Hi Stefan,
We’re really sorry to hear about your experience and understand how frustrating this must feel.
However, after carefully checking our records, we have not received any emails or contact attempts from you regarding this order. We always aim to respond to all customer inquiries promptly, so it’s concerning to hear that you’ve been unable to reach us.
It’s possible that there may have been an issue with email delivery or that your message didn’t come through. We’d genuinely like the opportunity to resolve this for you as quickly as possible.
Please contact us directly at sales@gowithfloangling.co.uk with your order details, and we will prioritise your case immediately.
We take feedback seriously, but we also want to ensure information shared publicly is accurate, as this can significantly impact small businesses like ours.
Looking forward to resolving this for you.
Best regards,
GoWithFloAngling Team