Matt Cookman who served us on a busy Saturday morning was unflustered,professional and knowledgeable.Very pleasant and helpful with advice making our journey from North Devon well worth while.
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Consulta las opiniones de los clientes
Grandissons service engineer turned up promptly and carried out our first service on our new log burner. The living room was left clean and tidy.
We have been looking to replace our existing electric fireplace fire (inherited when we moved house), and replace with a gas fire. We visited Grandisson show room, and the staff member was most helpf... Ver más
We recently had both our gas fire and our boiler serviced. Byron did an excellent job. He was very thorough, professional and friendly throughout. And its reassuring to know that Matt and Mark are... Ver más
Información sobre la empresa
- Tienda de hogar a leños
- también en la categoría
- Tienda de estufas a leña
Escrito por la empresa
The South West's Largest Fire, Fireplace and Stove Showroom. HETAS and Gas Safe Registered. Supplying and fitting Gas, Electric and Woodburning Fires and Stoves. All of which can be complimented with a vast selection of Wood, Marble, Stone and Granite Fireplaces. Traditional designs through to ultra modern hole in the wall and ceiling hung centerpieces. Large showrooms in Ottery St Mary offering friendly knowledgable advice from highly experienced and qualified staff. Woodburning Stoves from Charnwood, Stovax, Parkray, Hunter, Di Lusso, Termatech, Nordpeis, Varde Ovne, Yeoman and many more. Gas Fires from Gazco, Wildfire and Kinder. Electric Fires from Kalfire, Dimplex, Gazco, Onxy, Charlton and Jenerick, Flamerite and Dru. Fireplaces from Focus Fireplaces, Feature Marble, Wyvern Fireplaces, Montpellier Marble, Newman Fireplaces, FDC, Capital Fireplaces. Bespoke Custom Fireplaces a speciality in all materials and styles. All Gas Safe and HETAS engineers are fully employed, highly skilled and experienced. Surveys undertaken following product choice and showroom estimate. Covering Exeter and East Devon and all areas within 30 miles of Ottery St Mary.
Información de contacto
26-28 Finnimore Ind Est, EX11 1NR, Ottery St Mary, Reino Unido
- 01404 812876
- sales@grandisson.info
- grandisson.info
4,9
Excelente
919 opiniones
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Excellent communication.
Excellent communication.
Polite, friendly, knowledgeable.
18 de octubre de 2026
Great service from Grandissons
Grandissons service engineer turned up promptly and carried out our first service on our new log burner. The living room was left clean and tidy.
11 de octubre de 2026
Excellent service
Excellent service. Professional and friendly. Chimney cleaned and woodburner serviced ready for the winter.
11 de octubre de 2026
Professional service.
The engineer arrived at the time agreed and quickly diagnosed the issue with our gas fire. Repaired and service undertaken in a very professional manner.
10 de octubre de 2026
Efficient and reliable
7 de octubre de 2026
Matt Cookman gave us good service
Matt Cookman who served us on a busy Saturday morning was unflustered,professional and knowledgeable.Very pleasant and helpful with advice making our journey from North Devon well worth while.
5 de octubre de 2026
Arrived on time and then carried out…
Arrived on time and then carried out work very efficiently and cleanly and with a great positive and friendly attitude
16 de septiembre de 2026
I contacted Grandisson to arrange a gas fire annual service
I contacted Grandisson to arrange an annual gas fire service. They were able to give me a date and time which was convenient for me.
Byron, the service engineer arrived at the specified time. He was efficient and tidy. He was also able to inform me that Grandisson also provide boiler service and that if 2 appliances are booked in for a service, there is a discount on the second appliance. I had not been aware of this additional service, but will certainly be using it in the future.
12 de septiembre de 2026
Excellent service as always
Excellent service as always. Immediately able to help with central heating boiler repair.
11 de septiembre de 2026
Great experience from choosing to fitting…
Very good advice when choosing the fireplace and when grandissons came into our home. The installation went very smoothly. Useful tips on how to use the the fireplace and how to look after it.
A very good service allround by a considerate team.
3 de septiembre de 2026
Friendly helpful and tidy
26 de agosto de 2026
Great service
Always a great service, very friendly and courteous, would definitely recommend 😊
24 de agosto de 2026
Great guy friendly skilled and efficient
Great guy friendly skilled and efficient
17 de agosto de 2026
Easy to contact polite on time clean…
Easy to contact polite on time clean work. I would recommend them to anyone
13 de agosto de 2026
The engineer that came was very patient…
The engineer that came was very patient
and understanding as I had recently lost my husband and he was the one that dealt with things like the heating etc.
20 de agosto de 2026
Replacement Gas Fire
We have been looking to replace our existing electric fireplace fire (inherited when we moved house), and replace with a gas fire. We visited Grandisson show room, and the staff member was most helpful and knowledgeable in helping us make an informed decision. Gas fire has been ordered. Whole process was hassle free and would not hesitate to recommend...
12 de agosto de 2026
Always reliable
Always reliable , professional and helpful with a pleasant attitude. Definitely recommend them .
6 de agosto de 2026
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