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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The hair I’ve ordered from here exceeds expectations every time! I’ve been wearing wigs for years due to hair loss and Hairsmarket has the longest lasting, best quality wigs. The lace melts into my sk... Ver más

Valorada con 5 estrellas sobre 5

What stood out the most to me was the fact that there was absolutely no shedding, even after multiple washes and styling sessions. The color of the hair (pink )was also stunning - it looked so v... Ver más

Valorada con 5 estrellas sobre 5

I received my glueless 28in honey blonde body wave wig earlier than expected with free expedited shipping. The hair quality is a 10/10 no shedding and when straight it’s longer which is a plus. If you... Ver más

Valorada con 5 estrellas sobre 5

Great company. Great hair also, company fixed an error for me and my package came immediately after. Hairsmarket is really professional and nice I appreciate them. I got the mixed bundle bulk for my b... Ver más

Información sobre la empresa

  1. Proveedor de extensiones de cabello

Escrito por la empresa

Hairsmarket is a hair factory from China , We have our own factory, physical stores and US warehouse which can meets all wholesaler and drop shipper’s needs. Service---Factory Price, Drop Shipping Service, Free Label, Customized Orders, 30 Days Returns, Express Shipping. We are so appreciate that more and more customers choose us, we will keep going and do the best for all of you always.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

443 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 33% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Wig Never Shipped, Refund Refused—Poor Customer ServicTitle

Title: Warning: Incomplete Order and No Refund from Hairsmarket Hair

I placed an online order with Hairsmarket Hair on September 20, 2025, for hair bundles and a wig totaling $271.30. The company advertises U.S. shipping through its Hebron, Kansas warehouse, but is based in China.

When my package arrived, it contained only the hair bundles—even though the shipping label listed both the bundles and the wig. After I contacted the seller, they admitted the wig was on backorder and said they had canceled that part of my order, but never issued a refund.

Since September 23, I’ve requested a prepaid return label for the unused hair bundles. The company refused and instead told me to send the items—at my own expense—to a third-party address in Montclair, CA (FLYT-AIXIU) that does not appear to be affiliated with the merchant.

All items remain unused and in their original packaging. The seller’s conduct violates U.S. consumer-protection laws, including the FTC Mail Order Rule and Fair Credit Billing Act. I have filed a formal bank dispute (Chime Claim #18208749) and submitted documentation to both my bank and the Kansas Attorney General.

⚠️ Consumers should use extreme caution before ordering from Hairsmarket Hair. Verify refund and shipping policies carefully and research reviews first.
Here is my response10/29/2025
I ordered a wig and hair bundles from Hairsmarket Hair on Sept 20 2025 and paid $271.30, including overnight shipping.
The company later admitted in writing that the wig was never shipped and that they would only issue a refund after I return the bundles at my own expense.

They’re now posting misleading explanations claiming the order was “split for faster delivery,” but I was never notified of any split shipment or cancellation until after I contacted them.

The FTC’s Mail Order Rule (16 CFR §435.2) requires an immediate refund for undelivered items, not conditional refunds tied to customer costs.
It’s been more than a month and I still have no refund for the unshipped wig.

Be cautious — this seller operates from China, using a rented Kansas warehouse to appear U.S.-based. Communication delays and refund issues are common.

19 de septiembre de 2025
Opinión espontánea
Logotipo de Hairsmarket

Respuesta de Hairsmarket

I reviewed your order. You purchased one overnight shipping product and one regular product on our website. To clarify, the overnight shipping product is shipped from our US warehouse, but only a portion of products marked "ship from US" can be shipped from the US warehouse simultaneously.

The other wig you purchased needs to be shipped from our China warehouse. To ensure you receive your order faster, this order is being shipped separately.

Regarding your request to ship them together via overnight shipping, if the US warehouse had both items in stock, we could apply, but this order cannot meet that requirement.

You then requested to cancel the headpiece. After confirming with you that you no longer need it, we will cancel it for you. Regarding the hair bundles you mentioned that you have already received, we also want to return them. After communication, we have provided you with a return address.

Because you requested a return, we anticipate that upon receiving the returned items, you will receive a full refund for your order (including the unshipped wig, refunded in one go).

Valorada con 5 estrellas sobre 5

Only get hair from here

Only get hair from here. Very good quality and very soft. Very fast shipping, always receive in a few days. Love Hairmarket, I always recommend to others and get the best compliments.

22 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The hair are so good and comed super…

The hair are so good and comed super fast, i always received the hair in less than a week, the quality is also super good never always shiny and soft. I’ve been ordering with them for a while and always satisfied

23 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

QUALITY

Fast delivery and excellent hair quality Great customer service. The hair is very soft and sheds very little

10 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love Humanhairsmarket

I love Humanhairsmarket! The wig did not disappoint me at all. The color was just like in the picture. The hair is so soft & beautiful and there is absolutely no shedding. Humanhairsmarket will be getting more purchases from me.

4 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I ordered both the Hairsmarket Highlight P4/27 Deep Wave Bulk Human Hair for Braiding and the Blonde Highlight Bundles Deep Wave Weave and I was very pleased with both!

The hair was super soft, and full from root to end. The deep wave pattern held beautifully, and the highlights blended perfectly without looking over-processed.

Minimal shedding and according to my stylist it was easy to install. I got so many compliments on the color and texture! I would definitely order again. 💛

22 de julio de 2025

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