Customer service along with product quality are the most important aspects of a successful company in my opinion. That said, I found your company demonstrated both and more. When I called your company... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I have used Grabbars.com on multiple occasions mostly for bathroom bars. Their options, ease of ordering and quick delivery is why I keep going back to them. If you have never used them before but pla... Ver más
Great selection of finishes and sizing options at reasonable cost. Easy to order on line and shipped well packaged in reasonable time. Needed to install the grab bars following my spouses hip surgery... Ver más
La empresa ha respondido
My wife was coming home from the rehab hospital. The therapists said we needed a horizontal grab bar in the shower at home. The grab bar was ordered from Grabbars.com, shipped, received and now we... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
GrabBars.com is the the internet's #1 destination for grab bars for showers, bathtubs, toilets, and more! Our bathroom grab bars come in a wide selection of colors, styles, shapes, and lengths. Searching for a specific designer grab bar? Rest assured, we have it. All grab bar orders ship within 24 hours!
Información de contacto
627 Minuet Lane, Suite H, 28217, Charlotte, Estados Unidos
- 704-800-4629
- sales@grabbars.com
- grabbars.com
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very easy to order and fast shipping
Very easy to order and fast shipping. Great product and very nice finish.

Respuesta de GrabBars.com
The grab bar looks great and is a great…
The grab bar looks great and is a great price.
I had a handy man business for 18yrs after I retired early from my real job, and I have mounted all kinds of grab bars, towel bars, toilet paper holders, etc. My only complaint is it would make it a whole lot easier if you included a mounting template as the escutcheon is larger than the mounting bracket(obviously) and a little awkward to hold and try to drill and screw straight on. I ended up removing the mounting brackets from the bar and mounting them and thenreattaching the bar back on...

Respuesta de GrabBars.com
Great experience
Communication regarding my order was answered quickly and my mistake was quickly corrected. Shipping was fast and the wavy grab bar looks more decorative than utilitarian. I will definitely buy from grabbars.com again.

Respuesta de GrabBars.com
Not honored refund
My grandmother ordered two grab bars, one was not needed so she paid to have it shipped back, still in it's original packaging and they claimed they would not honor the refund because there was a scratch on it. I find that hard to believe as we never opened the package and if it was scratched, it was due to their poor packaging, if it comes scratched can we take our money back? I'd think not, for the cost you would expect decent customer service, but it's absolutely lacking and pretty pathetic a company will whine and cry about a small amount that affects an elderly person much more.

Respuesta de GrabBars.com
Quality products
Quality products. Quick shipping. Been using this company for a few years and never had any issues.

Respuesta de GrabBars.com
Abysmal exchange/return policies. Not customer supportive
Wish I had read reviews thoroughly before ordering. Description of the product I ordered stated 24” span. This is deceptive as I needed the 24” span and assumed the wavy extension of the bar wld be past my wall mounts. Not so. Wall mounts were inset & did not cover existing holes. I was willing to exchange & order a different model, but by the time return shipping charges, new shipping charges & restocking fee calculated I was out $42 + the cost of the new fixture. I have zero expectations that this company would not find something else to charge for once the return was received. I will attempt to sell or gift to someone else. Their return policy is the WORST of any online retailer I have done business with
Suggestions: to IMPROVE customer service - waive restocking fee & shipping costs when ordering a replacement for a product that did not meet product description.

Respuesta de GrabBars.com
The website site was user friendly
The website site was user friendly, ordering convenient and communication from the company regarding delivery was excellent. My grab bars arrived as scheduled. They have yet to be installed. So far, a 5 star experience

Respuesta de GrabBars.com
Great service & beautiful well-made…
Great service & beautiful well-made product!

Respuesta de GrabBars.com
Positive Experience
Although a new GrabBar customer, I’m totally on board with this company and with the products I ordered. Lightening speed on delivery was the first plus. The bars ordered are substantial in look & feel. The peened areas help make the grip secure to the touch. Installation was traditional. Hardware was included. Yup, a very positive customer experience!!

Respuesta de GrabBars.com
Return Policy Sucks!
Make sure you really want the grab bar you order because their return policy sucks. Not only do they charge a 20% restocking fee they also deduct their original shipping charges, along with the fact that you have to pay to ship it back. It was not as decorative as I thought it would be and looked way to commercial for my new bathroom. With all their other return criteria, I will be lucky to get any of my money reimbursed. I am sure they will find something else to charge me with, even though I never took the grab bar out of the plastic it came in.

Respuesta de GrabBars.com
Exactly what I needed
Exactly what I needed. I ordered three and after installing them was so pleased that I ordered two more for another bathtub. Extremely satisfied.

Respuesta de GrabBars.com
Great choice of products
Great choice of products. Had exactly what I needed.
Promt order processing and shipment, I had my item in only a few days!

Respuesta de GrabBars.com
Very impressed with this company
Very impressed with this company and my experience. Easy ordering and prompt shipping. I needed a grab bar fast for my 86 year old father. I was able to accommodate him and improve his situation quickly. I highly recommend GrabBars.com.

Respuesta de GrabBars.com
All good in the end
Everything came well packaged. Disappointming that there were no instructions provided. Especially with the toggles. I figured it out eventually and installation was completed relatively smoothly.

Respuesta de GrabBars.com
A very professional outfit
A very professional outfit. Going to order more.

Respuesta de GrabBars.com
Great quality!Our order was delivered quickly
Our order was delivered quickly. Installation was made easy with the online tutorial on the website. Grab bars are stylish and easy to grasp.

Respuesta de GrabBars.com
Excellent grab bar that is a beautiful…
Excellent grab bar that is a beautiful addition to your bathroom. It is made of stainless steel to last and provide safety from falls for for you and everyone in your home.

Respuesta de GrabBars.com
grab bar very nice polished stainless…
grab bar very nice polished stainless steel well-made nice packaging and easy to buy through PayPal

Respuesta de GrabBars.com

Respuesta de GrabBars.com
GrabBars.com is an excellent company
GrabBars.com is an excellent company. The overall experince has been fantastic. They have a wide selection of different styles. The products are good quality available at an affordable price and delivery was very fast. Their nation wide installation referral service is great. I put in my request and was contacted the next day by a local installer. As an architect, I like to vet prospective construction trades providers and the person that contacted me answered all my questions correctly. I recommend GrabBars.com.

Respuesta de GrabBars.com
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







