Heather showed empathy and was so consoling with my situation for needing the storage unit. She related to me and listened to what I had to say. I am very happy with my interaction with her and I wo... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
We have been using Guardian Storage both for our business for years and recently for personal use. We would not go anywhere else! Chris, the manager, has always been so accommodating and helpful. We... Ver más
La empresa ha respondido
Customer service was very good. She was very friendly and efficient and took care of everything for me. Overall, it was a very pleasant experience. I did have a little trouble finding the storage unit... Ver más
La empresa ha respondido
We were referred to Guardian in the midst of an emergency. George was so knowledgeable and friendly! We definitely appreciated the ease with which he helped us get into the right unit. Thanks to Georg... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Reliable, friendly, convenient and affordable. Welcome to Guardian Self Storage, the leading storage solution for homeowners, renters, students and businesses in the Hudson Valley. With 13 convenient locations throughout Dutchess, Orange and Ulster counties, we’ve got the space you need.
Información de contacto
Heather showed empathy and was so…
Heather showed empathy and was so consoling with my situation for needing the storage unit. She related to me and listened to what I had to say. I am very happy with my interaction with her and I would deal with her only if I had that choice. beautiful personality and highly professional.
10 de febrero de 2024
Respuesta de Guardian Self Storage
Peter,
Thank you so much for the great rating & review. I am so pleased to see that your interaction with Heather was wonderful. We strive to make storage asy, really glad we were able to do that for you.
All the best,
Judy Motter
Customer service excellent!
Customer service was very good. She was very friendly and efficient and took care of everything for me. Overall, it was a very pleasant experience. I did have a little trouble finding the storage unit due to the placement of the number. However, the unit was nice and clean. Overall very pleased.
2 de febrero de 2024
Respuesta de Guardian Self Storage
Thank you so much for the great rating & wonderful review. I am so happy to see that you are pleased with our service. If you need anything, don't hesitate to ask.
All the best,
Judy Motter
Great experience
Great experience. George has been very attentive and helpful.
Very happy and satisfied.
Diego G.
31 de enero de 2024
Respuesta de Guardian Self Storage
Diego,
Thank you so much for the great rating & for taking the time to post such a lovely review regarding George.
I sincerely appreciate your time & comments.
All the best
Judy Motter
Fantastic Experience
The process was simple and explained to me. I PIF for 13 months. The space is close to my home. So far, I haven't moved a single box into the space, but I am glad I have it.
29 de noviembre de 2023
Opinión espontánea
Respuesta de Guardian Self Storage
Elizabeth,
Thank you so much for the great rating & feedback regarding your experience with our services. I am so happy to see that you are happy, it truly makes my day!
all the best,
Judy Motter
Rich was great.
Rich made the entire experience easy. It was a pleasure doing business with him.
23 de enero de 2024
Respuesta de Guardian Self Storage
Thank you so much \for the great rating & for taking the time to post a review. Compliments such as yours really mean a lot, I will share with Rich & the team.
All the best,
Judy Motter
Highly recommend Guardian Storage…
We have been using Guardian Storage both for our business for years and recently for personal use. We would not go anywhere else! Chris, the manager, has always been so accommodating and helpful. We have never had any problems accessing or using the facility! We would highly recommend Guardian!
31 de octubre de 2023
Opinión espontánea
Respuesta de Guardian Self Storage
Doug,
Thank you so much for the great rating & for taking the time to post a review. I am so happy to see that you have a great experience with Chris. I completely agree with you, he is a wonderful manager. I sincerely apprecaite you sharing your comments!
Wishing you all the best,
Judy Motter
Very nice clean place. Rich the manager is a great person who is as cheerful as he is helpful
Very nice clean place. Rich the manager is one of the nicest people I’ve met in a long time
11 de enero de 2024
Respuesta de Guardian Self Storage
Terry,
Thank you so much for the great rating & for taking the time to post a review. I completely agree with you, Rich is wonderful & we are a better company with him here.
All the best,
Judy Motter
Restarting with Guardian
We were referred to Guardian in the midst of an emergency. George was so knowledgeable and friendly! We definitely appreciated the ease with which he helped us get into the right unit. Thanks to George we felt safe and secure in our choice to go with Guardian!
6 de enero de 2024
Respuesta de Guardian Self Storage
Thank you so much for your great rating & for taking the time to post a review. We understand first hand how stressful life can be at times, I am so happy that George was able to make yours less stressful!
All the best,
Judy Motter
Good customer service
31 de diciembre de 2023
Opinión espontánea
Respuesta de Guardian Self Storage
Thank you for the good rating & for taking the time to post a review. I sincerely apprecyae both.
All the best
Judy Motter
Infested with mice
I'd take these positive reviews with a grain of salt because the building of my climate-controlled unit has become infested with mine. Most, if not all, of my belongings are no longer salvageable. The only reason one leases a storage unit is for a safe space for one's things, and unfortunately, they won't be safe here. I would not recommend this storage facility to anyone.
29 de diciembre de 2023
Opinión espontánea
Respuesta de Guardian Self Storage
Clayton,
I am so sorry to see that you experiened an issue with your storage room. In reviewing your account I see that there have not had any prior issues. Please give us a call so we can rectify your situlation asap.
Thank you
Judy Motter
Christine was kind and very patient
Christine was kind and very patient. Your storage unit is very affordable & clean.
26 de diciembre de 2023
Respuesta de Guardian Self Storage
Glenda,
Thank you so much for the great rating & for taking the time to post a review. I sincerely appreciate both.
Wishing you all the best,
Judy Motter
Explained everything about the space…
Explained everything about the space very clearly.
23 de diciembre de 2023
Respuesta de Guardian Self Storage
Thank you so much for the great rating & for choosing to rent with us. Both are greatly appreciated.
All the best,
Judy Motter
Best attention provided
My husband and me love this place, the guy in the front desk was so gentle, kind, excellent customer service and my dog love him too ♥️ thank you so much Richard
21 de diciembre de 2023
Respuesta de Guardian Self Storage
Safira,
Thank you so much for the great rating & review. Your comments sincerely mean a lot to me personally & us as a team. I am so happy to see how pleased you are.
All the best,
Judy Motter
The friendliness of the staff -- the…
The friendliness of the staff -- the details I got in advance --- the clarity with which the issues were described --- and it was easy to store my stuff --
21 de diciembre de 2023
Respuesta de Guardian Self Storage
Michael,
Thank you so much for the great rating & review. We sincerely try to make storage easy. I am happy to see we were able to do that for you!
Wshing you all the best,
Judy Motter
The women from the front desk did a…
The women from the front desk did a good explanation about the instructions.
14 de diciembre de 2023
Respuesta de Guardian Self Storage
Thank you so much for the great rating & for taking the time to post a review. I sincerely appreciate both!!
All the best,
Judy Motter
Great service.
Property Mgr. Rich Dewitt. went above an beyond to help me. I'm a return customer. The Wappengers Facility is awesome.very clean and well maintained.
12 de diciembre de 2023
Respuesta de Guardian Self Storage
Thank you very much for the great rating & for taking the time to post a review. I am so happy to see that you are a returning customer, thank you! Rich is a great manager. I will share your compliments with him.
Wishing you all the best,
Judy Motter
Friendly and helpful staff.
Thanks to Kristin's friendly way of being the expericence of opening a storage space was enjoyable and easy.
15 de diciembre de 2023
Respuesta de Guardian Self Storage
Joanna,
Thank you for the great rating & for taking the time to post a review. I completely agree with you, Kristen is awesome & we are blessed to have her with us.
All the best,
Judy Motter
Judy was very kind and professional
15 de diciembre de 2023
Respuesta de Guardian Self Storage
Henry,
Thank you very much for the great rating & kind words. Both are sincerely apprecaited.
All the best,
Judy Motter
I really like this establishment
I really like this establishment. They are great. Friendly service. Amazing. Local.I have used them several times. And what I really like about then is that I can access my belongings 24 hours a day.
18 de diciembre de 2023
Opinión espontánea
Respuesta de Guardian Self Storage
Shaun,
Thank you so much for the great rating & review. I am so happy to see that you are pleased with our service & property. I sincerely appreciate your choice to store with us.
All the best,
Judy Motter
Well managed.
Unlike other storage facilities the climate control units really ARE climate control. Too bad there have not been any available for a long time. George is an excellent manager. He is always helpful and property is well maintained. I actually look forward to paying monthly rent bc it gives me an opportunity to ck in with George.
13 de diciembre de 2023
Opinión espontánea
Respuesta de Guardian Self Storage
Randi,
Thank you so much for the great rating & for taking the time to post a lovely review. Working with customers like you makes our job worth while. Thank you!
Wishing you all the best,
Judy Motter
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