Excellent shop that sells wonderful items that are different from usual high street shops. Well worth a visit to their shop or they have a great selection of their products online. Everything came bea... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Excellent shop that sells wonderful items that are different from usual high street shops. Well worth a visit to their shop or they have a great selection of their products online. Everything came bea... Ver más
La empresa ha respondido
Really helpful company with great customer service. I had a query late one evening and sent them an email - they responded straight away (even though it was 7 pm and, being Christmas, must be one of... Ver más
La empresa ha respondido
Excellent service and product. I ordered two gulp water bottles for the gym, ordering online was hassle free, with a easy payment method, the delivery was speedy, and the items came well packed wit... Ver más
La empresa ha respondido
Huge selection and reasonably priced. Orders are always posted promptly and packaged safely and so prettily- I always feel like I’m receiving a gift, even if I have bought it my self. Now if I’m l... Ver más
La empresa ha respondido
The Story of Green Pheasant Gifts and Home Interiors My name is Jade Barson and I’m the owner and founder of Green Pheasant Gifts and Home Interiors in Preston, Lancashire. In 2020 I made a huge decision to leave my role as a paramedic after 15 years to open my own business. I was looking for more creativity and a better work life balance, so I turned my passion for gifts and interiors into my work by opening a brand-new independent business unlike any other in Preston. I could not have chosen a worse time! I opened Green Pheasant Gifts in March 2020 in Winckley Street, two weeks before Covid and Lockdown! So not off to a great start but every disappointment there is an opportunity. Covid allowed me to concentrate on my e-commerce website which has allowed me to keep up with the depressed economic climate. I chose the Winckley Square Quarter because it brings a touch of the country to the city, which is exactly what I wanted to achieve in Green Pheasant Gifts. I am pleased to be in a conservation area, having the beautiful Winckley Square Gardens, Miller and Avenham parks on our doorstep is such an asset in the centre of the city. Both Harvey, my black Labrador, and I love to stretch our legs on five minute walks during the day. I love to shop locally where possible and realised there must be lots of people like me who were looking for something a little different from the usual high street retailers. The style I love for my own home and accessories is rural chic and of course this has influenced my product selection, I hope you will love them as much as I do. Where possible, I work with local suppliers to provide a truly unique shopping experience. Green Pheasant Gifts is now nearly 4 years old and is becoming a destination for shoppers searching for thoughtful and stylish homeware and presents. If you not able to visit the shop, my aim is to offer the same level of personal service to my online customers. I would love to help you select your items or perhaps put a gift pack together – just get in touch and we can bring a smile to someone’s face. I look forward to welcoming you as a Green Pheasant Gifts customer, either online or in person, very soon. You can view a map of our location on our Contact page. If you find yourself in the area, please come in and have a look around. 6 Winckley Street, Preston Lancashire PR1 2AA
6 Winckley Street , PR1 2AA, Preston, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Respuesta de greenpheasantgifts.co.uk
The ordering process is clear and straightforward. My item arrived in the time scale given and wrapped appropriately so item wasn't broken in transit. The items this company sell are lovely.

Respuesta de greenpheasantgifts.co.uk
Delivery was on time and easy to use website

Respuesta de greenpheasantgifts.co.uk

Respuesta de greenpheasantgifts.co.uk
Great service. Very happy with the product.
Will shop here again!
Thank you

Respuesta de greenpheasantgifts.co.uk
Excellent small business! I have ordered from here a couple of times and had no issues! Lovely store owner and amazing customer service! As an added bonus, parcels arrive nicely wrapped ☺️

Respuesta de greenpheasantgifts.co.uk
Lovely little shop and I love that I can order online and then collect in store.

Respuesta de greenpheasantgifts.co.uk
What a lovely place, initially nipping in due to a daughter who loves jellycat stuffed toys. While she was gushing over the range and size of the toys, they are not cheap :-). We managed to find a lovely gift for their mum. The staff are lovely, friendly and attentive. We will be back !!!

Respuesta de greenpheasantgifts.co.uk

Respuesta de greenpheasantgifts.co.uk
Very odd delivery policy on their website. Their delivery policy on their website states if a parcel is lost or damaged upon delivery, it is not their responsibility. They note their customers have to contact the courier and deal with it themselves. This is incorrect, in line with the consumer rights act, it is the responsibility of the retailer to rectify any issues with the courier, lost or damaged parcels. The retailer chooses which courier they use to deliver their parcels so anything to do with the courier is their responsibility.
I was met with a rude response from the company when I brought the issue up and they’ve blocked me on social media 😂
Please be aware before buying online.
Update from response - I’m definitely reviewing your company. Please see your notes under your ‘delivery policy’ on your website. This policy isn’t in line with any consumer law. Which? Have a helpful, easy to understand guide titled ‘How to complain if you receive damaged goods in the post’ that may help you understand the consumer rights act.

Respuesta de greenpheasantgifts.co.uk

Respuesta de greenpheasantgifts.co.uk
Charging more than RRP for jellycats. Easter bunny egg, because they are so popular, they increased the price by £2!!

Respuesta de greenpheasantgifts.co.uk

Respuesta de greenpheasantgifts.co.uk

Respuesta de greenpheasantgifts.co.uk

Respuesta de greenpheasantgifts.co.uk
Excellent service when ordering online and when I called to ask if I’d get my gift on time. Prompt delivery and great packaging. Thank you

Respuesta de greenpheasantgifts.co.uk

Respuesta de greenpheasantgifts.co.uk
Arrived on time and quick delivery, very happy with my purchase

Respuesta de greenpheasantgifts.co.uk
Absolutely fantastic small business. I was desperate to get my bunny mad daughter a new release Jellycat Lavender Smudge Bunny, and I KNEW they would fly off the shelves. I messaged their instagram page and got a response the same day with when they estimated stock to arrive and was advised how to get an email to inform me when they did. I signed up, and low and behold got the email earlier than the expected delivery date. I ordered online, it was an easy website to follow. Fair pricing even on postage. The bunny arrived beautifully packaged and in a perfect box to protect it during shipping. It arrived in very good time and I am just thrilled with my experience from start to finish. Thank you so much Green Pheasant Gifts, I will be back for more Jellycats! Xxx

Respuesta de greenpheasantgifts.co.uk
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.