Bought a load of sleeper to be delivered told they would phone before turning up, nope just turned up with no warning, lucky we were in. Chap that unloaded was polite and helpful. Quite a few sleepers... Ver más
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Consulta las opiniones de los clientes
Very competitive price. Friendly and helpful service even after I made an error on my order and adjusted it on the Monday it was all delivered on Thursday. Happy with the quality of the fencing suppli... Ver más
Not sure if I’m just lucky or it’s because I am polite, can’t fault Grangewood! Yes my order was not in stock but received a call straight away informing me. I emailed checking order and they emaile... Ver más
I recently ordered brown fencing from Grangewood Fencing, but was sent the wrong colour (gold). When I contacted them to arrange a replacement, I was met with very rude staff who insisted the col... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de suministros para vallas
- Proveedor de leña
- Proveedor de cabañas y edificaciones de jardín
- Tienda de insumos para paisajismo
- Maderera
- Proveedor de madera
Escrito por la empresa
We provide quality garden fence panels, garden fencing products and timber landscaping products to UK trade, retail and wholesale customers
Información de contacto
Lodge Lane, DE13 8PJ, Burton-on-Trent, Reino Unido
- 01283 575396
- help@grangewoodfencing.com
- grangewoodfencing.com
3,7
Medio
65 opiniones
Ha contestado el 33% de las opiniones negativas
Suele responder en menos de 24 horas
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Order #47261 an ETA would be very welcome
Order #47261 large order, really worried now given all these comments I’m not going to get my delivery. Tried to ring, not picking up, written two emails no reply, and now an online form. Yes I know the current issues, however an ETA to put my mind at rest would be great. It’s not 21 days quite yet so hanging in there and holding out in the hope I will hear something soon. Update: received call confirming delivery today out of the blue. Order arrived complete and looks good quality from what I can see. amended score as delivered within 21 days just no in between update communication on ETA. Must be down to current climate!
1 de junio de 2020
Opinión espontánea
Totally understand we are in demanding…
Totally understand we are in demanding times but I have had better service from companies miles away from me as I have from a business that is on my doorstep and has had my money and I have had no communication from them regarding this. Very poor have requested a refund and will not use again.
18 de mayo de 2020
Opinión espontánea
weve had quite a few things from this…
weve had quite a few things from this company and they have allways been fine with us - even in the lockdown we got a date def a 4 stars from us
12 de mayo de 2020
Opinión espontánea
No communication, no goods!
Dreadful. No communication at all and judging by the comments on Facebook I’m certainly not the only one. Difficult times at the moment, but seem to be able to take orders and payment, but not communicate or deliver. Won’t answer calls or respond to emails. When I placed my order it said allow “up to” 10 days for delivery. It’s now 18 and still no sign of it.
23 de abril de 2020
Opinión espontánea
Zero response, zero customer service. Plain rudeness
Order # 39579. Ordered on 3/4/20. Was told on Wednesday morning that delivery would definitely be this week. No delivery. Now refuses to answer their given mobile phone or respond to simple text messages. Just plain rude and zero contact with zero customer service. Not difficult is it to respond to customers to update them, obviously is for these clowns.
18 de abril de 2020
Opinión espontánea
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