As a dentist, it’s vital for me that my kids teeth are properly protected when playing sport. It also means that I’m aware of the high spec these gumshields require. They need to be a perfect fit &... Ver más
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Consulta las opiniones de los clientes
These gum shields are terrific. 16 year old uses his for rugby, 13 year old daughter for hockey. Dental protection is far superior to shop bought ones. Clear instructions and helpful video for crea... Ver más
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Great service . Bought the home mould kit and had a few questions which were answered over the phone by a friendly and helpful member of staff . Simple online ordering, package contained clear instru... Ver más
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Great gumshield fits perfectly, the at home moulding kit was easy to use with clear instructions
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
GUMSHIELDS2GO is a mobile mouthguard fitting company. We are based in Portadown and work with clubs and schools throughout Ulster. Our aim is simple; to bring the gold standard in mouth protection - THE CUSTOM FITTED SPORTS MOUTHGUARD - directly to the player AT THE MOST AFFORDABLE PRICEPOINT in the UK. We are proud to be able to offer our gumshields at up to 50% CHEAPER than attending a dental practice. By taking as many of the overheads out of the product and making it as convenient as possible to access us, we are hoping to protect more and more teeth from serious sporting injury. We are also proud to be the only RQIA approved and registered mouthguard fitting service - essential to working with children in sport and in schools.
Información de contacto
UNIT 77, Cido Business Complex, BT63 5WH, Portadown, Reino Unido
- 07968 061908
- info@gumshields2go.com
- gumshields2go.com
4,7
Excelente
45 opiniones
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Great service
Great service. Initial moulding didn’t fit quite right but after a brief call it was no issue for GSTG to send a replacement that fits well
Thank you
1 de septiembre de 2023
Respuesta de GUMSHIELDS2GO Ltd
Hi Chris - delighted to work with you to get a solution that you were happy with.
Look forward to assisting you again.
Cathy
Respuesta de GUMSHIELDS2GO Ltd
Thanks Ivan for taking the time to review us. It means a lot. I appreciate your custom.
Cathy
The gumshield
The gumshield, colours and presentation were awesome... though there was a slight spelling mistake, the packaging of the gumshield had the correct name but the gumshield itself had a spelling mistake which was quite disappointing. Other than that, my daughter loves it.
17 de agosto de 2023
Respuesta de GUMSHIELDS2GO Ltd
Hi there Julieann,
Thanks for your review. Could you please get in touch with me on info@gumshields2go.com so I can resolve the spelling mistake issue. This would be something I need to look into so we can avoid this happening again. I would value your assistance in following up on this.
Many thanks indeed,
Cathy
Owner
Product is good but delivery was very…
Product is good but delivery was very slow and communication poor despite several calls and messages.
6 de agosto de 2023
Respuesta de GUMSHIELDS2GO Ltd
Hi Becca, thanks for your review, As explained it’s a 2 week turnaround from receipt of your impression. We gave you a full refund as I was aware you were disappointed with this timeframe. We are a micro business and as you’d expect, our business is very seasonal. This year we’ve had much more orders than previously which is great, and we are recruiting more team members to meet our growing demand.
Thank you for your order.
Many thanks
Cathy
Owner
The gum shield is a good fit but didn’t…
The gum shield is a good fit but didn’t get marble effect, i had to pay for postage after i had already spent £70+ on the order and didn’t get my logo on. Could of contacted me with a reason why but didn’t, only contacted me to receive payment for postage
21 de mayo de 2023
Respuesta de GUMSHIELDS2GO Ltd
Hi Jack,
You filled out the request form giving the same colour 3 times (royal blue) to be mixed into a marble. This is impossible as it states you need to choose 3 different colours to achieve this effect. Therefore your gumshield was royal blue: with regard to the postage request - the packaging clearly states to purchase your preferred method of return before posting. You didn’t put any postage on it, so we had to pay to receive it from the sorting office on your behalf, hence your invoice for postage.
I have reviewed your order again, and indeed see that you did request a logo,That was overlooked by ourselves, and I must apologise for this. Could you please email me on info@gumshields2go.com so I can resolve this matter for you? We prefer our customers to be fully satisfied, so it would be great to hear from you.
Many thanks,
Cathy
Owner
Great and fast service
Great and fast service. High quality product. I was so happy with it that my wife will be ordering a gumshield from here too.
Overall, a very positive experience. I would definitely use gumshields2go again, 100%.
23 de marzo de 2023
Respuesta de GUMSHIELDS2GO Ltd
Hi Kirill, thanks so much for leaving feedback. We are delighted to hear you are happy and we look forward to getting your wife sorted with her new gumshield!
Warmest regards,
Cathy
G2G
Great gumshield
Great gumshield. Helped with all my questions and product was great when delivered. Would highly recommend
2 de noviembre de 2022
Opinión espontánea
Respuesta de GUMSHIELDS2GO Ltd
Hi Daniel, I really appreciate you taking the time to review us. Thank you for letting me know that GUMSHIELDS2GO has met your expectations and you are happy with your mouthguard.
We really value your custom and hope to assist you again in the future.
Thanks again,
Cathy
Absolutely wouldn’t recommend this…
Absolutely wouldn’t recommend this company ordered over a week ago still haven’t seen a thing. Think they take your money but don’t send the order
22 de octubre de 2022
Respuesta de GUMSHIELDS2GO Ltd
Hi there Stephen. I have checked up on things and see my colleague advised you on 19th Oct that your mouthguard kit had been posted and was caught up in the Royal Mail postal strike. A little understanding that your parcel was delayed due to circumstances out of our control would have been appreciated, rather than taking to a public review forum to relay your disappointment.
Just to clarify, my business is entirely legitimate and our customer service and product is second to none.
Thank you.
Great product great service great price…
Great product great service great price - what more can you ask for!
23 de septiembre de 2022
Respuesta de GUMSHIELDS2GO Ltd
Hi Sal,
Thanks for your review! Really value your custom. Hope to ‘see’ you again next year. 👍🏼
Great quality
10 de septiembre de 2022
Respuesta de GUMSHIELDS2GO Ltd
Thanks David! Hope to do business with you again!
I have used this company before and…
I have used this company before and loved them. On returning I needed extra guidance and the help they have had been super speedy and very thorough. After I thought I might have made a mistake on the self-moulding part of the process , they offered to look at photos Of what my end result had been and decided that sending me new kits was the best way forward (all free of charge.) They basically want to ensure the end product is great and dealt guide and support you through. Not like companies who take your cash and provide no further support. Well worth the money
24 de agosto de 2022
Respuesta de GUMSHIELDS2GO Ltd
Thanks for leaving us such a really informative and complimentary review Caroline. You are completely correct, we simply won’t create our customers a mouthguard unless we can stand by the industry gold standard protection we offer. Sometimes this may necessitate getting our customers to re-mould, but it’s ultimately all about optimum protection.
Thank you for being a valued customer and sharing your review,
Cathy
G2G
Fantastic service
Fantastic service , I needed my sons gum shield at very short notice and they turned it around on the same day for me , I paid a bit extra for special delivery but it came in time fitted perfecty . Would highly recommend
30 de mayo de 2022
Gumshield is a great fit 👌 and the…
Gumshield is a great fit 👌 and the home kit is so easy to use
11 de mayo de 2022
Fantastic service using the home kit
Fantastic service using the home kit! Ryan was extremely helpful in answering all my questions. Thank you
9 de marzo de 2022
Respuesta de GUMSHIELDS2GO Ltd
Hi Julie, we really value your feedback! Rhyan was more than happy to assist. Look forwards to helping you again.
Cathy
G2G
Wow! What a fit!
Great service from start to finish. Received the kit within a couple of days of ordering, from then there were clear instructions of what to do in order to complete your mould. I posted the mould back on the Monday first class and received the complete/finished gum shield back on the Friday. What can I say, the fit is unbelievable, I never expected it to be so good! I’ve always had cheap versions that you mould using boiling water and never felt like they were much use, having slightly wonky teeth it was hard to get a good mould. With this, though, the mould is so comfortable and snug I could barely tell that I had it in… wish I’d discovered it sooner. Totally worth the money.
25 de febrero de 2022
Respuesta de GUMSHIELDS2GO Ltd
Hi Chris! We are absolutely delighted that you are really pleased with your new gumshield! Our aim is to give the best service and optimal protective mouthguard to our customers, and hearing your feedback is so valued!
It wound be very much appreciated if you spread the word amongst your fellow players.
Thanks again for taking the time to give a review.
Cathy
G2G
Great company and very simple process
The video was very useful and made the process that much smoother. I have never had a fitted gumshield before but now that I have tried it i wont be turning back to any other sort.
22 de febrero de 2022
Respuesta de GUMSHIELDS2GO Ltd
Sam, It’s been great to work with you! Your feedback reassures our customers that our product/process is easy to use and gets our customer the mouthguard they want! Please let me know if you’d like promotional material and discount codes for any clubs you are affiliated with as we love to expand our growing clientele! info@gumshields2go.com 👍🏼🙌🏼
Excellent company would really recommend
11 de febrero de 2022
Respuesta de GUMSHIELDS2GO Ltd
Thanks Shirley! We appreciate your repeat custom. 😊
Great fast service and daughters mouth…
Great fast service and daughters mouth guard fits perfectly
2 de febrero de 2022
Respuesta de GUMSHIELDS2GO Ltd
I’m so grateful you’ve taken the time to offer up your feedback! Thank you so much. We really hope to be working with you and your family in the future: If you have any queries please get in touch - we are always here to assist! Cathy 🙌🏼
It arrived yesterday and the delivery…
It arrived yesterday and the delivery guy decided to wedge it into an outside postbox that it wouldn't fit into and broke both containers that was holding the putty instead of coming to the door. There was someone in the house as they work from home and there was no issue with access. Needless to say I was very disappointed as to why they would do this.
28 de enero de 2022
Respuesta de GUMSHIELDS2GO Ltd
Hi there. We’re really sorry that your parcel from us was treated with such disrespect by the postal service!!
Please contact us on info@gumshields2go.com with your order number and we will send you out a new kit free of charge.
It is however a shame that you left my company a 1 star review on a public forum regarding something that is nothing to do with us or the level of our service, and without contacting us directly for assistance. I hope this negative review will be disregarded by our future customers.
Great service , great product
Great service . Bought the home mould kit and had a few questions which were answered over the phone by a friendly and helpful member of staff . Simple online ordering, package contained clear instructions and gum shield arrived as expected. A quality product with a quality service. Would highly recommend.
24 de diciembre de 2021
Opinión espontánea
Respuesta de GUMSHIELDS2GO Ltd
Thanks so much for taking the time to leave a review. It means a lot to us as a small business and showcases our quality of product and service. We are delighted you are satisfied 🤗
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