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Información sobre la empresa

  1. Tienda de bordados
  2. Servicio de corte por láser
  3. Proveedor de equipamiento láser
  4. Proveedor de hilos

Escrito por la empresa

GS UK Ltd have been providers of embroidery machines & consumables for over 30 years. We are the UK distributor of Gunold embroidery supplies and authorised dealers for Brother Sewing. We also supply BRM Flatbed Laser Cutters and the Summa range of L Series Laser Cutters.


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

17 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

Still waiting !

9 days in and still wait for my goods which were dispatched 3 days ago. The "track my order" facility need not be there as it doesn't function. No phone number available, so cannot ring them. Would I buy again from this company? Not a cat in hell's chance !

3 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid

As per the other recent reviews, payment made 6 September, only to find company in liquidation. They should not be still taking order and yet they are. Avoid at all costs.

19 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I placed an order on 10 September only…

I placed an order on 10 September only to find out today from one of their neighbours that they have gone into administration - over 2 weeks ago.
Website is still live and they are still taking payments but not fulfilling orders.

10 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

DON'T BUY ANYTHING FROM GS UK Ltd

DON'T BUY ANYTHING FROM GS UK Ltd, They have gone in to Administration, they went in to Administration last week, They are advertising "Technical delivery issues" this in not true. they will not answer the phones, or e mails. I ordered this Monday, I went to there place of business, no one is there, I'll get my money back through the credit card company.

13 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you GS UK!

Our company have been using GS UK for almost 2 decades now and we cannot recommend them enough!

During that time we've purchased multiple embroidery machines from them, any accessories, software and any related consumables. The quality of the products and delivery times have always been excellent.

All necessary maintenance carried out by them have always been swift, professional and with no hidden-cost surprises.

They have always been more than welcome to help with any hardware or software issues and their pricing and stock availability have always very competitive.

Definitely a friendly, passionate and 'above and beyond' company with that 'personal touch' that's becoming all too rare these days. Thank you GSUK for helping our business to run so smoothly for all these years!

Massive thank you to Annette who answered every one of my 716 questions and made the extra effort to ensure we had the perfect machine for our niche business and even had a special bracket ordered in for us.

17 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

**Google Review

**Google Review: Disappointing Experience**

I had an extremely disappointing experience with this company. Despite numerous attempts to contact them via email, I received no response whatsoever, indicating a lack of regard for customer service.

Furthermore, I encountered significant difficulties in initiating a return process. I was not provided with a return address or a merchandise code, leaving me unable to resolve the issue promptly.

To exacerbate matters, I was informed by PayPal that I could not file a claim for a refund, leaving me feeling stranded and unsupported as a customer.

The most concerning aspect was the vast difference between the color of the item I received and what was advertised on the website. This inconsistency severely undermines the credibility of their product listings.

While the monetary value of my purchase may have been modest, the service provided was shockingly poor. I strongly advise others to avoid this company.

13 de diciembre de 2023
Opinión espontánea
Logotipo de GS UK Ltd

Respuesta de GS UK Ltd

Hi Miss Trendy, we are very sad to hear that you had a disappointing experience when using GS UK. Please could you let us know the goods/products you were dis-satisfied with so that we can look into this matter further for you? Please could you email the details of what you bought along with the order number to Sales@gs-uk.com so that we can investigate.

Valorada con 5 estrellas sobre 5

I recently had the pleasure of engaging…

I recently had the pleasure of engaging with GS-UK Direct, and I must say, my experience far exceeded my expectations. From start to finish, the team at GS-UK Direct demonstrated an unparalleled level of professionalism, dedication, and customer-centric approach that truly set them apart.

From the moment I reached out to them with my inquiries, I was met with prompt and friendly responses. Their team went above and beyond to ensure that all my questions were addressed thoroughly, providing clear and concise information every step of the way.

What truly impressed me was their willingness to go the extra mile to meet my needs. Not only did they provide the services I initially approached them for, but they also offered valuable insights and suggestions that added immense value to my project.

Furthermore, the quality of their products and services is simply outstanding. From the initial consultation to the final deliverables, GS-UK Direct maintained the highest standards of quality.

1 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Technical Support

GSUK Ltd technical support team have been great in the past few days, we've been customers of theirs for over 20 years and they're still there to offer professional support when we run into issues. Extremely helpful

12 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gold standard quality and efficiency.

Amazing embroidery produced by Caroline, so professional and accurate. I've had so many compliments and questions about who produced it. Will definitely be using again in the future, thankyou !!

7 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful , efficient & friendly

Gs uk helped us very much in our early days as a start up company , they have supplied the correct equipment and machinery for our business needs . We have found the field and office staff extremely helpful , hopefully they will be helping us to expand further in the coming years , great machinery & consumables ..

20 de diciembre de 2023
Opinión espontánea
Logotipo de GS UK Ltd

Respuesta de GS UK Ltd

Thanks for the review, great working with you!

Valorada con 5 estrellas sobre 5

Fantastic customer service

Brought my first embroidery machine from them. Great customer service from the first contact to present day. Very helpful with any queries. Engineers are efficient and helpful. Supplies of embroidery threads and equipment always arrive promptly. Special mention to Annette who has gone above and beyond. Highly recommend this company.

23 de octubre de 2023
Opinión espontánea
Logotipo de GS UK Ltd

Respuesta de GS UK Ltd

Thanks!

Valorada con 5 estrellas sobre 5

Sales team were excellent!

Sales team were excellent!! Andrew got my order out swiftly and will definitely use for all my embroidery needs.

15 de diciembre de 2023
Opinión espontánea
Logotipo de GS UK Ltd

Respuesta de GS UK Ltd

Excellent! Thanks Jill

Valorada con 5 estrellas sobre 5

Great Support

Great support from Caroline Jones, plus a quick turnaround on my project. Many thanks.

19 de diciembre de 2023
Opinión espontánea
Logotipo de GS UK Ltd

Respuesta de GS UK Ltd

Thanks!

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