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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I was happy with the original install that Green Pulse Energy conducted but dealing with a maintenance issue has been very painful. They have missed two appointments to come and complete some maintena... Ver más

Valorada con 5 estrellas sobre 5

VERY PROFESSIONAL & HIGHLY RECOMMENDED From start to finish this was a very pleasant journey. Nine panels installed on the roof. Solis Inverter 2 x 5KW batteries located neatly in the garage... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Problem with Solar Installation 9 years old. Generation erratic after heavy rain. Problem diagnosed with water ingress to connectors on the roof. Problem was expertly fixed by Daryl who also replaced... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a solar installation back in 2023, were very pleased with the whole process. We have just had a new router and were having issues connecting with our Solis inverter. After many hours of trying w... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipos de generación de energía solar

Escrito por la empresa

Green Pulse Energy for all your Solar Energy Panel Requirements Green Pulse Energy Ltd are a professional, friendly and customer orientated renewable energy company providing quality services from Domestic or Commercial installation of solar PV, Car EV and/or other types of renewable energy systems through to total Off Grid systems. Based in Colchester and working around Essex, Suffolk & Norfolk; Green Pulse Energy is the culmination of experts in the construction and maintenance within the renewable energy industry. Green Pulse Energy provides a multitude of services for customers. These services include maintenance (Commercial and Domestic), Panel cleans, Bird Protection, energy assessments, installation of Solar PV and Electric Car (EV) Charge points, Inverter Error codes, Inverter Repairs, Inverter replacement. Essentially all of the products provided by Green Pulse Energy will save you money on your energy bills and reduce your carbon footprint. The team at Green Pulse Energy have an abundance of knowledge and hands on experience and because Green Pulse Energy is not a division of a wider company the team have the time to dedicate to customers. Whether you're looking at installing and maintaining the standard Solar PV system or you simply want to find out more information on the world of renewable energy please don't hesitate to visit the Green Pulse Energy website. The site has lots of helpful information on the systems Green Pulse Energy fits, blogs to give you tips on renewable energy and even testimonials from previous satisfied customers. Alternatively please do not hesitate to contact a member of our team via email on info@greenpulseenergy.co.uk or telephone 01206 701801 where we look forward to being of assistance.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

189 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 33% de las opiniones negativas

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4,4

Todas las opiniones

(189)

19 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fault with dc

Great service my solar panels was not working phone green pulse and talked to them very friendly and helpful and they sent out a installer to have a look he was fantastic and he found the fault straight away and was fixed in minutes fantastic

18 de julio de 2025
Opinión espontánea
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Respuesta de Green Pulse Energy Ltd

Thank you for your lovely feedback! We're so pleased we could get your solar panels back up and running quickly. It's great to hear that our team was friendly, helpful, and efficient throughout. We really appreciate your kind words and are always here if you need us again!

Valorada con 5 estrellas sobre 5

Installation was done to the highest…

Installation was done to the highest standard and professional service from Paul.

30 de junio de 2025
Opinión espontánea
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Respuesta de Green Pulse Energy Ltd

Thank you for your kind feedback! We're glad to hear you were pleased with the high standard of installation and the professional service from Paul. We'll be sure to pass on your comments—he’ll be delighted. If you need anything in the future, we're always here to help!

Valorada con 5 estrellas sobre 5

Highly recommended

Greenpulse Energy recently installed solar panels at three of our rented properties.
The admin team could not have been easier to deal with or more helpful.
I met the installers on site and our tenants all noted how helpful, friendly and tidy they were.
I very much recommend the company

16 de junio de 2025
Opinión espontánea
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Respuesta de Green Pulse Energy Ltd

Thank you so much for your kind recommendation! We're thrilled to hear that the installation process went smoothly across all three properties and that both you and your tenants had such a positive experience. Our admin and installation teams take great pride in being helpful, friendly, and professional, so it's wonderful to see that reflected in your feedback. We really appreciate your support and look forward to working with you again in the future!

Valorada con 5 estrellas sobre 5

Paul was extremely helpful and sorted…

Paul was extremely helpful and sorted out my problem immediately.
He said he would send a You Tube link which he did right away.
He said he would call the following day to see how I got on which he did.
Well done Paul a credit to Green Pulse Energy

26 de junio de 2025
Opinión espontánea
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Respuesta de Green Pulse Energy Ltd

Thank you for your lovely feedback! We're so pleased to hear that Paul was able to assist you promptly and follow through on everything as promised. We'll be sure to pass on your kind words—he truly is a valued member of the Green Pulse Energy team. If there's anything else we can help with, please don’t hesitate to get in touch!

Valorada con 5 estrellas sobre 5

From the start of the process till the…

From the start of the process till the end, I cannot fault thus company at all. I made some adjustments to the system and they dealt with them in their stride. The job was completed on time.
I would thoroughly recommend this company.

29 de mayo de 2025
Opinión espontánea
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Respuesta de Green Pulse Energy Ltd

Thank you so much for your kind words and recommendation! We're delighted to hear that you had a positive experience from start to finish. It was a pleasure working with you, and we're glad we could accommodate your adjustments and complete the job on time. If you ever need anything in the future, we're just a call away!

Valorada con 5 estrellas sobre 5

Professional installation and very…

Professional installation and very knowledgeable electrician. Very happy customer!

31 de mayo de 2024
Opinión espontánea
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Respuesta de Green Pulse Energy Ltd

Hi Jenny,

Thank you for your kind words! We're so pleased to hear you're happy with the installation and the service from our electrician. If you ever need anything in the future, we're just a call away. Enjoy your system!

Valorada con 5 estrellas sobre 5

Great after care service

Great company - highly recommended. Four years ago, Green Pulse energy installed our solar panels and batteries. All went well. Great immediate after care service, eg they guided me through how to apply for MCS and the export tariff. Three years later, they patiently supported us over the phone when we thought there was a fault in the system, however it turned out it was a power supply issue in the local area. Thanks Erin. Any minor issue, they are there to guide you through it, such as today when I just needed to change the AA batteries in the solar iBoost sender. If you phoned up most companies on a Friday afternoon at 4:45pm you might not even get your call answered. Big shout out to Paul! Thank you.

9 de mayo de 2025
Opinión espontánea
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Respuesta de Green Pulse Energy Ltd

Thank you so much for taking the time to share your experience! It’s fantastic to hear that everything has continued running smoothly since your installation, and we’re especially glad our team has been able to support you over the years — whether it’s something big or small. We’ll make sure to pass your kind words on to Erin and Paul — they’ll be thrilled to hear your shout-outs! We truly appreciate your recommendation and continued trust in Green Pulse Energy.

Valorada con 5 estrellas sobre 5

Brilliant company, highly recommend

Brilliant company; beginning with full information of benefits, drawbacks, "packages", explanation of installation through to completed installation. The aftercare has been amazing and remains so 4 years on.
Recently helping and advising me how to optimise my benefits
If anyone is thinking about solar energy then I would highly recommend Green Pulse. I thank my lucky stars they were recommended to me by another satisfied customer.

29 de abril de 2025
Opinión espontánea
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Respuesta de Green Pulse Energy Ltd

Hi Dee,

Thank you so much for your thoughtful and generous review! We're absolutely delighted to hear that your experience with us — from the initial information to installation and ongoing support — has been so positive. It means a great deal to know that even after 4 years, you're still benefiting from our aftercare and advice. We're truly grateful for your recommendation, and it’s wonderful to hear how a referral led you to us. Wishing you continued success with your solar energy journey!

Valorada con 5 estrellas sobre 5

Really good

Really good, the installation went smoothly and so far so good. We had a slight problem when we changed internet suppliers and lost connection to the app. Paul helped me to reconnect and I must say he has the patience of a saint!
I really recommend them!

6 de mayo de 2025
Opinión espontánea
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Respuesta de Green Pulse Energy Ltd

Hi Luz,

Thank you so much for your kind words! We're thrilled to hear that the installation went smoothly and that everything is working well for you. We're especially glad Paul was able to help get you reconnected — we'll be sure to pass on your lovely compliment to him! If you ever need anything else, we're always here to help. Thanks again for recommending us!

Valorada con 5 estrellas sobre 5

Very good service

Very good service – fast, professional, and responsive. There were a few minor hiccups, but everything was sorted quickly and efficiently. The electrician even offered to complete the installation on Good Friday, which was much appreciated. Would definitely recommend.

18 de abril de 2025
Opinión espontánea
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Respuesta de Green Pulse Energy Ltd

Thank you for the fantastic review! We’re glad to hear you were happy with the service, and we really appreciate your understanding with the minor hiccups — we always aim to resolve things quickly and keep everything running smoothly. It’s great to know the team went the extra mile, even over the bank holiday. Thanks again for the recommendation!

Valorada con 5 estrellas sobre 5

Good liaison before during and after…

Good liaison before during and after installation!
Follow ups to make sure everything is working to expectations. Which it is our only regret is not putting in a storage battery.

22 de abril de 2025
Opinión espontánea
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Respuesta de Green Pulse Energy Ltd

Thank you for your lovely feedback! We're really pleased to hear that the communication throughout the installation process met your expectations and that everything is working well. A storage battery can definitely be a great addition — if you ever decide to explore that option in the future, we’d be more than happy to help.

Valorada con 5 estrellas sobre 5

Green Pulse Energy provided a positive…

Green Pulse Energy provided a positive experience with the installation of a Tesla EV charger. Jamie conducted a free survey to assess the feasibility of the installation. The pricing was reasonable, comparable to competitors, and involved a payment plan with half due upfront and the other half after the installation. Jonny, the installer, was friendly and patient, answering numerous questions. Overall I was happy with the service and I would consider using their services again.

18 de marzo de 2025
Opinión espontánea
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Respuesta de Green Pulse Energy Ltd

Thank you for taking the time to share your experience! We're thrilled to hear that Jamie and Jonny made the process smooth and informative for you. It's great to know you found our pricing fair and appreciated the flexibility of the payment plan. We’re always here to help, and we’d be delighted to work with you again in the future. Enjoy your Tesla charger!

Valorada con 5 estrellas sobre 5

Very helpful when I needed technical…

Very helpful when I needed technical support to reconnect a data logger after a broadband switch. Paul took the time to understand the issue and contacted the supplier multiple times to get a solution that worked and followed up with a courtesy call to make sure everything was connected.

20 de marzo de 2025
Opinión espontánea
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Respuesta de Green Pulse Energy Ltd

Thank you so much for your kind words! We're really glad to hear that Paul was able to help you get your data logger reconnected smoothly after the broadband switch. We know how important it is to have everything up and running without hassle, and it’s great to hear that the follow-up made a difference too. If you ever need anything else, we’re just a call away!

Valorada con 5 estrellas sobre 5

System upgraded

I had a SolarEdge system installed 2.5 years ago by GPE. After the inevitable setup tweaking issues were resolved, I had a system that effectively took me off grid for 10 months of the year and is still on track to pay for itself 5 years after install with 50% of power generated exported to the grid.
I recently decided to upgrade the system by adding a second 10KWH battery and an auto switch to run circuits in the event of a power cut.
Paul very quickly came to the property, and we agreed his quote. Just a couple of weeks later it was installed.
Did it go 100% smoothly, No, but Paul was always on the case, keeping me in the loop and pushing SolarEdge to make the minor admin adjustments so I ended up with a system that operated how I wanted it. A marvellous job done by Paul and Jonathon the installer has left me with a system that works very effectively and I highly recommend GPE.

28 de febrero de 2025
Opinión espontánea
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Respuesta de Green Pulse Energy Ltd

Hi Steve,

Thank you for your feedback! We're glad your SolarEdge system has been a success and that Paul and Jonathan provided great service during your recent upgrade. We appreciate your recommendation and are happy to know your system is working effectively. If you need anything in the future, we're here to help. Thanks again for choosing us!

Valorada con 2 estrellas sobre 5

Warning - check your contract.

The actual work undertaken by Green Pulse has been perfectly acceptable.
However, failing to include a bird proofing mesh in the original contract is not.
I had pigeons nesting under the panels for a year and finally the frustration of cleaning up every day prompted me to look into what to do about it.
I was informed that birds can damage the installation and that I should definitely correct the situation.
A quote for this included a price of £600 for the mesh and £600 for the installation.
It was an expensive mistake for not including it in the original works.
In conclusion I feel that I was taken advantage of, both for the price of the mesh (£600 for 25m x 0.3m of mesh) and for Green Pulse taking no responsibility for their lack of putting bird proofing in my original contract.
Warning. Don't assume that your best interests are being looked after by Green Pulse Energy.
After receiving a response to this review I can now add that my expectation in my original contract was that bird proofing would be included. GPE did not discuss a removal or omission of bird proofing from that contract. If it so important, why was it not brought to my attention at the time.
I spoke to the contractor at the time of installation. I was waived away with excuses about it not being feasible, and wasn't in his directives. Clearly, I was being fobbed off as GPE was happy to undertake the task with another new contract.
So, my original critical review still stands, and I still feel let down by the company.
Therefore I will now reduce my 3* to a 2*.

6 de marzo de 2025
Opinión espontánea
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Respuesta de Green Pulse Energy Ltd

Hi Manuel,

We want to clarify that bird-proofing was not included in your original contract, as discussed with Paul. After receiving the quote for bird-proofing, you indicated that you were happy to proceed with the additional service. Bird-proofing is something we always recommend due to the potential issues caused by birds nesting.

If there were any concerns regarding the exclusion of bird-proofing in the original proposal, we would have been happy to accommodate your request at the time. Your surveyor would have been more than willing to assist you with this.

We are sorry for the inconvenience this has caused you.

Valorada con 5 estrellas sobre 5

Green Pulse Energy are GREAT!

I had my solar panels installed 2 years ago, shortly after they were installed there was a problem so I contacted Green Pulse whilst walking my woofs upon returning to the house a Green Pulse van was outside! What an Amazing response. This year I was contacted by Paul as a follow up, I explained I had changed my broadband and was having issues logging onto to SolisCloud. Immediately, he suggested he would come over to my house and help resolve the issue, which he did. I then decided to have some batteries installed a few days after installation Paul was again checking everything was working okay. I had a few questions which he happily answered. I have been extremely impressed with Paul and with the overall work ethic of this company.

7 de febrero de 2025
Opinión espontánea
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Respuesta de Green Pulse Energy Ltd

Hi Colen,

Thank you for your wonderful feedback! We’re thrilled to hear that Paul has been so helpful and responsive to your needs, from resolving your SolisCloud issue to assisting with the battery installation.

Your satisfaction is our priority, and we’re grateful for your continued trust in us. If you ever need further assistance, please don’t hesitate to reach out!

Valorada con 5 estrellas sobre 5

Great follow up customer service today

Great follow up customer service today. We changed our broadband provider to full fibre which required resetting the wifi n
and dongle on the Give Energy system. Helpful conversations with Paul put me on track and I got the system reset using the Givinstaller app. Paul kindly followed up with a remote monitoring review of the system which was very helpful.
Thanks for going the extra distance!

4 de marzo de 2025
Opinión espontánea
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Respuesta de Green Pulse Energy Ltd

Hi Nigel,

Thank you for the great feedback! We're glad Paul was able to guide you through the reset after your broadband change and that the Givinstaller app worked well. Paul always goes the extra mile, and we're happy the remote monitoring review helped. If you need anything else, we're here to assist! 😊

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service! Had a tweak to my solar system with a change of invertor and switch install encase of power outage. Paul Mason has been fabulous! His dedication to his clients is second to none and his taught me quite a lot over the last couple of weeks! Thank you Paul x

28 de febrero de 2025
Opinión espontánea
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Respuesta de Green Pulse Energy Ltd

Hi Kellie,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our service. Paul is truly dedicated to ensuring our clients get the best possible support, and we're glad he was able to assist you with your solar system upgrade. If you have any more questions in the future, don't hesitate to reach out. We're always here to help! Thanks again for choosing us! 😊

Valorada con 5 estrellas sobre 5

Excellent Customer Service

I had an issue with my battery two years after it had been installed. I spoke to Paul Mason who was extremely helpful in liaising with GivEnergy. Paul was very professional and continued to monitor my systems performance for a few days to make sure everything is running as it should. I would certainly recommend Green Pulse Energy for any installation and the aftercare (which customers don't always get), is very much there to assist and fix any issue you may have putting the customer's mind at rest.

21 de febrero de 2025
Opinión espontánea
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Respuesta de Green Pulse Energy Ltd

Hi Mark,

Thank you for your feedback! We're glad Paul was able to assist and ensure your system is running smoothly. At Green Pulse Energy, we’re committed to providing great service and aftercare. We appreciate your recommendation and are always here if you need further assistance!

Valorada con 5 estrellas sobre 5

My PV installation

In January 2023 I became locked into a 2 year contract with EDF at 72.2 pence per unit, and was quoted over £100,000 fine should I want to leave early. My only alternative was to invest in Solar Panels to reduce my monthly EDF bill, the system was installed in September 2023 during a good spell of weather, all the Green Pulse Staff were very helpful.
Forward to 11.2.2025 I received a call from Paul Mason that an alarm had been noted regarding my batteries, following a period of dull weather.
It was the first time I had had contact with Paul.
The following afternoon Paul took the time and trouble to talk me through how to resolve the issue. I felt guilty because I am so useless when it comes to technology. I am very grateful to the time and patience Paul showed me.
Graham Lewis

12 de febrero de 2025
Opinión espontánea
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Respuesta de Green Pulse Energy Ltd

Hi Graham,

Thank you for sharing your experience. We're glad Paul and the team were able to assist you with the installation and battery issue. We'll pass on your kind words to Paul.

If you need any further help, feel free to reach out.

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