Greatfood2u Opiniones 

320
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered on 17th for delivery on 28th January. Didn't get any communication about delivery times etc on the day. Can't contact them other than via email so just checked my account and it's still... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Restaurant food at home has been amazing for us, with two young kids even before lockdown we rarely got to enjoy a restaurant meal in peace just the two of us. Now we can pop the kids to bed and coo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really enjoyed our meal, we tried the Nanny Bills dalston dip burgers, with the Mac and cheese and beef brisket croquettes. They were really tasty easy to cook the instructions were very clear and cam... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had the Fridays BBQ box - 2 of them actually. Wanted to feed 7 people. Should have invited more guests!! Loads of food, top quality. Ribs and burgers as good as being in the restaurant! Great packing/... Ver más

Información sobre la empresa

  1. Comida a domicilio
  2. también en la categoría
  3. Proveedor de catering

Escrito por la empresa

Meal Kits from the UK’s best independent restaurants. Delivery throughout mainland UK.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

320 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

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(320)

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Valorada con 5 estrellas sobre 5

Thanks so much for all your help with…

Thanks so much for all your help with my order! I had a question, and it was quickly answered and resolved. Delivery happened on time and the food was delicious!! Thank you so much!!

19 de abril de 2021
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Hi Emma,

Thanks so much for your lovely review!

Valorada con 5 estrellas sobre 5

We've used Greatfood2u a few times and…

We've used Greatfood2u a few times and we've loved it. A great alternative if you're unable to get to the restaurants. We use it for TGI Fridays as we don't have one particularly close to us, and it's been delicious every time

19 de abril de 2021
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Hi Lydia,

Thanks so much for taking the time to leave a 5* review!

Valorada con 5 estrellas sobre 5

Great food and not too expensive

Ordered Lobster roll for two. While lobster is never cheap, this was quite reasonable compared to some other companies.
The food was delivered on time as promised.
The recipe card was easy to follow, and it was easy to prepare the food off the back of this.
Best of all, the lobster meat has already been removed, and is pre-cooked. Therefore we get a full complement of lobster to eat, without having to pain-stakingly extract it ourselves!

18 de abril de 2021
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Respuesta de Greatfood2u

Hi Dr Robertshaw,

Thank you so much for taking the time to leave such a lovely review!

We are delighted you enjoyed your kit!

Valorada con 5 estrellas sobre 5

5 stars from me for a fantastic service…

5 stars from me for a fantastic service providing the most amazing food kits, we had the lobster rolls and burger kit and they were absolutely amazing!! 5 star Restaurant quality food to your door and a huge variety

18 de abril de 2021
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Hi Simon,

Thanks for the fab review!

Valorada con 5 estrellas sobre 5

First but not last order

Ordered Franco Manca pizzas for two, loved making them and they were delicious. Delivery was spot on!
Only wish there were more kits for Two! Have and will be ordering again.

18 de abril de 2021
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Hi TG,

Thanks for leaving us such a lovely review!

Valorada con 4 estrellas sobre 5

Good delivery and great food

Good delivery and great food. Was surprised by how much food was included. Only issue was the tomatoes were a little squished.

18 de abril de 2021
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Respuesta de Greatfood2u

Hi Sarah,

Thanks for your review, and the feedback regarding the tomatoes. We are always looking for ways we can improve! I will be sure to pass this to our packing team.

Valorada con 4 estrellas sobre 5

Anniversary Meal at Home!

I decided to treat my husband for our 4th wedding anniversary and order the TGI Fridays Sesame Chicken Strips Kit (his absolute favourite starter when we go to the restaurant!). It arrived on time and well packaged, everything looked great apart from the packet of lettuce/rocket that had already started going brown even with another 4 days on its BB4 label. Personally as its just a garnish I'd prefer that it wasn't included as it was only fit for the bin anyway. Everything else was brilliant, instructions were super simple to follow and the food tasted delicious, generous portion sizes. Almost like the real thing. Except I had to prepare it and wash up 😂 We also had the purple rain TGIs cocktails which were divine! Im tempted to try another kit as it was a nice change whilst we can't go out. We also have a little one who loved his activity pack.

My only criticism would be the cost of postage, I do feel that's quite high considering the cost of the kits! Maybe a free delivery over £50 would be a stepping point?! That aside, brilliant concept. Thankyou GreatFood2u! 😊

18 de abril de 2021
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Respuesta de Greatfood2u

Hi Samantha,

Thanks so much for your in depth review, we really do appreciate it!

I love the suggestion regarding the delivery. I will be sure to pass this onto the relevant team!

Valorada con 5 estrellas sobre 5

Ordered a Bhangra burger meal kit from…

Ordered a Bhangra burger meal kit from Baba ji. Order arrived with everything needed to make 4 great burgers. Good quality ingredients, well packed, with clear instructions.

17 de abril de 2021
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Hi Arron,

Thank you so much for taking the time to leave us such a lovely review!

Valorada con 5 estrellas sobre 5

****AMAZING FOOD****

Had the Cyprus kitchen for 4. I can honestly say it was amazing, the taste 💯 restaurant quality. It was so easy to cook and fantastic for summer bbqs. I’ll be ordering again!!

17 de abril de 2021
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Respuesta de Greatfood2u

Hi Maryjane,

Thank you so much for taking the time to leave us such an amazing review! We can't wait for your next order :)

Valorada con 5 estrellas sobre 5

Amazing food and a great idea

Amazing food and a great idea, I will continue to buy from them even after we are all 100% out of lockdown as their service is impeccable and the family just love making pizza express pizzas at home.

16 de abril de 2021
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Respuesta de Greatfood2u

Hi there,

Thank you so much for taking the time to leave us such a lovely review! It's so nice to hear that our Pizza Express DIY kits have become a family favourite in your home!

Valorada con 5 estrellas sobre 5

Fabulous

What an idea! And executed amazingly. Thank you for delivering my Bleecker burgers safe and very well packaged.

16 de abril de 2021
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Hi Adam,

Thank you so much for taking the time to leave us and Bleecker such a great review!

Valorada con 5 estrellas sobre 5

Great experience

Great experience, everything arrived great and on time. Only comment is that they should do smaller passatta tins as it does go to waste.

16 de abril de 2021
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Respuesta de Greatfood2u

Hi Michael,

Thank you so much for taking the time to leave us such a great review! We really appreciate all feedback, so thank you for your comments regarding the size of the passata portion :)

Valorada con 5 estrellas sobre 5

A very pleasant surprise from a sceptical mum

I have to say I was very pleasantly surprised by the TGI meal experience. We kept it simple and had four burgers and everybody built their burger to their own specifications (result I got ALL the onion). Delivery on time. Food well packaged and insulated. Cooking instructions clear. Food jolly tasty.
Win win.

16 de abril de 2021
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Respuesta de Greatfood2u

Hi Michelle,

Thank you so much for taking the time to leave us such an amazing review! We're so glad to hear that your Fridays kit went down a treat!

Valorada con 5 estrellas sobre 5

Fab food fab company

Fabulous food that we all loved with simple and easy instructions to follow. Got a £20 voucher for Christmas which gave us two good sized meals. Admin also great, was able to change delivery dates not problem

16 de abril de 2021
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Respuesta de Greatfood2u

Hi Rachel,

Thank you so much for taking the time to leave us such a fab review!

Valorada con 1 estrellas sobre 5

Do not reply to e-mails

So I leave review in January. I hear nothing to then get an e-mail that gives me two days to reply. I don’t reply and they highlight this on my review. I have subsequently sent a further e-mail to them at their request even though I sent them an e-mail at my first complaint where I have had no further reply. As they seem to read these reviews and reply to them I have put this on here to see if I get a response and sort my original complaint out. Terrible customer service. I will continue to update until I get my issue resolved. How about you respond to your e-mails shocking customer service.

At your request I have sent an e-mail. I await a response

16 de abril de 2021
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Respuesta de Greatfood2u

Hi there,

Thank you for your review.

Our business is a lockdown baby, we started off small and grew quicker than expected. As a result many parts of our business were overwhelmed, especially our customer service team which consisted of one person. This is no excuse for poor service, and we have learnt and grown from any mistakes we have made previously. Our customer service team has grown significantly and we are trying to reach out to those who haven't received the experience we aim to provide.

We would love to make things right, please contact us at help@greatfood2u.co.uk

Valorada con 4 estrellas sobre 5

Good Service

I had a terrible experience back in March and posted my experience. In fairness to great food they apologised and gave me 10%off next order. So I tried them again and had no issues , great service and good food and will definitely order again

16 de abril de 2021
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Respuesta de Greatfood2u

Hi Ricky,

Thank you so much for taking the time to leave us a great review! We're so glad to hear that we were able to put things right the second time around; we look forward to your next order :)

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