Very wholesome products. We are still making our way through the different flavours. Its nice to see a good quality product, although I'd like to know about whether they use ethical sourcing.
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Consulta las opiniones de los clientes
Greeted when entered and asked if she could help, which she did. Then gave me time to browse as it was my first time there. She offered me to ask for help if I needed. Very professional, knowledgeab... Ver más
The same day service from Habitat Pet Supplies is amazing! I’ve used it numerous times now but recently as my dog was recovering from surgery I needed supplies quickly and each time I ordered the deli... Ver más
I ordered some cold chain pet food online and to make the minimum order I bought more than my freezer could hold and the local store was more than happy for me to do a partial pick up and when I retur... Ver más
Información sobre la empresa
- Tienda de suministros para mascotas
- Tienda especializada en acuarios
- Tienda de alimentos para animales
- Especialista en el aseo de mascotas
- Tienda de animales
Sobre Habitat - Home To Pet Supplies
Escrito por la empresa
About us
We're Habitat, Australia's newest leading name in pet supplies.
Established in 2012, we're based in Melbourne, with stores in Altona North, Burwood and Chirnside Park - but wherever in Australia you and your pet live, you can shop with us online!
Why choose Habitat? Simple...
Escrito por la empresa
- No-nonsense flat rate shipping
- Wherever you live, whatever you order, we'll send it to your door for a convenient, flat rate cost.
- So many ways to pay
- Pets hate waiting. We know how they feel. We offer Afterpay and Zip as payment options, so you can get your paws on your order sooner rather than later.
- Free Click and Collect
- So you're a local? Great! Shop online, use our Click and Collect option, and you can come and collect your order from either of our stores as soon as it's ready (and meet the Habitat team while you're in! We're a really nice bunch of humans, if we don't say so ourselves...)
Only the best
Because we get what it's like to love your pet
At Habitat, we stock only the best brands - the kind of products we trust with our own pets. Like our CEO, Hugo. Here he is, outside our Chirnside Park store!
Información de contacto
4,7
Excelente
6 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 9% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Super fast check out and despatched…
Super fast check out and despatched same day. Great price
16 de enero de 2026
Super quick delivery and pricing is…
Super quick delivery and pricing is always great!
13 de febrero de 2026
great product and price and quick…
great product and price and quick delivery
19 de febrero de 2026
Opinión espontánea
The staff at North melbourne are…
The staff at North melbourne are fantastic. I appreciate their knowledge and advise and they are lovely to speak to. Service is really fantastic
11 de febrero de 2026
I got a short shelf life item with a…
I got a short shelf life item with a half price discount, which I didnt expect at all. I called them and explained I want to exchange it to a longer shelf life one instead of discount. I gave all my information including order number and my contact, but none of staff has reached out to me. I havent opened the bag and now it's almost expired. I work day time only so cant really call to the team again, so did I via e-mail but still havent heard anything.
20 de febrero de 2026
Opinión espontánea
My click and collect order was so fast…
My click and collect order was so fast and easy.
10 de febrero de 2026
all round good service
Very good range of products that suits our needs, easy online ordering and quick delivery.
12 de enero de 2026
Please accept complaints gracefully.we will not return but will advise others of your sevice
Was very disappointed and upset with dog grooming standard and cost for my labradoodle at chirnside park.Obviously no experience with the requirements for this breed.WILL NOT RETURN.
12 de febrero de 2026
Opinión espontánea
Respuesta de Habitat - Home To Pet Supplies
Hi Alan,
You may want to check your records as this is defiantly the first Full Groom. It also seems on your first visit that we had to charge extra time and a matted coat surcharge due to condition of your dogs coat.
Second visit was also a spot shave due to matted coat.
I have the history records and photos if you would like me to email them through to you? I'm not trying to argue with you, I'm just trying to avoid false information being posted as a review for our business.
Our groomer has also taken the time to help educate you on how to maintain your dogs coat inbetween grooms to avoid your dog needing to be shaved and incur extra costs.
Hi Alan, We have spoken to the Grooming Salon at Chirnside Park. They have notes and photos of your dog before and during the groom, noting that your dog had pelting (a severe, solid, carpet-like matting of the undercoat that tightly adheres to the skin)
Your dog had previously only ever had a tidy up with us and not been fully groomed.
We would be more than happy to share the images showing the condition that your dog was in before being groomed.
Our groomer noted that your wife left with more education around maintenance between grooms and seemed pleased with the groom. You were also noted priort to starting the groom that the finished result will be short due to the condition of your dogs coat.
I
Very poor customer service
Very poor customer service. The manager was rude and did not want help us. Person on the counter was good. Will not be going back.
21 de febrero de 2026
Opinión espontánea
Professional
There was a very quick response to my purchase for which I was very appreciative.
5 de febrero de 2026
Amazing shop/people
Thank you for sending my
Delivery they are so well played and my rabbit loves this place this a place l get her flea treatment and treats thank you so much
15 de febrero de 2026
Opinión espontánea
Love the new store in Brunswick east ……
Love the new store in Brunswick east … don’t have to get delivery now can click & collect it’s so good 😊
31 de enero de 2026
An easy site to navigate and found what…
An easy site to navigate and found what I wanted to buy very easily. The variety of the particular brand I was looking for was very good and the Habitat prices are the best I have found. All in all a satisfying experience. Delivery was super quick which the four woofers were happy about as their favourite treats were in the box. Tail wags all round
2 de enero de 2026
Always a pleasure to deal with this seller.
Always a pleasure to deal with this seller. Great range of products at competitive prices. Love the specials! Easy to order, fast shipping.
27 de enero de 2026
It was fast but however one of my items…
It was fast but however one of my items arrived with a damaged packaging.
2 de febrero de 2026
Opinión espontánea
Great business to deal with.
The website was easy to use with competitive prices. Great communication from seller. Item arrived quickly.
26 de enero de 2026
We had a misunderstanding
We had a misunderstanding, (was my fault) and yet they went out of their way to assist me.
Sorry guys, and thanks heaps.
I'll definitely begin doing regular business with you.
The freeze dry chicken i bought had all the requirements for my Maine coon, and she loves them like you wouldn't believe. Just hearing me opening the packet drives her nuts...😆
3 de febrero de 2026
Opinión espontánea
No email .... No order!
It's very simple and I've said it before: Why on earth do I have to show my email for Click & Collect?
I have my Driver's License with a Photograph which proves who I am. I have the Card I used to pay for the order but, Nope .... that's not good enough. I have to have the email.
It makes me wonder how many 75 year olds are going to fake a drivers license to get a $50 box of dog biscuits????
27 de diciembre de 2025
Good sale prices
Good sale prices, easy smooth online transactions and pick up. Recommended
26 de diciembre de 2025
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