Great experience both online and in the shop. Quick delivery and easy to use website. The Spitalfields shop is way better now with the shop feeling being x2, x3 times bigger so they carry more stoc... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Generally Goodhood are okay and I receive my orders in a timely manner. There was one order recently which never arrived and after 2 weeks I started to email about where the order was. I emailed 4 tim... Ver más
I bought a £100 e-voucher as a Christmas present, and it was never sent. Customer services repeatedly told me it was attached to the email confirmation - and I repeatedly told them it wasn't. When t... Ver más
La empresa ha respondido
Placed an order for some travis scott green trainers and with 1-3 days delivery selected as these were a gift. Day 3 came and didn't hear anything so decided to email the store to which Edd responded... Ver más
Información sobre la empresa
- Tienda de ropa
- Tienda de ropa para hombres
- Zapatería
- Tienda de ropa de calle
- Tienda de ropa para mujeres
Escrito por la empresa
Online lifestyle destination offering a worldwide curated selection of mens clothing, womens clothing and homeware.
Información de contacto
15 Hanbury Street, E1 6QR, London, Reino Unido
- goodhoodstore.com
Ha contestado el 8% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great experience both online and in the shop
Great experience both online and in the shop. Quick delivery and easy to use website.
The Spitalfields shop is way better now with the shop feeling being x2, x3 times bigger so they carry more stock.
Super quick shipping
Super quick shipping and packaged nicely. My favourite store in London!
Super store!!!!
It is a treat to shop at Goodhood
It is a treat to shop at Goodhood. The selection is excellent and the staff knowledgeable. Great to see the store grow.
Bought the trainers i wanted from…
Bought the trainers i wanted from Goodhood as they'd sold out everywhere else. Will buy again - great service and quick delivery.
Good service
Good service, bit disappointing I had to pay for return postage.
Lovely shoes, but sizing wrong, had to order size up.
Missing e-voucher
I bought a £100 e-voucher as a Christmas present, and it was never sent.
Customer services repeatedly told me it was attached to the email confirmation - and I repeatedly told them it wasn't. When they resent confirmation, the e-voucher was still not attached.
It was the frantic last few days before Christmas, so I suppose everyone was a little frazzled. But I've previously spent a lot of money with Goodhood, and I really like the vibe, but this time I felt patronised and dismissed as a nuisance. It cost me £100 too, for absolutely nothing. All very upsetting at the time.

Respuesta de Goodhood
Friendly helpful staff
Excellent
Excellent experience from this web site.
Unfortunately I had to return the shoes which were too small.
Will buy again and see u soon.
Regards
Good comms
Delivery was delayed, but the communication about the delay was much appreciated.
Placed an online order
Placed an online order. Never received it. No communication from the store, no reply’s to my emails. Ended up having to get a refund through PayPal. Which was several months after the original order was placed.
Great homewear selection
Great homewear selection, always my go-to for buying pressies, the website is super easy to navigate and can't wait to get my hands on those DIRT Range Mules hubba hubbbba !!!
Great selection of products and always…
Great selection of products and always really helpful and friendly staff
Great store and great prooducts
Customer service is appalling. Still not received urgent ordered.
I opted to receive an exchange due to a sizing issue on a coat order and the replacement was never sent out or received. All emails have been ignored for months and no refund has ever been forthcoming. Please avoid.
Packaging is great
Packaging is great! A good range of products although a bit pricey but worth it
I was kept informed....andit was what…
I was kept informed....andit was what it was supposed to be!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.