Grace Removals Group - Wollongong Opiniones 48

TrustScore: 4 sobre 5

4,2

64 Doyle Avenue, 2526 Unanderra, NSW, AU


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From the pick up, the storage & the delivery to my new address everything went seamlessly. Communication with Peter & planning was exelent. The removal crew were fast & efficient, courteous & polit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We recently used this removals company and couldn’t be happier with the experience from start to finish. The team arrived right on time, were extremely professional, and handled all of our be... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Grace has proven to be reliable, professional and efficient in every respect. The move interstate was seamless with incredible, hard working crews that made the whole experience a smooth one. Well don... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Loved using this company. In the past, and to save money, we used cheaper companies who had no clue & damaged belongings. GRACE were perfect…pulled our bed apart & put it all back together again, all... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Empresa de mudanzas
  2. Servicio de logística
  3. Servicio de envíos

Escrito por la empresa

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Información de contacto

  • 64 Doyle Avenue, 2526, Unanderra, NSW, Australia

  • 1300725991

4,2

Muy bueno

TrustScore: 4 sobre 5

48 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The quote and pickup service were…

The quote and pickup service were excellent - very professional and detail oriented

10 de abril de 2026
Logotipo de Grace Removals Group - Wollongong

Respuesta de Grace Removals Group - Wollongong

Dear Phil,

We're happy to hear that you had a positive experience. We appreciate your kind words regarding the team's service. Thank you for your positive feedback!

Kind Regards,

Grace Customer Service

Valorada con 5 estrellas sobre 5

IF YOU WISH IT TO BE DONE WITHOUT FUSS

From the pick up, the storage & the delivery to my new address everything went seamlessly. Communication with Peter & planning was exelent. The removal crew were fast & efficient, courteous & polite. Even a little relocation of a few items was no problem. I would definitely recommend Grace Removals to anyone considering moving.
Regards,
Kerry

29 de marzo de 2026
Logotipo de Grace Removals Group - Wollongong

Respuesta de Grace Removals Group - Wollongong

Dear Kerry,

We're happy to hear that you had a positive experience. We appreciate your kind words regarding the team's service. Thank you for your positive feedback!

Kind Regards,

Grace Customer Service

Valorada con 5 estrellas sobre 5

We recently used this removals company…

We recently used this removals company and couldn’t be happier with the experience from start to finish.

The team arrived right on time, were extremely professional, and handled all of our belongings with great care. They worked efficiently but never rushed, making sure everything was properly protected and securely loaded. Even the more fragile and awkward items were moved without any issues.

What really stood out was their attitude—friendly, respectful, and clearly experienced. Moving can be stressful, but they made the whole process feel smooth and under control. Communication throughout the day was excellent, and they went above and beyond to make sure everything was placed exactly where we wanted it at the new place.

There was no damage, no hidden surprises, and the pricing was fair for the quality of service provided.

Highly recommend to anyone looking for a reliable and professional removals team. Would definitely use them again.

26 de marzo de 2026
Logotipo de Grace Removals Group - Wollongong

Respuesta de Grace Removals Group - Wollongong

Dear Daniel,

We're happy to hear that you had a positive experience. We appreciate your kind words regarding the team's service. Thank you for your positive feedback!

Kind Regards,

Grace Customer Service

Valorada con 5 estrellas sobre 5

Grace, reliable, professional and efficient!

Grace has proven to be reliable, professional and efficient in every respect. The move interstate was seamless with incredible, hard working crews that made the whole experience a smooth one. Well done Wollongong and Sunshine Coast crews! We would recommend Grace without hesitation.

25 de febrero de 2026
Logotipo de Grace Removals Group - Wollongong

Respuesta de Grace Removals Group - Wollongong

Dear Marie,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Dealing with Brad was fabulous

Dealing with Brad was fabulous. He was professional, friendly and always responded to my questions quickly and courteously.
The team made the move a pleasant experience which was refreshing.
Thankyou.

17 de febrero de 2026
Logotipo de Grace Removals Group - Wollongong

Respuesta de Grace Removals Group - Wollongong

Dear Angie,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Loved using GRACE

Loved using this company. In the past, and to save money, we used cheaper companies who had no clue & damaged belongings. GRACE were perfect…pulled our bed apart & put it all back together again, all we had to do was just put clean sheets on! It was wonderful. Thank you to Peter also, you are all brilliant!

11 de febrero de 2026
Logotipo de Grace Removals Group - Wollongong

Respuesta de Grace Removals Group - Wollongong

Dear Kathey,

We appreciate your positive feedback and are grateful for the rating! We hope to have the pleasure of serving you again soon.

Kind regards,
Grace Customer Service

Valorada con 1 estrellas sobre 5

They refuse to put carpet protection down

Beware of Greace Removalists, they refused to put carpet protection down because they said it’s a trip hazard so they walked mud, dirt and leaves on my beautiful carpet on the stairs, bedroom and lounge room. Would not recommend. Plus they kept an item of mine, left frozen food out to defrost and didn’t unpack.

28 de marzo de 2025
Opinión espontánea
Logotipo de Grace Removals Group - Wollongong

Respuesta de Grace Removals Group - Wollongong

Dear Carol,

We’re sorry to hear your recent move didn’t go as planned. Our team would like to follow up. Could you please forward your preferred contact details and your reference number to customerservice@grace.com.au?

Kind regards,
Grace Customer Service

Valorada con 1 estrellas sobre 5

AVOID GRACE AT ALL COSTS!

AVOID GRACE AT ALL COSTS!

I'm very sad to say we had a horrible experience with Grace. A large amount of money was missing from my travel bag ($850), items were carelessly packed (a computer was put in a box without protection), windows were opened and left open in the rain ruining some furniture. Worst of all, despite contacting Grace at least 10 times (including Grace Illawarra, the Grace Sydney team, their NSW Customer Service), they have completely ignored us. Every time we contact them they say they will call us back, and yet no one ever does. Their complete lack of customer service and apparent complete disregard for the distress this has caused has been as upsetting as the initial issue of missing money and damaged items. This is the first negative review I have left online, but feel compelled to share our experience for the good of the community.

23 de enero de 2026
Opinión espontánea
Logotipo de Grace Removals Group - Wollongong

Respuesta de Grace Removals Group - Wollongong

Dear Dion,

Thank you for sharing your feedback with us. We’d like to follow up and rectify the issue. Could you please forward your name, move number and preferred contact details to customerservice@grace.com.au so we can look into it further? Kindly include your concern to the email as an attachment.

Kind regards,

Valorada con 1 estrellas sobre 5

Upsetting experience

I was very disappointed and upset by the service. The packers treated our things with carelessness and disregard, labeled things poorly so it was hard to find them on the new house, left airconditioning running at our old house, left doors open during the rain so our furniture was water damaged. But most upsetting was a valuable item which is now mysteriously missing. I would not have left this review if the company had given us the courtesy of a return call or apology but we've had neither. I've been a loyal customer for 20 years but will not be using Grace ever again

12 de diciembre de 2025
Opinión espontánea
Logotipo de Grace Removals Group - Wollongong

Respuesta de Grace Removals Group - Wollongong

Dear Anna,

Thank you for rating us. We’ve been able to locate your details in our system and a Grace representative will be in touch with you to follow up.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Exceptional service

Exceptional service. From consultancy to removal and end delivery service. Highly communicative, warm, friendly and compassionate services. Respectful and timely. Every care was taken. Highly recommended and a fantastic team nationwide. Thank you Grace Removals Australia.

6 de diciembre de 2025
Logotipo de Grace Removals Group - Wollongong

Respuesta de Grace Removals Group - Wollongong

Dear Urshula,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Absolutely brilliant to deal with

Absolutely brilliant to deal with. From the quoting to the removalists they were so professional. No hesitation in recommending them to anyone.

28 de octubre de 2025
Logotipo de Grace Removals Group - Wollongong

Respuesta de Grace Removals Group - Wollongong

Dear Rodney,

We're happy to hear that you had a positive experience. We appreciate your kind words regarding the team's service. Thank you for your positive feedback!

Kind Regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

The service was great and the move was…SERVIC IMMACUATE

The service was great and the move was made so much easier - no damage to any of our goods and unloading was falteless

17 de octubre de 2025
Logotipo de Grace Removals Group - Wollongong

Respuesta de Grace Removals Group - Wollongong

Dear Peter,

We appreciate your positive feedback and are grateful for the rating! We hope to have the pleasure of serving you again soon.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

The perfect move

Starting from my first call with my consultant Trisha till my parcels arriving safely to my home, everything was perfect. Kudos to the team! I would definitely move with Grace again. Thanks guys!

14 de octubre de 2025
Logotipo de Grace Removals Group - Wollongong

Respuesta de Grace Removals Group - Wollongong

Dear Anagha,

Thank you for using Grace. We’re glad you enjoyed your experience with us. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Very helpful when loading all my stuff…

Very helpful when loading all my stuff friendly and curtious had a bit of delay in arriving in qld not sure if it was to do with the extreme weather in nsw

15 de agosto de 2025
Logotipo de Grace Removals Group - Wollongong

Respuesta de Grace Removals Group - Wollongong

Dear Steven,

Thank you for rating us. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5
Logotipo de Grace Removals Group - Wollongong

Respuesta de Grace Removals Group - Wollongong

Dear Elias,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Very happy with Grace Removals and…

Very happy with Grace Removals and would recommend to anyone. Removalists were very obliging and helpful. Thank you

16 de abril de 2025
Logotipo de Grace Removals Group - Wollongong

Respuesta de Grace Removals Group - Wollongong

Dear Linda,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

The team arrived promptly in the day of…

The team arrived promptly in the day of relocation.
The men were excellent in their handling of our goods and furniture. Nothing was too difficult for them.
The off load of our goods were treated in the same manner, excellent, the men placed boxes and furniture in the rooms as directed and nothing was too difficult for them. We were thrilled with all they achieved for us with the pick up and delivery of our goods.

24 de marzo de 2025
Logotipo de Grace Removals Group - Wollongong

Respuesta de Grace Removals Group - Wollongong

Dear Coral,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Recommended removalist service! Great team approach during a huge…

Excellent team approach during a huge home pack-up. Problem solving during the process was excellent. Delivery at destination was also excellent.

21 de marzo de 2025
Logotipo de Grace Removals Group - Wollongong

Respuesta de Grace Removals Group - Wollongong

Dear Ettie,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Valorada con 5 estrellas sobre 5

Efficient, friendly service

Friendly, efficient, fast removalists

19 de octubre de 2024
Logotipo de Grace Removals Group - Wollongong

Respuesta de Grace Removals Group - Wollongong

Dear Theresa,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más