Banner for Graham Sanderson Interiors

Graham Sanderson Interiors Opiniones 429

TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A real pleasure to deal with offering help & advice across a very wide selection of fabrics & ideas. Izzy listened carefully to what I was trying to achieve & brought some great ideas to the table. Ja... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We ordered custom made curtains from Graham Sanderson. Good choice of fabrics and patterns etc., and they are cost effective. They were well made and arrived without problems about 6 weeks later.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Beautiful curtains, kept me notified with changes as fabric was delayed then arrived slightly earlier than expected. Responsive and polite customer service. Very pleased with my curtains and how easy... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have previously had Graham Sanderson curtains - which were excellent. This time GS made a pair of roman blinds for the study. These again look super, are really well made and we love the roller m... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fabricante y proveedor de cortinas
  2. Tienda de persianas
  3. Tienda de cortinas
  4. Tienda de decoración e interiorismo

Escrito por la empresa

We are an independent, family run soft furnisher based in Harrogate, North Yorkshire. Established in 1968. We offer fitting and measuring services within our local area and have an extensive book and sample library at our showroom on Kings Road. We look forward to welcoming you to help with your soft furnishing needs. If you are unable to visit our shop please visit our website where you will find a comprehensive range of designer fabrics and wallpapers. On our website you can also order bespoke curtains, blinds and cushions which are made in our workrooms. Please do not hesitate to email us sales@grahamsanderson.com for any soft furnishing enquiries.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

429 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great product

Great product, very well made, easy to install - and at a very good price.

21 de abril de 2026
Logotipo de Graham Sanderson Interiors

Respuesta de Graham Sanderson Interiors

Hello Zoe,
Many thanks for leaving us a great 5 star review! We really appreciate this. Please let us know if we can help with anything else.
Best wishes,
Graham Sanderson Interiors.

Valorada con 3 estrellas sobre 5

The order process seemed disjointed

The order process seemed disjointed. It wasn’t made clear to customers that you order the material and wait for it to arrive and then send it to the customer. Can it not be sent direct to customer directly.

21 de abril de 2026
Logotipo de Graham Sanderson Interiors

Respuesta de Graham Sanderson Interiors

Dear Sandy, Thank you for your feedback — we’re sorry the ordering process felt unclear.

As we offer thousands of different products, we don’t hold stock of every item. Instead, materials are ordered in specifically once a customer places an order, which can add an extra step before dispatch. We do offer direct shipping from our suppliers in some cases, but for smaller orders — like 1 metre of fabric — the cost of sending it directly is significantly higher than standard delivery, often exceeding the shipping amount paid at checkout.

In your case, the fabric was already discounted from the original RRP, so sending it via our usual process allowed us to keep both the product price and delivery cost as low as possible.

That said, we completely understand that this wasn’t made clear enough during your order, and we’re working on improving how we communicate this so expectations are clearer from the start. Thank you for raising it — your feedback really helps us improve.

Best regards,
Graham Sanderson Interiors

Valorada con 5 estrellas sobre 5

Beautiful

Beautifully made and promptly delivered. I live in the US and I have complete confidence in the work product and level of professionalism.

15 de abril de 2026
Logotipo de Graham Sanderson Interiors

Respuesta de Graham Sanderson Interiors

Dear Jessica,
Thank you so much for your kind review!
We truly appreciate you taking the time to share your experience. It means a lot to know that our work and professionalism met your expectations, especially from overseas. We look forward to serving you again in the future!
Kind regards,
Graham Sanderson Interiors

Valorada con 5 estrellas sobre 5

Making an international order was…

Making an international order was simple and straight forward. Excellent communication from the team and it arrived very quickly. Highly recommend.

14 de abril de 2026
Logotipo de Graham Sanderson Interiors

Respuesta de Graham Sanderson Interiors

Dear Amanda,
Thank you for taking the time to leave us such a lovely review, we really appreciate this!
We are so pleased you were happy with our service and that everything arrived in good time.
We look forward to helping you with any future soft furnishing requirements.
best regards,
Graham Sanderson Interiors

Valorada con 4 estrellas sobre 5

Great quality blinds

Great quality blinds, only downside it can seem a long wait for your blind to arrive (6 weeks+)

7 de abril de 2026
Logotipo de Graham Sanderson Interiors

Respuesta de Graham Sanderson Interiors

Dear Amanda,
Thank you for taking the time to leave us positive feedback despite your order taking longer to arrive than you would have hoped.
We can see your blind did take longer than expected and really appreciate how patient you were.
We are hoping to improve our lead-times in the future; should you wish to place another order with us, please drop us an email with your order number and we will make sure it is completed as a priority.
Best regards,
Graham Sanderson Interiors

Valorada con 5 estrellas sobre 5

Great Overall Service Delivered

Whole experience with company was very positive, helpful and good communication throughout the whole ordering process. Curtains delivered within quoted timescale and proved to be of excellent quality, great addition to our home.

10 de abril de 2026
Logotipo de Graham Sanderson Interiors

Respuesta de Graham Sanderson Interiors

Thank you for your lovely feedback!
Dear Paul,
Thank you so much for your kind feedback, we’re so pleased to hear that you had a positive experience with us and felt well supported throughout the ordering process. It’s great to know your curtains arrived on time and that you’re happy with the quality.
We hope they make a beautiful addition to your home for years to come, and we really appreciate you choosing us!
We look forward to helping you again with any further soft furnishing requirements you may have!
Best regards,
Lisa

Valorada con 5 estrellas sobre 5

Great Service

Easy to discuss requirements with, helpful advice, shorter delivery of the product than competitors advertised and measurements spot on. Highly recommend Graham Saunders Interiors.

2 de abril de 2026
Logotipo de Graham Sanderson Interiors

Respuesta de Graham Sanderson Interiors

Dear Brian,
Thank you so much for taking the time to leave us your kind review!
We’re really pleased to hear you found the process easy; making sure everything is just right for your requirements is always our priority. It’s great to know the delivery time and final measurements met your expectations too.
We really appreciate your recommendation and your support means a great deal to us!
We hope we can help with any future soft furnishing requirements you may have!
Best regards,
Graham Sanderson Interiors

Valorada con 5 estrellas sobre 5

Very efficient and great cushion covers

Very efficient and great cushion covers

31 de marzo de 2026
Logotipo de Graham Sanderson Interiors

Respuesta de Graham Sanderson Interiors

Dear Anna,

Many thanks for leaving us such positive feedback. Our team really appreciates this. Please let us know if we can help with any future projects.

Best wishes,
Graham Sanderson Interiors.

Valorada con 3 estrellas sobre 5

Slow delivery

Slow delivery

26 de marzo de 2026
Logotipo de Graham Sanderson Interiors

Respuesta de Graham Sanderson Interiors

Hi Natalie,

Thank you for taking some time to leave a review.

I am sorry to hear about the delay with your order and understand this is frustrating for you. Unfortunately, at the time of your order we informed you about the unexpected stock issues with our supplier. This impacted our usual delivery time which we would usually aim for. I can see this delayed your order for a week longer than normal.

We do apologise for this delay and hope we can help you in the future with anymore projects you may have.

Thank you again for your feedback.

Kind regards,
Graham Sanderson Interiors.

Valorada con 5 estrellas sobre 5

Great delivery to the Netherlands

Great delivery to the Netherlands

30 de marzo de 2026
Logotipo de Graham Sanderson Interiors

Respuesta de Graham Sanderson Interiors

Hello,

Thank you for your lovely feedback! We’re so happy to hear you had a great experience with us and look forward to helping you again.

Best wishes,
Graham Sanderson Interiors.

Valorada con 5 estrellas sobre 5

Exceptional service + price

As an interior designer, I work with a lot of trade partners. Trust me when I say the team at Graham Sanderson are exceptional. Recently I placed a wallpaper order with Graham Sanderson. When the product was unexpectedly backordered, the Graham Sanderson team communicated with me proactively, offered me a refund if I wanted one, then worked with the vendor, and ultimately resolved the problem (that was totally beyond their control) in a way that felt great to me. In addition to their thoughtfulness, attention to detail and communication, I also found the Graham Sanderson pricing exceptional--about $1k less than the same product elsewhere. Will absolutely be a repeat customer.

30 de marzo de 2026
Logotipo de Graham Sanderson Interiors

Respuesta de Graham Sanderson Interiors

Hello there,

Thank you so much for your detailed and positive review—it truly means a lot, especially coming from someone with experience in the industry.

We’re pleased to hear that our team was able to help you throughout your order. While backorders can be frustrating, we always aim to communicate and create flexible solutions for our customers. It’s great to know that this approach was noticed.

We’re also pleased that you found our pricing competitive—delivering both value and service.

We look forward to working with you again.

Best wishes,
Graham Sanderson Interiors.

Valorada con 5 estrellas sobre 5
Logotipo de Graham Sanderson Interiors

Respuesta de Graham Sanderson Interiors

Dear Jakki,
Thank you for taking some time to leave us some great feedback. We really appreciate this. Please let us know if we can help with anything further.
All the best,
Graham Sanderson Interiors.

Valorada con 4 estrellas sobre 5

Roman blind.

The fabric, the roman blind is well made. Just a little disappointed with the actual fitting bracket rather fragile and awkward to fix. Excellent delivery very quick.

24 de marzo de 2026
Logotipo de Graham Sanderson Interiors

Respuesta de Graham Sanderson Interiors

Hello Hayley,

Thank you for your feedback. We’re so pleased to hear that you’re happy with the delivery and the quality of your Roman blind. That said, we’re sorry to hear that you found the fitting bracket fragile and a bit awkward to install—your comments are really helpful and will be shared with our team.

Please let us know if we can help with anything else.

Best wishes,
Graham Sanderson Interiors.

Valorada con 5 estrellas sobre 5

I was blown away with the customer…

I was blown away with the customer service and the speed in which I received my order. Everyone was so helpful, available and responded right away!

26 de marzo de 2026
Logotipo de Graham Sanderson Interiors

Respuesta de Graham Sanderson Interiors

Dear Christina,
Thank you for taking the time to share your experience. We’re delighted to hear you were pleased with our service. Your feedback is truly appreciated and we hope we can work with you again.
Best wishes,
Graham Sanderson Interiors.

Valorada con 5 estrellas sobre 5

Prompt professional service

Prompt professional service
I had a delivery damaged and the product was replaced efficiently the following day.

23 de marzo de 2026
Logotipo de Graham Sanderson Interiors

Respuesta de Graham Sanderson Interiors

Dear Carol,

Thank you for your feedback. We’re sorry to hear your delivery arrived damaged, but we’re glad our team was able to resolve the issue quickly and get a replacement sent to you the next day. We really appreciate your support and hope to assist you again in the future!

All the best,
Graham Sanderson Interiors.

Valorada con 5 estrellas sobre 5

Excellence repeated

Excellence repeated, throughout the ordering process, interim communication to delivery of the blinds.
Not the first time using GSI and absolutely delighted with the blinds. The quality of fabric, fittings and workmanship is top notch! Would certainly recommend the service. Thank you GSI

18 de marzo de 2026
Logotipo de Graham Sanderson Interiors

Respuesta de Graham Sanderson Interiors

Hello there,
Thank you for your review! We really appreciate this. We're glad everything met your expectations and it is lovely to hear you would recommend us! We hope to continue working with you.
All the best,
Graham Sanderson Interiors.

Valorada con 5 estrellas sobre 5

Excellent service and competitive price…

Excellent service and competitive price - Curtain material selected was delivered within a few days - well packed and tracked.

18 de marzo de 2026
Logotipo de Graham Sanderson Interiors

Respuesta de Graham Sanderson Interiors

Hello Paul,
Thank you for your positive review. We are very pleased to hear you were satisfied with our service and appreciate your support. Please let us know if we can help with anything else.
Kind regards,
Graham Sanderson Interiors.

Valorada con 5 estrellas sobre 5

Superb quality curtains

Superb quality curtains! We have used them many many times now.

16 de marzo de 2026
Logotipo de Graham Sanderson Interiors

Respuesta de Graham Sanderson Interiors

Hello,
Thank you for leaving us excellent feedback on your positive experience with us. We are really thankful for this and we hope you continue to choose us for your soft furnishings projects!
Kind regards,
Graham Sanderson Interiors.

Valorada con 5 estrellas sobre 5

A stunning piece of fabric it arrived…

A stunning piece of fabric it arrived at my house in Australia just over a week after I bought it.

9 de marzo de 2026
Logotipo de Graham Sanderson Interiors

Respuesta de Graham Sanderson Interiors

Hello Julia,
Thank you so much for leaving us great feedback. We hope to continue working with you over in Australia!!
Kind regards,
Graham Sanderson Interiors.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más