Gro Club Opiniones 

Issue was taken care with in 2 to 3 days..happened very swiftly, no followups nor calls, work done with in the given timeliness...hope this will be continued..giving 5 star, Thanks, Grow club...

Mechanic response so good. But gro club not responded my response via whatsapp.

Awesome service on time

It was very good. He was very friendly in completing the service

I bought a cycle for my 10 years old son, within 3 weeks pandel came out, after raising a complain the came and replaced the pandel after 3 days.
If such services will continue then it's a best option to buy from Gro Club.

The product is awesome, The 5 stars are for product only.
Requesting you to improve customer interaction centre more professional as i wish this start-up should grow exponentially.
Please keep it up and once again high five for product

Very good service

Had the best experience with everything from the purchase of the actual product to their service.

Great products & outstanding after sales experience.

Really good products. Bought a Bicycle and a stroller. Good quality and durable. Been using the product for over 2 years now.

Love the idea of not having to wonder what to do with the old cycles. We have already upgraded once after 1 year of using our first cycle.
The ease of exchange and cycle services was very seamless. Our kid loves his cycle.

Gave us a cycle with extremely hard brakes. Brakes too hard for a 6 year old to press. Told them about the issue EIGHT DAYS ago. No help or assistance yet. I regret having anything to do with GroClub now. Wish I'd just gone and bought my son another cycle. He got hurt because he couldn't brake in time. No calls yet. Just bot messages. Pathetic for a supposedly homegrown Bangalore-based company.

Products looked great on website.
But pre sales service is sub par . Contacted customer care for info on a baby stroller which was redirected to a bot chat on WhatsApp with no real solution for days . Replies from their official support mail are still pending after 48hours .The customer service agent on call has no real information on product ..website hangs too. Customer service and website development has been highly neglected creating more trust issues when you promise a future benefit programme.

Gro Club's after-sales service is very bad.

Their customer helpline number doesn't connect you to customer support agent easily. The agents would give false words that the bicycle would get repaired by tomorrow and keep delaying daily. They initially say that it would take 5-7 working days for the service.

It's their worthless words of "18-month warranty". But the customer would have to suffer for the service and keep contacting them daily and they would still keep delaying by saying it would get it done today, tomorrow.