This is the worst company I have ever…
This is the worst company I have ever dealt with. They googled me to see where I live and found an old address, because they lost my actual and current address. So I never got the product, and I certainly did NOT sign up for auto renewal, but a few weeks later, they charged me for not one month of product, but an additional two. I cannot get them to reimburse me, and have had to file a dispute with my bank. They are mean, they wont answer calls (they have a VM telling you to email them), and then they don't read the emails but give a snarky reply. A woman named Angela was very disrespectful in her reply, but had not read my initial email or she would know I did not get my product in the first place.
Respuesta de HairMD
Hello Mary,
We would like to gently clarify that this review appears to be intended for a different company and not for HairMD India.
HairMD India is a dermatologist-led medical clinic based in India, specialising in evidence-based treatments for hair loss, scalp conditions, skin concerns, and hair transplantation.
We do not sell products via courier, do not have auto-renewal subscriptions, do not charge monthly product fees, and do not track or search customer addresses online.
We also do not have a team member named Angela.
Our services are strictly in-clinic or consultation-based, delivered by board-certified dermatologists, and all payments are discussed transparently at the time of consultation.
It seems likely that this experience relates to another brand with a similar name, and we respectfully request you to please review and post this feedback on the correct company page, so it reaches the right team and gets resolved appropriately.
If you have any questions about HairMD India, our clinics, or our treatments, we would be happy to help.
Thank you for your understanding.
