Ordered in May was supposed to be delivered in July. Finally delivered in September. No communication. Had to reach out three times for updates. Once the shoes were finally delivered, there were a... Ver más
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Consulta las opiniones de los clientes
I would definitely recommend this to anyone looking to buy one. It fits like a glove, and the leather is incredibly soft and comfortable. However, be prepared to wait. It took about four months for... Ver más
I got the Roma in brown suede in a mystery box and they are by far the highest quality sneakers I’ve ever laid my hands on. Cannot recommend highly enough
Everything was easy. Shoes came out in amazing condition and build; I've never bought an expensive pair of shoes before, only boots, so this was a new experience for sure. Pre-order lead times wouldn... Ver más
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Información sobre la empresa
- Fábrica de zapatos
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- Zapatería
Escrito por la empresa
Goral is a Sheffield-based company that designs and handcrafts high-quality shoes and sneakers using premium materials. Our shoes are stylish, comfortable, and durable, suitable for any occasion. We're committed to exceptional customer service and building long-lasting relationships with our customers. Shop with us today to experience the difference high quality craftsmanship can make.
Información de contacto
Goral & Son Ltd, Forum House, 35 spital hill, S4 7LD, Sheffield, Reino Unido
- 0114 242 0641
- customerservices@goral-shoes.co.uk
- goral-shoes.co.uk
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Ha contestado el 53% de las opiniones negativas
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Happy with the shoes and communication
Happy with the shoes and communication! Very pleasant experience

Respuesta de GORAL
Excellent Footwear.
This is the second pair of footwear I have purchased from Goral because quite frankly they are fantastic. There is a clear difference between mass produced footwear and Goral's handcrafted sneakers in styling materials comfort and overall presentation.
When you open the outer box you are greeted with a thank you message and a photo of the staff at Goral, and despite having purchased two pairs of footwear it still felt special/gratifying the second time around.
My first pair were a limited run of Rose Anvil x MUGGs high top sneakers with shearling leather lining to keep the feet warm, you just can't get this level of comfort from the high street. My latest pair are Hasler sneakers with a tweed design which are off the chain for want of a better expression.
Pure quality you get what you pay for, you feel it you know it and it's made in England.

Respuesta de GORAL
Great quality, not so great sizing for wide feet
Shoes are phenomenal, probably the best quality leather you can get. There aren't any stitches out of place and every detail is perfect. Fast shipping with no delays in production. For reference I ordered the Mellor II,
Unfortunately if you have wide feet the sizing is not very clear. I have a 268mm long and 118mm wide foot and ordered a size 10UK Wide. This did not fit, even after stretching the shoe and undoing the laces, this of course creases the leather and also makes it non refundable.
I would be cautious of sizing if you have abnormal feet.

Respuesta de GORAL
Great Experience!…
Web site is well designed and simple to navigate. I picked "the perfect" shoe for me, which arrived earlier than estimated and, most importantly, fits properly!

Respuesta de GORAL
Great shoes, great communication
Very responsive and accurate communication prior to purchase and shoes exceed expectations!

Respuesta de GORAL
Sent out extra pair of laces…
Sent out extra pair of laces immediately.Great customer service as you would expect from an old firm.

Respuesta de GORAL
High quality footware
Very easy to order and since I have ordered from them before I am familiar with the sizing (true to size for me).
The fit is great and I look forward to wearing them for years to come.

Respuesta de GORAL
Mellor II
Lovely shoes but a bit of a nightmare on the exchange due to sizing... I did receive an email advising of the issues from Dominic which made the issue understandable.
I have ordered another pair from Goral so the product is second to none and hopefully the issues have been ironed out.

Respuesta de GORAL
The shoes were delayed beyond the usual…
The shoes were delayed beyond the usual deadlines due to the factory holiday shut down. This was not a problem for me as I have lots of trainers and if time sensitive would not have ordered in the summer holiday season. However, the email did promise a shoe care kit as an apology which never arrived.
Again this was not an issue with me as I have a cupboard full of premium shoe care products but I can see someone for whom this was a special purchase being a little disappointed. That is why I removed one star.
Regarding the product, I own many similar shoes from Loake and Artisan Lab and these seem a little more premium with better leather but they were more expensive. Be aware that the sizing is on the snug side. I usually buy UK size 12 in the above brands and also in boots and dressier shoes from brands like Crockett and Jones and Cheaney. For these I ordered UK size 13 and despite having narrow feet they are a snug fit with a narrow-ish toe box.
First-class material, excellent workmanship, wonderful wearing comfort!
First-class material, excellent workmanship, wonderful wearing comfort!
The fifth star is not there (yet): I still have to find out why a cross fold forms below the lacing already at the first wearing. Have I not laced correctly? Is the shoe a little too wide for my foot? Does the tab in the tongue not pull the tongue up enough?
Excellent quality sneakers
Excellent quality sneakers, perhaps the best in the world. Delivery was unfortunately very slow, but the sneakers were worth the wait. Highly recommend!
Amazing quality and craftmanship
Amazing quality and craftmanship. Really impressive construction and materials.
Perfect fit and as premium as it feels and looks
Great communication, fits my wide feet perfectly and the pair oozes quality in craftsmanship, look and feel.
Great service and excellent products
Unfortunately
Unfortunately, on this occasion you needed prompting to ship my order of Saphir goods
Delays in delivery but patience…
Delays in delivery but patience rewarded with a great product from a UK manufacturer
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