Greenlight Insurance Services Limited Opiniones 

334
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I can't recommend this company enough. I was in an accident two years ago and they were so supportive, won the claim and the communication was excellent. I won't use anyone else now. Premium has gone... Ver más

Valorada con 5 estrellas sobre 5

They are always very helpfull, ive been with them years now and cant fault them at all, renewals are made so easy aswell.

Valorada con 5 estrellas sobre 5

Always on point, know thier feild, polite. Well spoken and with actual communication in English..actually being able to speak to someone without 45mins of f**king greensleves or some othe w**ky tune !... Ver más

Valorada con 5 estrellas sobre 5

Haven’t got a bad word to say about this company! Super friendly staff, easy to speak to, always helpful and straightforward. And a massive bonus is every year my renewal price has gone down, which i... Ver más

Información sobre la empresa

  1. Corredor de seguros
  2. Agencia de seguros de automóviles

Escrito por la empresa

Greenlight Insurance is a specialist vehicle Insurance provider, we were established in 1996 with a view to offering superior cover, service and technical knowledge to the performance, cherished and modified car owner. Unlike most other Insurers, our staff are comprised of vehicle enthusiasts, who are also Insurance professionals and we rate upon factors that most Underwriters do not even consider. In our experience, owners of vehicles that people aspire to own do demonstrate a care in their vehicle beyond that of the normal run around or A-to-B vehicle and our premiums are gauged to reflect this.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

334 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(334)

79 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great experience with new policy!

By far the best experience I had when getting a new policy.

They beat the renewal price of the previous policy I had with a competitor by nearly 30%, and thats on top of the Greenlight policy being significantly better in every way.

I called to arrange insurance for an upcoming track day and it was sorted within 10 minutes.

The customer service has been great, every person I spoke to so far has been nice and had what I can only describe as a “let’s get this done” attitude which I appreciate, No faffing around and wasting time. 10/10

25 de febrero de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Mixed experiences so far...

I had a really difficult start with these guys, after my online quote request went missing twice due to a system error at their end, my efforts to resolve the problem over WhatsApp were met with a cold response and the original review I wrote in exasperation wasn’t read or addressed properly until the 3rd attempt.

HOWEVER, in the end, they did apologise, they did produce a competitive quote and the broker was polite and professional, so I have decided to insure my car with them. I’ve upped my original review score from 1 star to 3 and I’ll amend it further if things go smoothly. The jury’s out.

4 de febrero de 2025
Opinión espontánea
Logotipo de Greenlight Insurance Services Limited

Respuesta de Greenlight Insurance Services Limited

Following our IT department investigating the issue and the detailed information provided by you they have been able to trace the problem. The vehicle registration look up we use is provided by a third party company and there was a bug in the code that was erroring on look-ups for vehicles with Personalised Registration numbers with less than 5 digits. This caused both of your quote applications to fall down.
This bug is in the process of being corrected by the provider.

Without you highlighting this to us we could of been losing out on further quotations for vehicles with this type of personalised registration as we were unaware of any active faults on the lookup.

Sadly it looks like the error has been present since the 10th Jan 2025 so we would of potentially missed out on quotes since then for any vehicle with a private number plate with less than 5 digits. (Thankfully smaller digit personalised registrations are quite rare)

Thank you again for your time and patience in this matter.

In the interim Periods one of our Staff (Charlie) has contacted you explained the route cause and provided a quotation over the phone.

We apologise for any inconvenience this has caused you and assure you we are working to rectify the cause with the vehicle data lookup provider.

Valorada con 5 estrellas sobre 5

Good insurance experience.

Got my insurance policy at Ford Fair 2024. All the staff members were helpful, knowledgable and friendly with a particular shoutout to Beth who I mainly dealt with.

They gave me a good quote and even beat my previous specialist insurance broker by a nice margin. I received good communications at all stages and timely notifications were given to me for documentation required from me and their due dates. Systems was smooth and easy to use and overall made my whole experience pleasant.

Would recommend to all modified car owners.

11 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wouldn't want their support in the event of a claim

If the attitude received while exiting a policy is anything to go by in the event of a claim, stay clear of Greenlight.

In more detail - I'm a customer of about 4 years with two active policies in place for some of that time. I wanted to cancel one pre-paid policy so that I could use those no claims on another vehicle. In the event of a policy cancellation the broker reserves the right to retain their 17.5% of commission, which massively reduces the amount returned but that's the contract you enter with a 'speciality' insurer. I wont begin to mention the insulting renewal offers..

I wanted to root for individual brokerages but not with this behaviour. I can only assume the bosses aren't treating staff as well as before.

30 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best modified insurer

Great service.
Always a comparative price and super helpful when contacting them!
Communication top tier thank you everyone.

27 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Blacklisted for not accepting their more expensive quote

Tried to get a quote from Greenlight about 5/6 years ago for a modified car, and the quote they gave me was a fair chunk more expensive than a competitor so I don’t give them my business. I’ve been blacklisted ever since, and every time I’ve asked them for a quote since they won’t quote me. Their prerogative, but would urge others to be wary of using them since you clearly only get one chance with them.

24 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not good

Filled a web form, selected the 'modification' from the dropdown as remap or something along the lines. Which loaded a page telling me to call them. I missed an initial call but got back to them and had a guy answer who wasn't shy about showing his frustration at my bad phone connection. Poor quality service. Eventually told me that they couldn't insure a simple remap because it isn't a significant enough mod. Fair enough if its made clear on the website, but I couldn't see it. Especially on filling the form out initially. Glad it led me to the one starts as I appear to have swerved this one.

3 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Very impressed with my qoute from greenlight. All mods declared and forged engine included. Very happy with them. £200 less than last insurer. Well recommended for your pride and joy especially if it's modified. Thanks to the team at greenlight

6 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend green light

Highly recommend green light if you have a modified car I’m surprised with what they cover you for I’m well happy Adam explained the whole process I’m over the moon with my insurance policy can’t thank them enough

21 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have been a customer of Greenlight…

I have been a customer of Greenlight Insurance since 2022, and I have 2 cars insured with them. The price has been a lot cheaper than anywhere else I have tried for a modified vehicle and my personal details such as my age. The company is very attentive and they are quick with responses, you can speak to someone on the phone with short wait times rather than a robot like most companies use now. 10/10

1 de febrero de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

I just received my insurance renewal…

I just received my insurance renewal and it's increased by 22%!
For what reason? I drove it less than a thousand miles last year! I'm 58 and as a very safe driver, insurance bills should go DOWN as there is very little risk for a proven driver!

I used to praise Green Light on social media- especially to new TVR owners, but I need to change my tune and notify owners on Pistonheads as well as Facebook to avoid.

I cannot support Greenlight any further. This is not how you treat valued customers.

26 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Customer Service and Prices

I spoke to several modified car insurance companies today and Will at Greenlight was by far the most pleasant to speak to. Always go above and beyond to get the best prices and great customer service.

7 de diciembre de 2023
Opinión espontánea

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