Redstone Road, SA67 7ES Narberth, Dyfed, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This is the 3rd car we have had from Gravells dealership in Narberth. Jason Boucher has sold us all 3 cars and he always makes us feel valued. We recently took 3 different cars for a test run because... Ver más

Valorada con 5 estrellas sobre 5

Always fantastic customer service at Gravells. A warm welcome greets you as you walk in and all staff members are so polite and helpful. We’ve been going to Gravells for years and wouldn’t go anywhere... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just bought our second car from this highly recommended company. Lewis Gravell is both professional and approachable. Always kept in the loop with our car's journey with no 'salesman' pressure. Even s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

James Baker went the extra mile to help make my experience of collecting my Sportage an easy one. He explained the systems so I could remember all the new information. I drove away confident and happy... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Taller de chapa y pintura
  3. Tienda de accesorios para automóviles
  4. Servicio de automóvil
  5. Concesionario Kia
  6. Concesionario de automóviles usados

Escrito por la empresa

At Gravells Kia Narberth we pride ourselves in offering the highest level of care whether your current model needs servicing, repair or MOT, or you are looking to buy a new or used Kia.


Información de contacto

  • Redstone Road, SA67 7ES, Narberth, Dyfed, Reino Unido

  • 01834862600

4,5

Excelente

TrustScore: 4.5 sobre 5

14 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 83% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

5* Sportage Sales

This is the 3rd car we have had from Gravells dealership in Narberth. Jason Boucher has sold us all 3 cars and he always makes us feel valued. We recently took 3 different cars for a test run because we couldn’t decide, I don’t think Jason would have minded if we’d taken every model for a test run just so that we could decide! Eventually decided on a hybrid automatic Sportage ( never had automatic or hybrid before) but we are very pleased indeed with it and if there is anything I’m concerned with or need to know - I know Jason is on the other end of the phone and can give me an answer - he never fails, he knows everything about everything! Would definitely recommend Gravells Narberth 5* from us!

11 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

New Sportage

Just want to leave a quick review on our experience with Gravells of Narberth, my wife and I went to look for a new car last week at The Narberth garage, parked our old car up went inside within 4 mins of being there, Lewis Gravell approached us asking if everything was ok, we explained what we where doing there and he took over and did his thing, absolutely fantastic experience with him, cut a long story short we picked up our new car today, all I can say from a personal point of view is this, nothing was to much for Lewis he answered all the questions we had explained the process and it went as smooth as one could expect absolutely outstanding service couldn't recommend them enough, one thing is for sure this won't be the last time we buy a new car from you a massive 5***** from myself and my beautiful wife thanks for the making the experience painless well apart from giving you the money of course 😆 thanks again

11 de marzo de 2026
Opinión espontánea
Logotipo de Gravells - Kia Narberth

Respuesta de Gravells - Kia Narberth

Hi John, would love to start by saying what an absolutely outstanding 5 star review of which we're so appreciative! Hearing of your 5 star experience with Lewis is excellent, we're so pleased you were satisfied with the service you received and are happy with your new shiny Sportage! It was an absolute pleasure to have welcomed you and assisted you to our dealership and we do look forward to welcoming you back again in future to Gravells Kia Narberth.

Best Wishes,
Jason Boucher - General Manager
and The Gravells Kia Narberth Team

Valorada con 5 estrellas sobre 5

Recommended

We have been using Gravells in Narberth for many years now and have worked our way up through the ranges! Jason has always looked after us being both caring and knowledgable. Would recommend every time!

21 de enero de 2026
Opinión espontánea
Logotipo de Gravells - Kia Narberth

Respuesta de Gravells - Kia Narberth

Thank you Andrea Thomas! It's great to hear that Jason has been looking after you. Thank you so much for all your business over the years. We are delighted that you are happy to recommend us to others also. Thank you again and the team at Gravells Kia Narberth wishes you happy motoring!!

Valorada con 5 estrellas sobre 5

James Baker went the extra mile to help…

James Baker went the extra mile to help make my experience of collecting my Sportage an easy one. He explained the systems so I could remember all the new information. I drove away confident and happy with the new car. All in all a top notch experience. Thanks James.

24 de enero de 2026
Opinión espontánea
Logotipo de Gravells - Kia Narberth

Respuesta de Gravells - Kia Narberth

Hi Kate! Thank you for this excellent 5 star review of your experience with James at Gravells Kia Narberth. We're so pleased to hear you felt so well informed on your new Sportage and left our dealership confident, James will certainly be pleased to hear your kind words. We are always on hand should you need anything further - thank you once again for choosing Gravells for your new Kia.

Best Wishes,
The Gravells Kia Narberth Team

Valorada con 5 estrellas sobre 5

FROM THE OUTSET GRAVELLS NARBERTH HAVE…

FROM THE OUTSET GRAVELLS NARBERTH HAVE BEEN EXCEPTIONAL. JASON, OUR POINT OF CONTACT WAS FRIENDLY,COURTEOUS AND EXTREMELY KNOWLEDGEABLE. AS TWO ELDERLY PEOPLE BOTH ME AND MY WIFE WERE PUT AS EASE BY HIS ATTITUDE TOWARDS US. WE BOTH THANK HIM VERY MUCH FOR ALL HIS HELP AND WILL HAVE NO DOUBT ABOUT RECOMMENDING JASON AND GRAVELLS TO ANY ONE. WELL DONE JASON AND THANK YOU.

28 de octubre de 2025
Opinión espontánea
Logotipo de Gravells - Kia Narberth

Respuesta de Gravells - Kia Narberth

Hello Alan Lewis, thank you for taking the time to leave Jason and the team at Gravells Kia Narberth such a kind 5 star review - it is great to your thoughts about the excellent friendly service you received during your visit with us! It was a pleasure to serve both you and your wife in finding your new car with us, and we are always on hand to support in future with any queries, big or small you have our contact details.

Best wishes and enjoy your new car!
Jason and the Gravells Kia Narberth Team

Valorada con 5 estrellas sobre 5

Gravels is a Kia Garage in Narberth

Gravels is a Kia Garage in Narberth, which we highly recommend we have dealt with Jason Boucher for a very long time now, and the Service and helpfulness we receive with them is excellent . Always very pleasant good customer service and always there to help you.

29 de octubre de 2025
Opinión espontánea
Logotipo de Gravells - Kia Narberth

Respuesta de Gravells - Kia Narberth

Hi Mr Davies, thank you for your kind words and for recommending Gravells Kia Narberth! We’re delighted to hear that Jason and the team have consistently provided you with great service and support. Your loyalty to Gravells and feedback are very much appreciated, anything further you require please do give us a call.

Best Wishes,
The Gravells Kia Narberth Team

Valorada con 5 estrellas sobre 5

Recommendations all around

I have visited a lot of dealerships recently and Gravells Narberth far exceeded all the others. My very first visit I was greeted promptly with offers of assistance and felt comfortable to browse until I needed further help, which came quickly when I asked. The sales team were knowledgeable and friendly, in fact, all the staff there seem professional and courteous. The dealership was busy and there are a lot of cars to see, both new and used but with the sales team’s help it became enjoyable to narrow down my choices to the perfect fit, which I collected within a week of placing the order. Special mention to the General Manager, Jason Boucher for his help in proceedings and well done for running such a great dealership. Recommendations all around

1 de septiembre de 2025
Opinión espontánea
Logotipo de Gravells - Kia Narberth

Respuesta de Gravells - Kia Narberth

Hello Dr Neil, thank you so much for your kind words! We’re thrilled to hear that your first visit to Gravells Narberth made such a great impression. It’s fantastic that our team could make browsing enjoyable and help you narrow down to the perfect car so smoothly and your kind comments are very much appreciated. Even with a busy dealership, we do always aim to make the experience stress-free and very much an enjoyable one. Our team will be delighted by your special mention, we will ensure to pass this on. We hope you’re enjoying your new Kia and look forward to welcoming you back again to Gravells in future.

Best Wishes,
Jason and the Gravells Kia Narberth Team

Valorada con 5 estrellas sobre 5

Salesman Lewis

Salesman Lewis, so very helpful on Sunday 12th with advice and assistance regarding charging of our EV3. A credit to the company.

12 de octubre de 2025
Opinión espontánea
Logotipo de Gravells - Kia Narberth

Respuesta de Gravells - Kia Narberth

Thank you J Robinson for your kind words about Lewis! He is indeed a credit to the business. We hope you are enjoying your new EV3. Thank you for coming to Gravells Kia Narberth!

Valorada con 5 estrellas sobre 5

5* - FANTASTIC!!

Always fantastic customer service at Gravells. A warm welcome greets you as you walk in and all staff members are so polite and helpful. We’ve been going to Gravells for years and wouldn’t go anywhere else. Huge shoutout to Jason and James who recently helped us change our car, both so helpful! We’d highly recommend Gravells to everyone! Amazing customer service always!

22 de noviembre de 2024
Opinión espontánea
Logotipo de Gravells - Kia Narberth

Respuesta de Gravells - Kia Narberth

Hi Sarah! Thank you ever so much for this fantastic review, we are so pleased to hear you continue to receive fantastic customer service that you've come to expect, we can't thank you enough as a loyal customer! We hope you love your new car and look forward to welcoming you back again anytime. Thank you for your continued business! 😊

Valorada con 5 estrellas sobre 5

Motability Experts

I recently became eligible for Motability and was fortunate enough to be able to choose from several different options, including some premium makes.
What made the difference in making my final choice of a Kia Sportage was the Friendliness, Honesty and Communication of Jason at Gravells Narberth.
Not only was he extremely knowledgeable about the Motability scheme, he also allowed us a test drive in his own Sportage !
Even though there was a long lead time, Jason kept me informed throughout the process and provided honest updates about when the vehicle would be available.
His recent appointment as General Manager bodes extremely well for the continued success of the dealership.

2 de noviembre de 2024
Opinión espontánea
Logotipo de Gravells - Kia Narberth

Respuesta de Gravells - Kia Narberth

Thank you Mr White for this glowing review. We are so pleased that you came to Gravells Kia Narberth and we hope that you will be happy with the service for many years to come. Many thanks from Jason and the team.

Valorada con 5 estrellas sobre 5

New car order.

The process from start to finish was fantastic. Lewis and Ian made it so easy. We will return to the best Kia garage on the planet!

12 de agosto de 2024
Opinión espontánea
Logotipo de Gravells - Kia Narberth

Respuesta de Gravells - Kia Narberth

Hi Robbie, Thanks so much for your fantastic 5 star review. We are delighted to have been of service and really love your description of us as the best Kia Garage on the planet. Many Thanks and we look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

Goes above and beyond

Just bought our second car from this highly recommended company. Lewis Gravell is both professional and approachable. Always kept in the loop with our car's journey with no 'salesman' pressure. Even stayed open late to accommodate my shift pattern. Ian, Lewis and all the Narberth gang - thank you.

12 de enero de 2023
Opinión espontánea
Logotipo de Gravells - Kia Narberth

Respuesta de Gravells - Kia Narberth

Thank you for the lovely review of the Narberth gang! We really appreciate your business.

Valorada con 5 estrellas sobre 5

Very pleased customer

This was the first time we have dealt with Gravells in Narberth and from the first visit it was an absolute pleasure to deal with the salesman Lewis. From ordering to collecting the car, nothing was ever too much trouble for him and always kept us informed through email. I would highly recommend this dealership and will be returning in the future.

31 de julio de 2022
Opinión espontánea
Logotipo de Gravells - Kia Narberth

Respuesta de Gravells - Kia Narberth

Thank you so much for coming to Gravells Kia Narberth.

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