Grace Removals Group - Newcastle Opiniones 

58
TrustScore: 4.5 sobre 5

4,7

7 Laurio Place, 2304 Mayfield West, NSW, AU


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Grace provided an outstanding level of service for our recent move from the East to the West coast. Most notably, Savannah Feros who did a brilliant job coordinating our move from the Newcastle, Shau... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brilliant service, from door to door was amazing. I will recommend Grace removal to anyone, my family and friends. Thank you Grace removal team. You deserve five stars.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our experience using Grace Removals and Storage was great. From the time we got a quote to pick up our goods in Port Douglas and store in Newcastle until we purchased another house some two years la... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

The experience was generally good however I realised when I tried to claim for a damaged TV that I had wasted a lot of money buying their insurance which excludes damage to any item that is owner pack... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Empresa de mudanzas
  2. Servicio de logística
  3. Servicio de envíos

Escrito por la empresa

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Información de contacto

  • 7 Laurio Place, 2304, Mayfield West, NSW, Australia

  • 1300725991

4,7

Excelente

TrustScore: 4.5 sobre 5

58 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(58)

333 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Caring people in NSW

From first contact to packing our valued possessions into container was professionally handled, Grace associates were amazing,just lovely

17 de noviembre de 2023
Logotipo de Grace Removals Group - Newcastle

Respuesta de Grace Removals Group - Newcastle

Dear Kerrie,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Highly recommend Grace Removals and Storage

Our experience using Grace Removals and Storage was great. From the time we got a quote to pick up our goods in Port Douglas and store in Newcastle until we purchased another house some two years later.
Everything was delivered in the same condition it went into storage by the friendly staff in Newcastle.
Highly recommended

7 de noviembre de 2023
Logotipo de Grace Removals Group - Newcastle

Respuesta de Grace Removals Group - Newcastle

Dear Andrew,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Couldn't be Happier

Couldn't be happier. The guys were friendly, courteous and professional and experts at their trade. Will definitely use Grace again.

22 de septiembre de 2023
Logotipo de Grace Removals Group - Newcastle

Respuesta de Grace Removals Group - Newcastle

Dear Steve,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Excellent move

I had two moves in 4 days and access to my house was very difficult. The crews were amazing - professional efficient and friendly. I can’t thank them enough. Great value for the $. A bit more expensive than other companies but worth it.

12 de julio de 2023
Logotipo de Grace Removals Group - Newcastle

Respuesta de Grace Removals Group - Newcastle

Dear Virginia,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Highly recommend GRACE.

From the moment we decided to use grace, they have been fantastic. They were ontime, gave us great honest feedback on what we needed, and were very professional. The guys that came to move the furniture were absolutely fantastic. Nothing was too much trouble for them, taking care of our belongings and even lifting some really heavy fragile pieces. Even when there was an issue get some of our large furniture kut of the house, they were totally professional and solved any issues that came up. I would recommend Grace to anyone. This is a company that really cares about its customers and their treasured belongings. Thank you so much Grace. We would highly recommend you, and would absolutely use you again.

20 de junio de 2023
Logotipo de Grace Removals Group - Newcastle

Respuesta de Grace Removals Group - Newcastle

Dear Mark,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Best removal experience ever

Hi, we moved states and had the best experience with Grace, especially when our removal arrived in to Newcastle. Johnno and Nanno where so profession, pleasant and nothing was a problem. They are a credit to them selves and to the organisation they represent, we couldn’t have been happier with their service.
Lynne & Mick

6 de junio de 2023
Opinión espontánea
Logotipo de Grace Removals Group - Newcastle

Respuesta de Grace Removals Group - Newcastle

Dear Lynne,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Only took approximately 3 weeks to get…

Only took approximately 3 weeks to get here from Maitland to WA thanks a lot Marie you sure looked after us and house is lovely

9 de mayo de 2023
Logotipo de Grace Removals Group - Newcastle

Respuesta de Grace Removals Group - Newcastle

Dear Loretta,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Valorada con 4 estrellas sobre 5

Our delivery guys from Newcastle were…

Our delivery guys from Newcastle were the best, they did an excellent job and interacted with us really well, they did everything we asked of them.

27 de abril de 2023
Logotipo de Grace Removals Group - Newcastle

Respuesta de Grace Removals Group - Newcastle

Dear Judi,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

I dealt with Newcastle and Melbourne.

Don’t bother with over removal companies. These guys and girls were delightful, courteous and extremely efficient.

4 de abril de 2023
Logotipo de Grace Removals Group - Newcastle

Respuesta de Grace Removals Group - Newcastle

Dear Dorelle,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Moving house: Newcastle to Albury

Most importantly, the teams (both on uplift and on delivery) turned up when they said they would. They were very helpful. The delivery team placed the furniture where I asked them to. I have moved numerous times, always with Grace. They are not the cheapest, but they are the best.

23 de marzo de 2023
Logotipo de Grace Removals Group - Newcastle

Respuesta de Grace Removals Group - Newcastle

Dear Ian,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Wonderful Company

Everything and everyone from sales to pickup and shipping were wonderful, professional and friendly. Very good service. I would use them again in a heartbeat

5 de septiembre de 2022
Logotipo de Grace Removals Group - Newcastle

Respuesta de Grace Removals Group - Newcastle

Dear Ken,

Thank you for your kind words. We appreciate your feedback. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Very good communication and great customer service

Very good communication, great costumer service and reasonable price. I definitely will use this company again!

Thank you so much
“Grace Removals Group Newcastle”

23 de diciembre de 2022
Logotipo de Grace Removals Group - Newcastle

Respuesta de Grace Removals Group - Newcastle


Dear Elisabeth,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Honestly

Honestly, I haven't used a removalist so good. From the quotation of moving my house and car interstate to delivery, it's been fantastic. I can't find any fault with Grace. Yes, you may pay more, but it's worth it. Caitlyn and Savanah from Newcastle were great. The two packers were efficient and the removals guys were great - especially with the piano. The furniture and the car arrived on time. Absolutely thrilled with their service.

20 de noviembre de 2022
Logotipo de Grace Removals Group - Newcastle

Respuesta de Grace Removals Group - Newcastle

Dear Margaret,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Professional service from the initial…

Professional service from the initial advice through to the actual job. Timely and polite. Just what you want from a removalist business.

21 de noviembre de 2022
Logotipo de Grace Removals Group - Newcastle

Respuesta de Grace Removals Group - Newcastle

Dear Neil,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

I can thank Dave and the team Dylan Flame an Sean

I can thank Dave, Sean, Flame an Dylan for the fantastic service and friendly professional service
Number one in my book.
👍👍👍👍👍👍👍

15 de octubre de 2022
Logotipo de Grace Removals Group - Newcastle

Respuesta de Grace Removals Group - Newcastle

Dear Martin,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Grace Removals exceeds customer expectations

Removals can be stressful events but Grace makes the process easy. My family has been involved with several moves over the last 30+ years and each time we have sought quotes from local removal companies but have always ended up using Grace. Grace has proved to provide a consistent, quality, trouble free service that we appreciate. Grace has a customer focused culture that is evident from first contact through to delivery completion.

2 de septiembre de 2022
Logotipo de Grace Removals Group - Newcastle

Respuesta de Grace Removals Group - Newcastle

Dear Mark,

Thank you so much for taking the time to leave us a 5-star review. We really appreciate you being a customer. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Amazing service and help

Shaun and Nathan were exceptional in their service today . Nothing was a problem. Helpful knowledgeable efficient and professional!
Wouldn’t hesitate to use them again !!
Thankyou !

12 de septiembre de 2022
Opinión espontánea
Logotipo de Grace Removals Group - Newcastle

Respuesta de Grace Removals Group - Newcastle

Dear Kell,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Grace Removals Were recommended to us…

Grace Removals were recommended to us initially by a family member who moved from Newcastle to Tasmania.
From the initial consultation, to appraisal, to uplift and subsequent delivery it could not have been more seamless.
Obliging crew who exceeded our expectations in abundance, this could not have been more appreciated- they were amazing and we can’t thank them enough .
We’d use them again in a heartbeat!

9 de agosto de 2022
Logotipo de Grace Removals Group - Newcastle

Respuesta de Grace Removals Group - Newcastle

Dear Tanya,

Thank you for your kind words. We appreciate your feedback. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

We were very happy with Grace Removals

We were very happy with Grace Removals
All the office staff who organised our removal were amazing & helpful.
Their teams who did the pick up to storage & From storage to our new address were above reproach.
They were careful with our things, and our homes.
They were strong, helpful, thoughtful, observant, so polite & well mannered, genuinely lovely young men,
We would happily go with Grace removals again.
Our stuff was stored for 3 months, and was in perfect condition when we received it at our new residence
Very happy to recommend GRACE 👍😁
We had two teams, Johno & Nathanael & BEN & Harry, thanks guys 👍👍

15 de julio de 2022
Logotipo de Grace Removals Group - Newcastle

Respuesta de Grace Removals Group - Newcastle

Dear Deborah,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

So happy !!

I purchased a very big sewing machine & frame for quilting (3 very large boxes, 116 kgs )on line . I had to get it to WA from NSW .
I did my homework on the best way and Grace Removalist came out tops .
Best price , shortest time and two exceptionally courteous young men delivered it .

25 de junio de 2022
Logotipo de Grace Removals Group - Newcastle

Respuesta de Grace Removals Group - Newcastle

Dear Sue,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

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