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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

at 69 I prefer these products for shoulder pain over narcotic medications. The quality here is excellent but what has me coming back here every time I need to order is because their customer service... Ver más

Valorada con 5 estrellas sobre 5

I purchased 2 1 gram AIO vapes & I'll be back , this stuff put me in the couch , & it hits HARD. If yr sitting on the fence , jump on down & give em a order, you will be pleasantly surprised. I got an... Ver más

Valorada con 1 estrellas sobre 5

Okay, so it seems obvious enough that if you didn't subscribe you're not going to get the best of what they've got to offer! I've been waiting for over a month for a particular strain that never shows... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Well I purchased Panama Red 🇵🇦 it was really nice cure, Bud structure, but the weight was off reach out to Grooby they reach back out easy peezy fixed the problem 👍 😀 will definitely be back oh... Ver más


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

56 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 37% de las opiniones negativas

Suele responder en menos de 1 semana

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Waste of money

Shipment arrived late. I’ve tried several pre rolls but they are weak and the weed looked like it was a grayish charred substance. Contacted Grooby for help, no response. Finally I got an email saying they were refunding my money but waited. Been a month….crickets.

5 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Well I purchased Panama Red 🇵🇦 it was…

Well I purchased Panama Red 🇵🇦 it was really nice cure, Bud structure, but the weight was off reach out to Grooby they reach back out easy peezy fixed the problem 👍 😀 will definitely be back oh also the acapulco gold 🔥 👍
Thank you Grooby for your help

1 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

They are legit with great customer service.

I have been in and around the biz for many years...well educated in the field...the customer service and response time was awesome....then the product arrived...well packaged ....and of exceptional quality...better than I get at my medical dispensary.

29 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Stellar Customer Service Great Cannabis

There products are great. Legit company with absolute stellar customer service. I have ordered twice with them. Second order USPS messed up my delivery I contacted there customer service and they reached out to me within an hour or so stayed with me through all the ordeal and reshipped my order. This went on over a day as USPS messed up. Not Grooby’s fault. There Alcapulco Gold is great thier Panama Red is great. I am customer of this company for life. I turned my brother onto them as well. Thank you to the team at Grooby!

19 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

1st Class Customer Service

These guys are so good that I had a package to get lost in shipment. It was somehow status Ing in transit for a couple of weeks and after contacting Grooby they immediately fixed it and decided to just send me another package that is first class customer service. I could’ve gone into the US Postal Service and fill out forms and be asking questions and Grooby just took care of it. This was my second order the first one came without a problem. I look forward to the shipment as far as the product is concerned it is spot on and brought me back to my days in college in the 1970s. This is the real deal.

13 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Haven't received order

Haven't received order. Says it's delivered yesterday.

13 de diciembre de 2025
Opinión espontánea
Logotipo de Groobyshop

Respuesta de Groobyshop

Thank you for taking the time to share your feedback, I understand how frustrating it is when an order takes longer than expected, and I’m sorry for the concern this has caused.

I’ve checked our records and can see that you emailed us yesterday at 11:13, and my colleague replied at 11:24. If you haven’t seen that response, it may have landed in your junk or spam folder.

Your order is still in transit with USPS. They are currently advising that severe winter weather across several regions is causing delivery delays, which unfortunately has impacted your shipment as well. While it is taking longer than it should, it has not been lost and is still moving through the network. You can continue to monitor its progress using the tracking link we sent you.

If your order has not arrived by the end of the week, please reach out to us directly at our support email and we will make sure this is resolved for you. Thank you for your patience, we truly appreciate it.

Valorada con 5 estrellas sobre 5

Great product

Great product, it works really well for .3% THC Hemp flower. Not sure how it works but their prerolls put me on the moon.

9 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

As always

As always, I'm very satisfied. When I first purchased, I was skeptical. Grooby has earned my loyalty and trust.We had a delivery issue. They made it right immediately. Great product. Superior customer service. Loyal customer.

1 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product and price

Great product and price. I appreciate the glass container and prefer it over a plastic one. Support is also easy to contact and responds in a timely manner.

9 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Their products are great

Their products are great, and the customer service is even better! I will be ordering again very soon! Acapulco Gold is my go to favorite but all of them are consistently good!

5 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I'm very impressed with the Acapulco…

I'm very impressed with the Acapulco Gold
Took a step back in time 60s and Early 70s!
Taste I give it a 10⭐
Aroma 10⭐
Speed of shipment another 10🌟
looking forward too trying Panama Red next time. Thank you Groobyshop

22 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

My first order

First, I am a product of the 60's and I am so excited to find this site! Ordering was easy except for deciding which to choose. I was very satisfied with the quickness my order was shipped and received. I will for sure be ordering again.

20 de octubre de 2025
Opinión espontánea

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