammy! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Sammy are what make the difference between a product and a real solution. Thank you for sharing your experience!

Valorada con 5 estrellas sobre 5

Must ask for Sammy

Sammy was very knowledgeable and taught me a lot. She is very patient and answered all the questions I have. I highly recommend her to anyone.

4 de julio de 2026
Opinión espontánea
Logotipo de The Good Feet Store - Pasadena

Respuesta de The Good Feet Store - Pasadena

Hello there, thank you for taking the time to recognize Sammy. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Sammy sees this.

Valorada con 5 estrellas sobre 5

Sammy was so helpful and thoughtful and…

Sammy was so helpful and thoughtful and patient with me!

3 de julio de 2026
Opinión espontánea
Logotipo de The Good Feet Store - Pasadena

Respuesta de The Good Feet Store - Pasadena

Hello Nancy, we are so grateful you took the time to recognize Sammy! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Sammy are what make the difference between a product and a real solution. Thank you for sharing your experience!

Valorada con 1 estrellas sobre 5

Unfortunately, I feel this was a very expensive lesson, and I would not make the same purchase again

Two years ago, I spent nearly $1,300 ($1,289.88 including tax) after being told that their arch support system was highly personalized and specifically designed for my feet. During the appointment, the salesperson was very friendly and spent a considerable amount of time measuring my feet and explaining how these products would improve my condition.
Based on that presentation, I purchased:
Classic Arch Support – $449.99
Deluxe Leather Support – $489.99
Two Super Athletic Antimicrobial Inserts – $49.98
Two Arch Activators – $39.98
Lock Laces – $9.99
Brooks Adrenaline GTS 23 shoes – $130.00
After wearing these products for two years, I can honestly say they did not provide the benefits I was led to expect.
Looking back, I feel the fitting process gave the impression that the supports were custom-made or uniquely tailored to my feet. However, I later realized these appear to be standard, mass-produced arch supports rather than truly customized medical devices. Similar over-the-counter arch supports are available online for a fraction of the price.
I want to be clear that my complaint is not about the salesperson. She was courteous, patient, and professional throughout the appointment. My disappointment is with the company's marketing and pricing. I feel I paid a premium for products that did not deliver results that justified the cost.
If you're considering purchasing from The Good Feet Store, I encourage you to research all of your options first, including much less expensive over-the-counter arch supports. I wish I had done more comparison shopping before spending nearly $1,300.

25 de abril de 2026
Opinión espontánea
Logotipo de The Good Feet Store - Pasadena

Respuesta de The Good Feet Store - Pasadena

Hi Roxy, thank you for sharing your feedback. We're sorry to hear your experience didn't meet your expectations. At The Good Feet Store, we're committed to providing excellent service and support. We'd appreciate the opportunity to learn more. Please feel free to contact me at skessler@goodfeet.com. Your satisfaction is important to us.

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