Great company. Lovely selection of plants. Mine came quickly, was securely packed and arrived safely. The plant was healthy and happy and was warmly received as a present. I have already recommended... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Absolutely wonderful Grow Urban jaunt, as always. The girls and guys are always super knowledgeable, helpful and friendly. Pure tasty coffee too. This was our first visit to the Stockbridge shop after... Ver más
La empresa ha respondido
Wonderful plants! The lavender arrived healthy, strong, and very well established with excellent roots. They were extremely well packed, so everything arrived in perfect condition. Fantastic value for... Ver más
La empresa ha respondido
I ordered ahead and collected at the store - first time visiting and the Grove St location was absolutely stunning. My plants are brilliant and couldn’t help picking up a couple more during my visit.... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
grow urban. is an independent UK plant and lifestyle retailer, offering carefully selected houseplants, pots, plant care, gardening tools and gifts. Founded in 2019, we’re passionate about helping people bring more greenery into their homes and make plant care feel simple. Our knowledgeable team is always on hand with friendly, practical advice, whether you’re choosing your first houseplant or adding to a growing collection. Shop online for delivery across the UK, or visit our four-room garden store and coffee shop in Edinburgh’s New Town. Wherever you shop with us, you’ll find distinctive products, quality plants and genuinely helpful service.
Información de contacto
8b St Vincent Street, EH3 6SH, Edinburgh, Reino Unido
- 01315578884
- hello@growurban.uk
- growurban.uk
4,9
Excelente
171 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de grow urban.
Hi Nora! Thank you for your 5 star rating of grow urban and choosing to shop small with us.
Respuesta de grow urban.
Thank you for your 5 star rating of grow urban, Nicholas! We are so glad to hear you are a fan of our plants, coffee and our Plant Gurus. Have a lovely day!
Grow Urban is a fabulous business
Grow Urban is a fabulous business. I have only used them online but the customer service is exceptional. All very professional and helpful. I would recommend them without a doubt!
30 de octubre de 2023
Excellent protection for transport and healthy plants
I ordered 3 succulents and an anthurium Royal Zizou; as usual they were very well protected by corrugated cardboard cylinders and wrapped in clingfilm to prevent soil from getting loose, so they all arrived in excellent condition and so far are doing well. They are all healthy plants.
30 de octubre de 2023
Fabulous second order
Fabulous second order. Very well packed and the plants are lovely. Excellent customer service from the team at grow urban. Thank you!
27 de octubre de 2023
Respuesta de grow urban.
Hi Julie! Thank you so much for your 5 star rating and for continuing to shop with us. We're so pleased to hear you continue to be impressed with our customer service, packaging and plants!
Excellent service
The plant is as described and in very good condition. It arrived quickly on time and in recyclable packaging. Nearly four weeks later it is looking very fine. I've called it 'Ralph'.
2 de octubre de 2023
Respuesta de grow urban.
Hi Stephen, What a lovely review! I hope Ralph settles in well and thrives in its new home! Look forward to receiving future orders from you.
I bought a gift for my brothers new…
I bought a gift for my brothers new house and it was delivered very promptly! It's also a beautiful product at a very reasonable price! I would definitely recommend and will definitely be using grow urban again!
27 de septiembre de 2023
Respuesta de grow urban.
Hi Laurel! Thank you so much for your 5 star rating of grow urban! We're so pleased to hear you were impressed with the quality and delivery of your gift. Thanks again for choosing to shop small with us!
Perfect online plant buying experience
Really fast delivery and packed to perfection, plants arrived in excellent condition.
25 de septiembre de 2023
Respuesta de grow urban.
Thank you so much for leaving us a 5 star rating. We are very pleased that you are happy with your delivery and hope you enjoy your new plants. With best wishes from all at grow urban :)
Love my black pomegranate handwash
3 de septiembre de 2023
Respuesta de grow urban.
Thank you very much for leaving us a 5 star review - we are delighted that you like our Black Pomegranate handwash (we also think it's lovely!). Thanks for your order and support and we hope to deliver to you again soon. With best wishes from all at grow urban.
Beautiful, healthy plant, super speedy delivery!
Beautiful, healthy plant very much appreciated by my mother for her birthday. And such amazing rapidity and efficiency of delivery too! Many thanks.
3 de septiembre de 2023
Respuesta de grow urban.
Thank you so very much for ordering from us and for your kind review. We are very pleased indeed that you were happy with our service. Best wishes from all at grow urban.
Respuesta de grow urban.
:) Wonderful. Thank you so much for leaving us a 5 star rating. We are very pleased indeed that you are happy with the plant. We hope to deliver to you again soon. Best wishes and thank you again!
serious, punctual, great product
a big surprise, I ordered it from Spain for my daughter in London and it really exceeded my expectations
3 de septiembre de 2023
Respuesta de grow urban.
Wonderful! Thank you very much indeed for ordering from us and for taking the time to leave us a 5 star review. We are very happy and thankful.
Plant was stunning
Plant was stunning!
Delivery fast and safe. Definitely coming back again to this shop.
28 de agosto de 2023
Respuesta de grow urban.
Thank you so very much for leaving us a 5 star review - we are very pleased indeed that you had a great shopping experience with us and we hope to deliver to you again soon. With best wishes from all at grow urban.
I'm really happy with my order!
The plants I got were packed well and arrived in great shape. What truly impressed me, however, was the remarkable speed of delivery – my plants arrived promptly, a significant advantage for impatient plant enthusiasts like myself!
One thing I have to highlight is their amazing customer service. They always go out of their way to help and sort out any issues super quickly. I had a small problem with one of my orders, and their customer service team fixed it in just a few minutes. They're really dedicated and efficient. I totally recommend them without a doubt!
8 de agosto de 2023
Opinión espontánea
Respuesta de grow urban.
Thank you so much for taking the time to leave such a lovely review Olga! We're so pleased to hear you were impressed by our plants, delivery and customer service. Thank you for choosing to shop small at grow urban!
Fantastic shopping experience
Fantastic shopping experience, really quick and efficient response times. The plants are lovely and very healthy, highly recommend.
31 de julio de 2023
Respuesta de grow urban.
Thank you Maureen for your lovely 5 star review. We are very pleased that you like what we do and we hope to deliver more plants to you again soon :) Best wishes from all the Plant Gurus at grow urban.
Respuesta de grow urban.
Thank you so much for your 5 star rating! We are delighted that you were happy with your experience shopping with us and hope that you enjoy your new plants. With our best wishes, grow urban.
Fantastic plants wrapped well and quick…
Fantastic plants wrapped well and quick delivery thank you
31 de julio de 2023
Respuesta de grow urban.
Thank you for your 5 star rating and kind words about grow urban! We're so pleased to hear you are happy with your order and the quick delivery. Have a lovely day!
Lovely plant.
My plant came quickly and in good condition, been waiting over a week for a plant from Amazon still not arrived probably be dead when it comes, won't be buying from them again but now I've discovered grow urban will be buying from you again.
30 de julio de 2023
Respuesta de grow urban.
Thank you for your 5 star rating and for choosing to shop with us! We are so pleased to hear you are happy with your plant and the quick delivery.
Lovely plant and service
Lovely plant, delivered when it was promised, really good communication with me when I needed to change a detail. Definitely recommend.
24 de julio de 2023
Respuesta de grow urban.
Thank you so very much for your kind 5 star review of grow urban. We are so appreciative of your order and also the time taken to review us. We are pleased that you were happy with the communication and hope you enjoy your lovely new plant. Very best wishes from all at grow urban.
So impressed.
So impressed.
Web site easy to navigate and i found it very informative.
My plants arrived within couple of working days, securely packed. On unpacking not one bent leaf to be seen.
Plants really healthy.
Will definitely be ordering again from Grow Urban
25 de julio de 2023
Opinión espontánea
Respuesta de grow urban.
Thank you so very much for leaving us such a lovely, positive review. We're delighted and very thankful for your custom. We hope to deliver more plants to you again soon. With best wishes from all of us at grow urban.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.