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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Customer service along with product quality are the most important aspects of a successful company in my opinion. That said, I found your company demonstrated both and more. When I called your company... Ver más

Valorada con 5 estrellas sobre 5

I have used Grabbars.com on multiple occasions mostly for bathroom bars. Their options, ease of ordering and quick delivery is why I keep going back to them. If you have never used them before but pla... Ver más

Valorada con 5 estrellas sobre 5

Great selection of finishes and sizing options at reasonable cost. Easy to order on line and shipped well packaged in reasonable time. Needed to install the grab bars following my spouses hip surgery... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My wife was coming home from the rehab hospital. The therapists said we needed a horizontal grab bar in the shower at home. The grab bar was ordered from Grabbars.com, shipped, received and now we... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor para baños

Escrito por la empresa

GrabBars.com is the the internet's #1 destination for grab bars for showers, bathtubs, toilets, and more! Our bathroom grab bars come in a wide selection of colors, styles, shapes, and lengths. Searching for a specific designer grab bar? Rest assured, we have it. All grab bar orders ship within 24 hours!


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Very easy to order and fast shipping

Very easy to order and fast shipping. Great product and very nice finish.

27 de agosto de 2025
Opinión espontánea
Logotipo de GrabBars.com

Respuesta de GrabBars.com

Thank you for the great review! We’re happy to hear you are pleased with the your order.

Jayme
Customer Service Manager
704-800-4629

Valorada con 4 estrellas sobre 5

The grab bar looks great and is a great…

The grab bar looks great and is a great price.
I had a handy man business for 18yrs after I retired early from my real job, and I have mounted all kinds of grab bars, towel bars, toilet paper holders, etc. My only complaint is it would make it a whole lot easier if you included a mounting template as the escutcheon is larger than the mounting bracket(obviously) and a little awkward to hold and try to drill and screw straight on. I ended up removing the mounting brackets from the bar and mounting them and thenreattaching the bar back on...

19 de agosto de 2025
Opinión espontánea
Logotipo de GrabBars.com

Respuesta de GrabBars.com

Thank you for the great feedback! We’re glad to hear you’re happy with the look and value of your grab bar, and we really appreciate you sharing your installation experience.

Jayme
Customer Service Manager
704-800-4629

Valorada con 5 estrellas sobre 5

Great experience

Communication regarding my order was answered quickly and my mistake was quickly corrected. Shipping was fast and the wavy grab bar looks more decorative than utilitarian. I will definitely buy from grabbars.com again.

20 de agosto de 2025
Opinión espontánea
Logotipo de GrabBars.com

Respuesta de GrabBars.com

We’re so glad our team was able to quickly help with your order and that your grab bar arrived fast. It’s great to hear you’re enjoying the look of the wavy style, and we truly appreciate your trust in ordering from us again!

Jayme
Customer Service Manager
704-800-4629

Valorada con 1 estrellas sobre 5

Not honored refund

My grandmother ordered two grab bars, one was not needed so she paid to have it shipped back, still in it's original packaging and they claimed they would not honor the refund because there was a scratch on it. I find that hard to believe as we never opened the package and if it was scratched, it was due to their poor packaging, if it comes scratched can we take our money back? I'd think not, for the cost you would expect decent customer service, but it's absolutely lacking and pretty pathetic a company will whine and cry about a small amount that affects an elderly person much more.

19 de agosto de 2025
Opinión espontánea
Logotipo de GrabBars.com

Respuesta de GrabBars.com

Thank you for sharing your/ your grandmother's experience. Our return policy states that “GrabBars.com may refuse a return when the returned item is not in like-new condition. You must inspect each item prior to returning.” Unfortunately, you and/or your grandmother chose to forgo that requirement. Our policy also states returns must be in like-new condition, and the grab bar was received with a visible scratch, so we were unable to accept it back.

Jayme
Customer Service Manager
704-800-4629

Valorada con 5 estrellas sobre 5

Quality products

Quality products. Quick shipping. Been using this company for a few years and never had any issues.

14 de agosto de 2025
Opinión espontánea
Logotipo de GrabBars.com

Respuesta de GrabBars.com

Thank you for your loyalty and kind words! We’re so glad you’ve had consistently good experiences with our products and service over the years. Your trust means a lot to us!

Jayme
Customer Service Manager
704-800-4629

Valorada con 1 estrellas sobre 5

Abysmal exchange/return policies. Not customer supportive

Wish I had read reviews thoroughly before ordering. Description of the product I ordered stated 24” span. This is deceptive as I needed the 24” span and assumed the wavy extension of the bar wld be past my wall mounts. Not so. Wall mounts were inset & did not cover existing holes. I was willing to exchange & order a different model, but by the time return shipping charges, new shipping charges & restocking fee calculated I was out $42 + the cost of the new fixture. I have zero expectations that this company would not find something else to charge for once the return was received. I will attempt to sell or gift to someone else. Their return policy is the WORST of any online retailer I have done business with

Suggestions: to IMPROVE customer service - waive restocking fee & shipping costs when ordering a replacement for a product that did not meet product description.

14 de agosto de 2025
Opinión espontánea
Logotipo de GrabBars.com

Respuesta de GrabBars.com

Thank you for your feedback — we’re truly sorry the grab bar didn’t work out as expected. Our Designer and Wave Series grab bars do have inset flanges, and the measurements are provided in both the product description and the technical documents for each item.

We do our best to be transparent about our return policy, including the restocking fee and shipping costs. This information is outlined on our website, with a quick link to our Return Policy available at the bottom of every page.

Jayme
Customer Service Manager
704-800-4629

Valorada con 5 estrellas sobre 5

The website site was user friendly

The website site was user friendly, ordering convenient and communication from the company regarding delivery was excellent. My grab bars arrived as scheduled. They have yet to be installed. So far, a 5 star experience

12 de agosto de 2025
Opinión espontánea
Logotipo de GrabBars.com

Respuesta de GrabBars.com

Thank you for the wonderful review! We’re happy to hear you found our website easy to use. We hope installation goes just as well.

Jayme
Customer Service Manager
704-800-4629

Valorada con 5 estrellas sobre 5

Great service & beautiful well-made…

Great service & beautiful well-made product!

7 de agosto de 2025
Opinión espontánea
Logotipo de GrabBars.com

Respuesta de GrabBars.com

We’re so happy to hear you’re pleased with both our service and the quality of your grab bar. We truly appreciate your support!


Jayme
Customer Service Manager
704-800-4629

Valorada con 5 estrellas sobre 5

Positive Experience

Although a new GrabBar customer, I’m totally on board with this company and with the products I ordered. Lightening speed on delivery was the first plus. The bars ordered are substantial in look & feel. The peened areas help make the grip secure to the touch. Installation was traditional. Hardware was included. Yup, a very positive customer experience!!

7 de agosto de 2025
Opinión espontánea
Logotipo de GrabBars.com

Respuesta de GrabBars.com

Thank you so much for your review! We're thrilled to hear that your experience has been such a positive one. Your support means a lot to us, and we're grateful to have you as a new customer!

Jayme
Customer Service Manager
704-800-4629

Valorada con 1 estrellas sobre 5

Return Policy Sucks!

Make sure you really want the grab bar you order because their return policy sucks. Not only do they charge a 20% restocking fee they also deduct their original shipping charges, along with the fact that you have to pay to ship it back. It was not as decorative as I thought it would be and looked way to commercial for my new bathroom. With all their other return criteria, I will be lucky to get any of my money reimbursed. I am sure they will find something else to charge me with, even though I never took the grab bar out of the plastic it came in.

5 de agosto de 2025
Opinión espontánea
Logotipo de GrabBars.com

Respuesta de GrabBars.com

Thank you for sharing your feedback — we’re genuinely sorry to hear that you were disappointed with your experience.

We do our best to be transparent about our return policy, including the restocking fee and shipping costs, and this information is clearly outlined on our website. We understand that our grab bars may not suit every design aesthetic, and we’re sorry to hear it didn’t meet your expectations for your space.

While the bar being unopened certainly helps, our return policy exists to help us maintain product integrity and ensure safety for all customers.

Thank you again for your feedback,

Jayme
Customer Service Manager
704-800-4629

Valorada con 5 estrellas sobre 5

Exactly what I needed

Exactly what I needed. I ordered three and after installing them was so pleased that I ordered two more for another bathtub. Extremely satisfied.

30 de julio de 2025
Opinión espontánea
Logotipo de GrabBars.com

Respuesta de GrabBars.com

Thank you so much for your kind words! We’re thrilled to hear that you were so pleased with your grab bars that you came back for more.


Jayme
Customer Service Manager
704-800-4629

Valorada con 5 estrellas sobre 5

Great choice of products

Great choice of products. Had exactly what I needed.
Promt order processing and shipment, I had my item in only a few days!

31 de julio de 2025
Opinión espontánea
Logotipo de GrabBars.com

Respuesta de GrabBars.com

Thank you for your review. We appreciate your support and hope your new grab bar is working out perfectly. Let us know if there's ever anything else we can help with!

Jayme
Customer Service Manager
704-800-4629

Valorada con 5 estrellas sobre 5

Very impressed with this company

Very impressed with this company and my experience. Easy ordering and prompt shipping. I needed a grab bar fast for my 86 year old father. I was able to accommodate him and improve his situation quickly. I highly recommend GrabBars.com.

25 de julio de 2025
Opinión espontánea
Logotipo de GrabBars.com

Respuesta de GrabBars.com

Thank you so much for sharing your experience! We’re so glad we could help you get what you needed quickly for your father, and even happier to hear it made a difference for him right away.

Your recommendation truly means the world to us. We’re always here if you need anything in the future!

Jayme
Customer Service Manager
704-800-4629

Valorada con 4 estrellas sobre 5

All good in the end

Everything came well packaged. Disappointming that there were no instructions provided. Especially with the toggles. I figured it out eventually and installation was completed relatively smoothly.

28 de julio de 2025
Opinión espontánea
Logotipo de GrabBars.com

Respuesta de GrabBars.com

Thank you for your feedback! We're glad to hear everything arrived well packaged and that installation went relatively smoothly.

We understand your concern about the lack of printed instructions. Due to the variety of installation variations and wall types, we provide detailed instructions and resources on our website as stated on your packing slip.

Jayme
Customer Service Manager
704-800-4629

Valorada con 5 estrellas sobre 5

A very professional outfit

A very professional outfit. Going to order more.

27 de julio de 2025
Opinión espontánea
Logotipo de GrabBars.com

Respuesta de GrabBars.com

Thank you for the great feedback! We’re so glad to hear you had a positive experience and are planning to order more. We look forward to helping you again soon!

Jayme
Customer Service Manager
704-800-4629

Valorada con 5 estrellas sobre 5

Great quality!Our order was delivered quickly

Our order was delivered quickly. Installation was made easy with the online tutorial on the website. Grab bars are stylish and easy to grasp.

27 de julio de 2025
Opinión espontánea
Logotipo de GrabBars.com

Respuesta de GrabBars.com

Thank you for the kind review! We’re so glad our installation tutorial made the process easier.

Jayme
Customer Service Manager
704-800-4629

Valorada con 5 estrellas sobre 5

Excellent grab bar that is a beautiful…

Excellent grab bar that is a beautiful addition to your bathroom. It is made of stainless steel to last and provide safety from falls for for you and everyone in your home.

22 de julio de 2025
Opinión espontánea
Logotipo de GrabBars.com

Respuesta de GrabBars.com

It’s wonderful to hear that you’re happy with your grab bars—thank you for sharing your 5-star experience with us!

Jayme
Customer Service Manager
704-800-4629

Valorada con 5 estrellas sobre 5

grab bar very nice polished stainless…

grab bar very nice polished stainless steel well-made nice packaging and easy to buy through PayPal

7 de julio de 2025
Opinión espontánea
Logotipo de GrabBars.com

Respuesta de GrabBars.com

Thank you for the great feedback! We're glad to hear you’re pleased with the polished stainless steel grab bar and the quality packaging. We're also happy to hear the ordering process felt smooth. Just to clarify—we don’t currently accept PayPal.

Jayme
Customer Service Manager
704-800-4629

Valorada con 5 estrellas sobre 5

Many options

Many options, great prices, quick delivery

11 de julio de 2025
Opinión espontánea
Logotipo de GrabBars.com

Respuesta de GrabBars.com

Thank you for the 5-star review! We appreciate you!

Jayme
Customer Service Manager
704-800-4629

Valorada con 5 estrellas sobre 5

GrabBars.com is an excellent company

GrabBars.com is an excellent company. The overall experince has been fantastic. They have a wide selection of different styles. The products are good quality available at an affordable price and delivery was very fast. Their nation wide installation referral service is great. I put in my request and was contacted the next day by a local installer. As an architect, I like to vet prospective construction trades providers and the person that contacted me answered all my questions correctly. I recommend GrabBars.com.

8 de julio de 2025
Opinión espontánea
Logotipo de GrabBars.com

Respuesta de GrabBars.com

Thank you for the fantastic 5-star review! We're honored to have earned your recommendation and truly appreciate your thoughtful feedback.

Jayme
Customer Service Manager
704-800-4629

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