Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Never backed up a false claim for a hotel in Thorndon claiming to be newly refurbished and never refunded. Plus sales rep at time was questionable and provided false information. Rubbish.

Valorada con 5 estrellas sobre 5

I have ordered many, many things from GrabOne, I have never had an issue until recently. Unfortunately, my dog ate 1 of my newly ordered earbuds, so reluctantly I ordered another pair. However,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very happy with the service from Grab One. Unfortunately we were sent the wrong item in error initially, but Grab One were amazing in getting it sorted. Emma from GrabOne Helpdesk almost immediately r... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We let the hotel know that it was the combined celebration of my birthday and the Wedding Anniversary. The room was decorated beautifully with balloon and cakes. The room service was excellent.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mercado online

Escrito por la empresa

Launched in 2010, GrabOne has since grown to become one of NZ’s biggest and best-loved websites to find incredible deals on experiences and attractions in your local area, stunning escapes and huge savings on 1000's of products across loads of categories. Our customers have saved over $500 million and have bought over 15 million items, so what are you waiting for? Join the GrabOne community of savvy Kiwi shoppers and grab yourself a bargain!


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

505 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 95% de las opiniones negativas

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Rubbish

Never backed up a false claim for a hotel in Thorndon claiming to be newly refurbished and never refunded. Plus sales rep at time was questionable and provided false information. Rubbish.

19 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Smooth booking

We booked the Royal Mail Run to Kawau Island. Very easy to book via GrabOne and submitting it to the ticket desk on the day went extremely smoothly.

15 de septiembre de 2025
Opinión espontánea
Logotipo de GrabOne

Respuesta de GrabOne

Thanks for your review, Misty! So glad to see your trip went well, thanks again!

Valorada con 5 estrellas sobre 5

Grabone voucher

Simple and easy to buy off Grabone. Good deals!

11 de septiembre de 2025
Opinión espontánea
Logotipo de GrabOne

Respuesta de GrabOne

Thank you for your review, Vanessa! :)

Valorada con 5 estrellas sobre 5

lost package

I have ordered many, many things from GrabOne, I have never had an issue until recently.
Unfortunately, my dog ate 1 of my newly ordered earbuds, so reluctantly I ordered another pair.
However, this 2nd pair did not arrive.
I contacted GrabOne and explained the situation.
I received near daily contact from GrabOne and from the courier. The courier advised me when they had been delivered and with a photo of the package in my letterbox.
However, the company that was selling the earbuds kindly offered to refund me or replace them.
They were always very professional and polite, and I will continue to use GrabOne.

7 de octubre de 2025
Opinión espontánea
Logotipo de GrabOne

Respuesta de GrabOne

Thank you for your review, Patricia! Sorry to see there was an issue with the delivery of your purchase, we are so glad this was resolved quickly for you. Thanks again! :)

Valorada con 5 estrellas sobre 5

I ordered and paid for what I had…

I ordered and paid for what I had purchased and within about 5 days I had received it. The whole process was very straightforward, and I am most satisfied with my purchase. Thank you!

15 de septiembre de 2025
Opinión espontánea
Logotipo de GrabOne

Respuesta de GrabOne

Thank you for your review Anne! :)

Valorada con 5 estrellas sobre 5

Awesome Customer Service

Very happy with the service from Grab One. Unfortunately we were sent the wrong item in error initially, but Grab One were amazing in getting it sorted. Emma from GrabOne Helpdesk almost immediately responded to my email and forwarded me on to the Merchant to arrange the replacement. She also stayed in touch through the whole process until the correct item had been received. The customer service I received exceeded my expectations!

27 de agosto de 2025
Opinión espontánea
Logotipo de GrabOne

Respuesta de GrabOne

Thank you for your kind words, Hana! We will make sure Emma sees your lovely review, thanks again! :)

Valorada con 5 estrellas sobre 5

Exactly what I needed

The Electric spin scrubber was exactly as described, arrived quickly and was very effective.

27 de septiembre de 2025
Opinión espontánea
Logotipo de GrabOne

Respuesta de GrabOne

Thank you for your review post, we hope you enjoy your new purchase, Mary! :)

Valorada con 4 estrellas sobre 5

I purchased a MG Voucher for a…

UPDATE: Grab One (same day) have given me a good faith credit. Im very happy, more so that I got the credit, than the amount. Its a lesson to check the vendors website in future as it wasnt stated that they only open 4 days a week for lunch. So have amended my feedback. Thank you Grab One! **** I purchased a MG Voucher for a lunchbox. There were 15 valid days after I purchased. 7 of those 15 days were closed for lunch. So that meant the voucher was only valid for 8 lunch days. Thats appalling considering it wasnt on the voucher. If it said that I would not have purchased. I contacted Grab One on the last day & they said no refund or credit. That stinks. We all know that many people may not be able to use in 8 days (over two week). If you work Mon-Fri 9-5, you could only purchase 4 days in that two weeks. If anyone else had this problem, contact Grab One & let them know! I used to love Grab One but later purchases have ended up lemons for me and a few of my friends. So Im sending them all the info & Ill let you guys know what they do!

14 de septiembre de 2025
Opinión espontánea
Logotipo de GrabOne

Respuesta de GrabOne

Thank you for your review and feedback! Stoked to see we were able to resolve this one for you. :)

Valorada con 5 estrellas sobre 5

Bliss

Such an easy process to purchase and access online all while standing in the queue. Wairakei is an experience you don't want to miss.

30 de agosto de 2025
Opinión espontánea
Logotipo de GrabOne

Respuesta de GrabOne

Thank you for your review post! :)

Valorada con 1 estrellas sobre 5

useless piece of kit

useless piece of kit
waste of money

10 de septiembre de 2025
Opinión espontánea
Logotipo de GrabOne

Respuesta de GrabOne

Thank you for your post here Chris, we're sorry to see there is an issue with your purchase. We can see that we haven't heard from you directly regarding this so our Support team will be in touch with you directly to assist you with this purchase via email today. Thanks!

Valorada con 1 estrellas sobre 5

Long delivery periods

They make is seem as if some suppliers are local with local stock but, in fact, they are based in China. Would be good to know before you place an order, not find out when you have to wait 3 weeks for an order.

9 de febrero de 2025
Opinión espontánea
Logotipo de GrabOne

Respuesta de GrabOne

Thanks for your review, Anton! We appreciate your honesty and will ensure your feedback is provided to our team internally. Thanks again for your review. :)

Valorada con 5 estrellas sobre 5

Great experience

Great deals, easy purchase process.

Mechanic business where voucher was used was professional and I will be a return customer so a great way for them to drum up business!

9 de septiembre de 2025
Opinión espontánea
Logotipo de GrabOne

Respuesta de GrabOne

Thanks for your post here Jess! We are always so stoked to see reviews like yours, thanks again!

Valorada con 1 estrellas sobre 5

I have not got my purches yet that…

I have not got my purches yet that should have come on 8 sep

17 de septiembre de 2025
Opinión espontánea
Logotipo de GrabOne

Respuesta de GrabOne

Thank you for your review, sorry to see that your purchase hasn't arrived by the expected delivery date. We'd love to be able to assist you here however, we've been unable to locate a GrabOne account under the name you've used to post this review - please email our Helpdesk team with your purchase details to helpdesk@grabone.co.nz. Thanks!

Valorada con 1 estrellas sobre 5

The products have still not arrived and…

The products have still not arrived and looking today at delivery it shows them to be being delivered in Oamaru which is over 8 hours away from here. How they have been sent there I can not understand.

15 de septiembre de 2025
Opinión espontánea
Logotipo de GrabOne

Respuesta de GrabOne

Thanks for your review, Trish! Sorry to see your item has been delivered incorrectly, we'd love to be able to assist you with this but we've been unable to locate a GrabOne account for you here, please reach out to our Helpdesk team via email helpdesk@grabone.co.nz so the team can get this sorted for you. Thanks!

Valorada con 5 estrellas sobre 5

Toilet brush for caravan

I bought a flat toilet brush for my caravan. I is perfect as it sticks on the wall in a very narrow gap and wont slide around perfect caravan hack!!!

15 de septiembre de 2025
Opinión espontánea
Logotipo de GrabOne

Respuesta de GrabOne

Thank you for your review, Bev! Love to see you're enjoying your recent purchase, thanks again! :)

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