Greene King Opiniones 

822
•
TrustScore: 2.5 sobre 5

2,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had another lovely lunch at the Junction Pub and Restaurant in Newcastle today. The staff was very friendly and our food was piping hot. We have been on several occasions and it never disappoints

Valorada con 5 estrellas sobre 5

Christine the waitress at Cedars Barnstaple was brilliant, very attentive and helpful. The food was good. A nice atmosphere in the conservatory. Thank you.

Valorada con 1 estrellas sobre 5

Bear at Berkswell. Staff argumentative particularly the boss’s daughter. Food portions small. Quality ok. Overcharging and intimidating. We’re all in our eighties. Don’t touch or step foot in the plac... Ver más

Valorada con 1 estrellas sobre 5

Only get a 1 star as no other option Went into the picture House Cheese burger and fries burgers were burnt Wife had 3 plates chicken wings (raw pink in the middle) chicken tenders (cris... Ver más

Información sobre la empresa

  1. Comida, bebida y tabaco

Escrito por la empresa

Greene King is the UK's largest pub retailer and brewer.


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

822 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,7

Todas las opiniones

(822)

216 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great visit today with my colleague

Great visit today with my colleague. Excellent service, greeted by Tom & Jenny. Nothing to much trouble. Tasty food, highly reccomend the Korean Chicken.
Thankyou. I will be returning.

Yvette B

5 de febrero de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

In pub app not working

Went for a meal with the family. Got to the restaurant and was seated and advised to use the app to order. Tried for 10 mins to try and get the order placed by the app and tried off 3 different phones. Had to place the order at the bar and then had to queue another 10 mins as only 2 servers on to take the order. Plus side was that the food was great.

30 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bad service

Called tonight at 6-30pm, they were no very busy but the place was a tip as they had not cleared up after being busy, glasses and pots piled up all over the place. I placed my order on the app, then was told there was no carvery as they had run out of meat (6-30pm on a weekend) i was asked to choose something else which I did - Scampi. When I asked about refunding the difference I was told to go to the bar and he would refund me, poor service why could he not have brought the refund to the table it was their fault they had run out of meat. When the food came the Scampi meal was just about warm. You can keep the refund and warm to food up for someone else.

1 de febrero de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Trents, Chichester. No Heating / Hot water.

Trents, Chichester. Hotel Room.
We arrived on Sat 13th December to a cold room because the heating had failed. An electric heater was provided. The next morning we discovered there was no hot water and we don't do cold showers!
The room was booked via Booking.com and cost £105.
I sugested to the guy in charge at breakfast that I would be happy to accept an inhouse voucher for 25% of the cost because of the problems with the room.
We were finally offered last week a refund of £8.67... Seriously???
I appreciate that stuff happens but I also believe that its not what goes wrong but how its put right........................

13 de diciembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Fab Food. The White House on Wetherby…

We went to The White House on Wetherby Road Leeds for my Granddaughters 18th birthday meal.

Steven, front of house/barman/server was fantastic. From the moment we entered the premises to leaving, despite being very busy, was polite, patient, attentive, chatty & very friendly.

We ordered various options & courses. From the olives to the squid to the garlic mushrooms. All plates were demolished with gusto.

The mains were served, 2 steaks cooked to liking, tender & succulent.
The signature burger was huge & very tasty. Served with salad & fat chunky chips. Belly pork, ample portion served with mash & veg. Steak & ale pie, delicious! Tasty with tender pieces of beef, served with chunky chips, veg & extra gravy on the side.

Desserts were just as tasty, salted caramel sundae we shared between 3, just enough to finish off with a little sweet treat But the 16year old ate all hers to herself! Bakewell tart was moist & tasty with lashings of creamy custard.

Lovely evening had by all. No rush, no fuss, just good service with smiles. Thank you

14 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We visited the Holmfield Arms in…

We visited the Holmfield Arms in Wakefield...
Excellent food & drink at very fair prices..
Some good food offers available also...

We were especially pleased by the service we received from our waiter Ellis, who was polite and courteous and looked after us during our visit..
We'll definitely be back... 👍

15 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Smiths arms Beckwithshaw

Smiths arms Beckwithshaw
Glad to be back. Tried an alternative
Local bar and it didn't match. Easy to book (recommended) and service and staff exemplary. Such a friendly environment with great advice re huge selection of various drinks.
Food was hot and quickly served, and delicious, so much seasonal choice. Warm and enviting. 5 stars

11 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rip off portion size !

Ordered an Ultimate sharer for £13.99. Wouldnt be enough to feed 2 toddlers ! Wish I could post the photo I took to show the measley portion.

10 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Chestnut tree, Andover.

Visited pub last night and chose the "old speckled hen" with some trepidation, as I've been disappointed before. Smelt & tasted like vinegar, again. Asked for replacement, chose IPA. This was worse so had to drink bottled beer, which was over chilled.

9 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

A very disappointing visit to the…

I have been coming to the Fleece for a long time, recently an attitude in the pub has been diminished by the attitude of the staff.
For example; myself and my peers have been mocked and ostracised in resent months.
I sit with my friends that are all professional people and yet constantly treated with a lower level of service.
Anecdotal evidence proves that the people who spend the most money in this establishment are patronised and abused. This while because regardless of gender and colour we are being treated as less. All anyone expects when they come into a Greene King pub is to be treated with respect. It’s hard to prove but as any person who has worked in the industry knows a bar person can leave someone waiting whilst they serve three other people. This may sound petty but every person who spends significant money in this pub is sick of it and can’t understand why, this level of service has been so diminished, I do wonder if the Fleece cares about its patrons
Mick

4 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Customer Service Marketing Team

Customer Relations: GS2837374
That I did receive a free meal shift voucher (Big Christmas Shift) Monday 24th November 2025 from Greene King which was a lovely surprise I have to say I was disappointed to the fact was you could only use this on the one day which was the 1st December 2025.
As it clearly states it is a shift meal voucher which is meant for staff workers that work shifts and may not be able to make a festive night out due to working shifts. Well guess what I was on an afternoon shift and could not use this pointless voucher due to Greene Kings restrictions by only being able to use it on one day only!
That I did submit an email on the 24th November 2025 and received an email 26th November 2025 in response which states: "We are sorry to hear of your disappointment and we really want to put it right , I am forwarding your comments onto the Marketing Team for a response and you will be contacted as soon as we have a response. In the meantime, if we require additional information we will be in touch".
Well here we are 4th January 2026 the festive season has now gone and I am still waiting to receive a response from Greene Kings customer service on this matter. To receive this voucher was a nice gesture but sorry it was really pointless and goes against what it was actually meant for.

24 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Well worth a try…

Went to The Woodman in Codsall this morning for a bit of breakfast and some hot drinks. The value was brilliant, the drinks were lovely and the food, which came out quickly, was delicious, a great visit. We were served by Tom and Dan who were both very helpful and polite.

3 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

The Crab at Shanklin

The Crab at Shanklin

I ordered from the lunch menu and paid at the cashier. I showed my Blue Light Card discount code, and the cashier didn’t say anything or explain any restrictions. Later that evening, when I checked my receipt, I realised I had been charged the à la carte prices instead of the lunch menu price. With the Blue Light Card discount applied, the total actually worked out more expensive than the lunch menu.
I believe the staff should clearly inform customers that using the Blue Light Card discount means the lunch menu price does not apply. Unfortunately, this wasn’t explained at the time. I had to call the restaurant myself to query the issue and request a refund. Although they did refund me eventually, the overall experience and lack of communication made the service feel less than ideal.

29 de diciembre de 2025
Opinión espontánea

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