I had a decent experience with this casino until I tried to withdraw my winnings. I got rejected twice. While customer service was always polite when I inquired about why this was happening,... Ver más
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Consulta las opiniones de los clientes
Put in a redeem 5 days ago. They give me the run around everyday. One day it's going thru manual "security checks" the next day it's congrats it's in final stage of processing and will be sent soon. T... Ver más
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Been playing for a couple months now then i finally started hitting pretty nicely i had an $800 redeem ive been waiting 2 days on today being the 3rd day and i get an email saying they have closed my... Ver más
Horrible. The site it's self is like any other sweeps casinos so nothing different with that. It's no problem putting the money on, it's winning and trying to redeem. Yah get blocked for a measly 300$... Ver más
Información sobre la empresa
Escrito por la empresa
GummyPlay is a sweepstakes-style social casino packed with candy-themed games and exciting slots for all experience levels. Play for fun with Gold Coins (GC) or use free SweepCoins (SC)—our promotional gift—to enter sweepstakes for a chance to redeem prizes. We offer daily bonuses, mystery gifts, and regular promos to keep the fun going. No purchase necessary. Prize eligibility requires verification.
Información de contacto
Estados Unidos
- support@gummyplay.com
- gummyplay.com
2,1
Malo
24 opiniones
Ha contestado el 36% de las opiniones negativas
Suele responder en menos de 2 semanas
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Sitting there betting like usual and…
Sitting there betting like usual and watching my winnings go up and down then I switched games thinking everything would be straight across the board since why wouldn't it be But after winning over $80 I go and talk to support and he informs me that it's only on those games the second one the one I won the most on that everything is actually in 100 times bet format so me thinking of us continuing on betting $0.10 SC I was betting .001 SC . Not only have it never heard of such a thing but who the hell wants to bet a 10th of a cent ?
7 de junio de 2025
Opinión espontánea
Respuesta de GummyPlay
Hi there,
Thanks for your feedback! Some games, like King of Samba by AvatarUX, use their own in-game credit format, which is simply how those titles are designed by the provider. While the display might look a bit different, your actual SC balance and gameplay remain unchanged.
It’s just a variation in how the game presents values, everything behind the scenes stays fully accurate.
—The GummyPlay Team
Failing to honor payout within a…
Failing to honor payout within a reasonable amount of time.
6 de junio de 2025
Opinión espontánea
Respuesta de GummyPlay
Hi there,
Thank you for your feedback. While we aim to process all redemptions as quickly as possible, delays can occasionally occur due to verification checks, payment provider queues, or incomplete documentation.
We’ve sent an information request to better understand your specific case and will be happy to assist you directly once we have the necessary details.
—The GummyPlay Team
Not happy with the return to player.
Not happy with the return to player.
3 de junio de 2025
Opinión espontánea
Respuesta de GummyPlay
Hi there,
Thanks for your feedback. GummyPlay operates under strict sweepstakes regulations, and all games on our platform follow fair play standards set by their original providers.
Most titles have a published Return to Player (RTP) rate between 95% and 97%, which reflects long-term averages across thousands of rounds, not individual sessions.
While short-term outcomes can vary, we’re committed to providing a fair and transparent experience for everyone.
—The GummyPlay Team
So far so good put in a redemption…
So far so good put in a redemption today will keep you updated on how long it takes to recieve
16 de mayo de 2025
Opinión espontánea
Respuesta de GummyPlay
Hi there,
Thanks for sharing your experience! We hope your redemption went smoothly, and if you ever need assistance in the future, our support team is here to help.
—The GummyPlay Team
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