GS1 UK Opiniones 

A great team. Responsive and knowledgeable.

Been trying for 2 days to Submit my company details and Continue to payment during the registration process, but the Continue to payment button doesn't do anything, neither it shows any error nor it reloads the page.

If your a small business and want to trade with online marketplaces you need GTIN numbers. Now for some reason this company is hogging the market. It is a monopoly and this is wrong. There is no need for such a monopoly here in the UK
Now today, my business tried to get membership, so we could start trading on one of the marketplaces. So as we make our own products we need lots of GTINs. However if you trade under £99,999 a year you can only buy 10 GTIN numbers at £60.
What a joke, as my business has over 200 lines. Now they do have 100 GTINs for £120. But you have to have an income of over £100,000 a year.
Now you might think, well I just put I have income over that amount but you cannot do that due to VAT reg. So they fleecing small business straight away by charging them loads more, all for generating a few numbers, that my home computer could do in a few seconds.
So if you want more than 10, you can pay for 100 for another £60. That still adds up to more than a company that has an income of £100,000. Makes sense I suppose if the actual thing they are doing is hard or takes a lot of work. However it doesn't believe me.
So then you complete the company sign up, then pay. Guess what in our case, nothing. Then 10 minutes later get a email stating the payment cancelled. No reasons why, just cancelled. However my bank says something different. It states the payment going through. So go back to these scammers. Nope, payment cancelled. Now remember you have to register with them so you can create the unique codes. As we make our own products. So I know my card is fine, I have an email stating that the payment cancelled for some reason. So we go once more, as maybe it just a glitch. Guess what same thing. So I contact my bank, nope now £120 coming out of my account. So that £120 for nothing. So you send them a message. They helpful state that you can check the ticket number for the complaint on their site. This doesn't work of course. So a business is stuck. Cannot start up trade on the marketplaces. Is £120 down as been scammed by this company. A company that has a monopoly on these GTINs. Absolutely disgusting, ohh and no rush they might respond in 2 days.
Well lets see if they respond to a court summons as that what I doing.
UK government needs to sort these scammers out.

Helena Davies - I could kiss you! Been having an issue with Amazon for like a month! Their customer service was no help, I was going in circles trying to list 1 single product, turns out it was an issue on their end. Helena explained that their updated version of adding GTINs etc is faulty and she provided me a certificate of proof, as soon as I submitted that with Amazon, guess what, product approved, FFS! Amazon needs to fix up, thank you so much Helena Davies you need a raise!

This company holds you hostage

They try to dictate what you can and cannot list for your own manufactured goods even if the products are older than gs1 are

They think they can continue to get a pay out every year and control your business

Holding a company hostage is illegal in the UK!
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In reply to your reply. you wanted to charge the annual fee based on our turnover, refused to accept amazon is only 4 % of our trade and therefore should be charged on that basis

You have also wanted me to delete a listing or two on amazon that are older than gs1

That was and is unacceptable

I WILL NOT BE DICTATED WHAT I CAN AND CANNOT LIST ON THE NET!

You are not a good company, you hold companies hostage to increase your bottom line

That is illegal in the UK!

I would like to confirm the reviews above. This company charges £60 per year for a single barcode and tries to monopolize the barcode market. I spoke with a woman about this, and of course, she said, "That's our company policy, and that's how we operate" – and then she hung up the call. No respect for customers.

Once you are stuck with them, it takes time to get unstuck. They know it and take advantage of it. Weak technology, high prices and unhelpful customer service. We are now gradually transitioning all new products to a different EIN provider.

One star is too much. Shocking company, not to mention a complete rip off. Avoid at all costs!

Charging obscene amounts of money for barcodes.

I am trying to upload a CSV file and it fails but they give no indication why. I ring the support number at 10.30am and it says we are currently closed and open at 9.00am. what a joke.

The customer service was very unhelpful. I regret buying barcodes from them and will never do business with them again. When I tried to downgrade my renewal package from 1000 barcodes to 100 because I don't need that many, they said it was impossible. They only allow upgrades, not downgrades. That's essentially a rip-off and they charge me 10% more to renew my membership.

Incompentant in general, falsely claims if you want to sell anywhere online you must have their GS1 barcodes. Tries to make out it is a mandatory requirement, when it is not.
A perfect waste of money.

They have you by the short and curlies and don't they know it. I have given up trying to get any kind of service from them as they ignore support tickets and lie to you over the phone. Avoid like the plague if you can.

I cancelled this
Now I am receiving text message demands for money
and emails from the same person who confirmed that it was already cancelled

Despite being in the City of London, don't be fooled, GS1 are monopolizing the barcode market and charging insane amounts of money for something that used to cost very little. They are a band of corporate crooks who are unscrupulous about how they take and make money. Thieving b*stards who likely have never experienced hardship in their lives. Just because you fleece people for barcodes doesn't make you less greedy than a banker. Do not use them.

Awful company, this company takes your subscription knowing full well the barcodes don't work with Amazon, then they tell you to contact Amazon, and guess what? Amazon tell you to contact GS1! This is a money making racket!

This company has not given me a refund after a month of chasing and till not responded or sorted it out. Very poor customer service.

Dreadful customer service. No matter how many tickets you open they simply don't reply. Try phoning they'll leave you on hold forever. The sheer cost of the barcodes once you use your "free initial allocation" is eye watering,and they offer zero asistance going forward.

I had a problem on our account - my fault entirely - and had to contact GS1.
I cannot express enough how helpful the gentleman I spoke to was and resolved the problems and other helpful issues while I was on the phone to him.
It is a task these day trying to find a contact telephone let alone a helpful person on the end of the line who knows what they are talking about.
The whole process was fast and efficient - by far the best company I have had dealings with in a long time
Great service GS1

I have been a member of GS1 for two years and I have decided now I no longer need their services.
I duly contacted them to cancel my subscription and now four weeks in I am receiving emails interrogating me for confidential company information as to why I wish to leave.
I stated that I am not obliged to provide a reason and I am stuck in back and forth messages where this organisation refuses to simply close my account.
Beware of this company they are not legitimate and employ nefarious tactics should you simply wish to cancel your subscription and no longer use their services.