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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Exactly as I ordered. Dispatched promptly and arrived quickly. Was a total hassle free experience no having to chase up order or trying to find where it was. Will definitely be using again with confid... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered these martial arts gloves for our son for Christmas. Checked online and these came at the best prices. Not familiar with online gym equipment retailers so always a bit wary of ordering from so... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Ordered my product on 2-3 day delivery, did not arrive until 9 days later after I chased. Additionally when I received it the product was moisture damaged and as such unusable. I contacted them regard... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Gymzey went Above & Beyond the call of duty to ensure they met my expectations as a new customer. I bought the Captain America weight set and a couple Olympic dumbbells. All of which are ver... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de equipos para fitness
  2. Tienda de ropa deportiva
  3. Servicio de fitness y nutrición
  4. Mayorista de equipos para fitness
  5. Tienda de insumos para artes marciales
  6. Tienda de vestimenta deportiva

Escrito por la empresa

Gymzey is a family-run business proudly based in London's Crouch End. Since 2018, we have been dedicated to providing fitness and martial arts enthusiasts with top-quality, fairly priced products from the industry's most reputable brands. Whether you're a stay-at-home parent, a professional athlete, or part of a hardcore gym community, Gymzey is here to support your fitness journey. Founded by a passionate fitness expert with years of experience in martial arts and sports nutrition, Gymzey was born from a lifelong love of fitness. As an independent business, we're proud to offer personalised service and expert advice, ensuring every customer feels valued. At Gymzey, we strive to make fitness accessible to all with benefits like speedy UK delivery, global shipping, flexible payment options, and a wide selection of products. Join us in our mission to promote a healthy lifestyle, celebrate movement, and help you achieve your personal fitness goals. Stay fit with Gymzey!


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

169 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(169)

17 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

After 5 days of waiting for my delivery…

After 5 days of waiting for my delivery I emailed them to see where my package was and they said they are out of stock and they will refund me with in 24-48 hours 3 days later I’m still waiting for my refund ?????

20 de septiembre de 2023
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Respuesta de Gymzey

Hello Colin, apologies for the confusion with the order, seems some emails with updates went to spam folder, however, after confirming you would like to receive the refund, we processed it on the spot. It just took Shoppay payment system few days to reverse it, but all was done in the timely manner. Sorry again for the wait and as promised there will be a discount for you on the future orders. Regards Gymzey

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Free delivery. Easy returns/exchange process. Will shop with gymzey again.

12 de septiembre de 2023
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Respuesta de Gymzey

Thank you for leaving us a review, Sanj.

We're glad to hear you're happy with our service and we look forward to seeing you shop with us again.

Valorada con 5 estrellas sobre 5

Was able to help

I buyed item and they sent to me. They did good. Very well and good price.

29 de agosto de 2023
Logotipo de Gymzey

Respuesta de Gymzey

Thank you for reviewing us!

We're very glad to hear that you're happy with our services, and hope we'll see you shop with us again soon.

Valorada con 5 estrellas sobre 5

Everything’s great

Everything’s great, super fast shipment 📦

19 de agosto de 2023
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Respuesta de Gymzey

Thank you for your review, Michael!

We're pleased to hear that you are happy with your order and the service you received.

We look forward to seeing you shop with us again.

Valorada con 5 estrellas sobre 5

Delivered on time

Delivered on time, product just as it says.

8 de agosto de 2023
Logotipo de Gymzey

Respuesta de Gymzey

Thank you for your review, Lora.

We're pleased to hear that you are happy with the service you received.

We look forward to seeing you again soon.

Valorada con 1 estrellas sobre 5

This company communication is very bad…

This company communication is very bad I purchased off them and they shipped my parcel out with Royal Mail which they claims they have set my item. I have not received any item and I can prove that by CCTV image I told this company I would send them proof they’re having none of it they believe Royal mail has delivered my parcel and the least I could’ve done is give me a refund and I have sent many emails over to them. They do not respond back so I would not recommend anyone to purchase anything off these guys.

23 de julio de 2023
Logotipo de Gymzey

Respuesta de Gymzey

Hello Miah, thank you for the order, but review is totally undeserved. We replied every email of yours, please check your Hotmail spam folder, often messages goes there.
We sent you tracking number, phone notifications, and there is a photo from RoyalMail you holding the package received.
Please kindly check with your relatives or close neighbours.
We are always glad to help and replying to every enquiry.
Kindest Regards
Gymzey

Valorada con 5 estrellas sobre 5

freelance

Professionalism, punctuality, efficient products. I could sponsor your website with all my colleagues!

Bongiorno Alessandro

25 de julio de 2023
Logotipo de Gymzey

Respuesta de Gymzey

Appreciated Alessandro, all the best and we hope to hear from you soon!

Valorada con 5 estrellas sobre 5

Quick delivery and good response

Quick delivery and good response. Very helpful

10 de julio de 2023
Logotipo de Gymzey

Respuesta de Gymzey

We really appreciate that you took your time to leave us a review, Carrie!

We're pleased to hear that you are happy with our service, and hope to see you shop with us again soon.

Valorada con 5 estrellas sobre 5

We’re extremely helpful and replied to…

Were extremely helpful and replied to my emails quickly. My order came really fast and the product was wrapped well and high quality. Thank you for your help!

10 de julio de 2023
Logotipo de Gymzey

Respuesta de Gymzey

Thank you for your review, Rebecca.

We're pleased to hear that you are happy with the service you received and your order.

We look forward to seeing you shop with us again soon.

Valorada con 5 estrellas sobre 5

Reliable company

Customer from USA - such an amazing company!

7 de junio de 2023
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Respuesta de Gymzey

Thank you for leaving us a review, Jake!

We're glad to hear you're happy with our services, and we look forward to seeing you shop with us again.

Valorada con 5 estrellas sobre 5

Excellent company

Excellent company. Superb, reactive customer service team

4 de abril de 2023
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Respuesta de Gymzey

We really appreciate that you took your time to leave us a review.

We're pleased to hear that you are happy with our service, and hope to see you shop with us again soon.

Valorada con 5 estrellas sobre 5

Gymzey delivered to Hamburg

Gymzey delivered to Hamburg, took 7 days, very glad,
Customs was smooth, only paid 3euro fee, happy about my Fairtex boxing gloves and Zion energy product! Danke Gymzey I come back soon

8 de abril de 2023
Opinión espontánea
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Respuesta de Gymzey

Thank you for your review, Larsen!

We're pleased to hear that you are happy with the service you received.

We look forward to seeing you again soon.

Valorada con 1 estrellas sobre 5

My order after 2 weeks still

My order after 2 weeks still
Didn’t arrive

30 de marzo de 2023
Logotipo de Gymzey

Respuesta de Gymzey

We're sorry to hear that your order has not yet arrived, Nikolay.

We understand how frustrating it can be to experience delays in receiving your purchase, and we apologise for any inconvenience this may have caused you. Shipping delays can sometimes occur due to unforeseen circumstances, such as customs clearance, or carrier delays, and unfortunately, they are beyond our control.

Our shipping policy states that orders outside the UK may take up to 14 business days. We've checked the tracking number that you received when your order was shipped on April 3, and it looks like it arrived to Italy on the 8th, and is currently being assessed by the customs.

UPDATE: You haven't replied to any of our emails, so we'll letting you know here that we've kept track on your parcel and can confirm that it has been delivered on 13.04, after it was released from the Italian customs. We'd really appreciate if you could update your review to be more accurate.

Valorada con 5 estrellas sobre 5

Every time I buy,all items comes…

Every time I buy,all items comes quickly and with quality I expect.Highly recommend!!!

2 de marzo de 2023
Opinión espontánea
Logotipo de Gymzey

Respuesta de Gymzey

We really appreciate that you took your time to leave us a review, Thomas!

We're pleased to hear that you are happy with our service, and hope to see you shop with us again soon.

Valorada con 5 estrellas sobre 5

Every order I made...

Every order I made, arrived on time, even during difficult past days

16 de marzo de 2023
Logotipo de Gymzey

Respuesta de Gymzey

Thank you for leaving us a review, Steve.

We're glad to hear you're happy with our service and we look forward to seeing you shop with us again.

Valorada con 5 estrellas sobre 5

Excellent service and these have been…

Excellent service and these have been the best workout pills ever

25 de febrero de 2023
Logotipo de Gymzey

Respuesta de Gymzey

Thank you for taking your time to leave us a review, Julie!

We're happy to see you were pleased with your order, and we look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

Great service

Great service, excellent product and delivery in two days even tho I ordered on a Sunday 5*

29 de enero de 2023
Logotipo de Gymzey

Respuesta de Gymzey

Thank you for leaving us a review, Robert.

We're glad to hear you're happy with our service and we look forward to seeing you shop with us again.

Valorada con 5 estrellas sobre 5

Ordered these martial arts gloves for…

Ordered these martial arts gloves for our son for Christmas. Checked online and these came at the best prices. Not familiar with online gym equipment retailers so always a bit wary of ordering from someone we don’t know but needn’t have worried. Ordering online was easy, they arrived, well packed, quicker than we expected. Very pleased with the product, the price and the service.

7 de diciembre de 2022
Logotipo de Gymzey

Respuesta de Gymzey

Thank you for your review!

We're pleased to hear that you are happy with the service you received.

We look forward to seeing you again soon.

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