Delivery was faster than I had been led to believe even though there was a shortage of some elements of the order in the branch I put the order in with. Two lorries appeared (due to collecting from di... Ver más
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Made a purchase online over a week ago and have yet to receive any information on when I can collect my item. Very poor service. Will never use this company again, online or otherwise.
La empresa ha respondido
This review could have been very, very negative except the customer service I have received from one staff member Dylan at the Ladas Drive Branch was second to none! He bent over backwards to help me... Ver más
La empresa ha respondido
Excellent customer services. Every thing clearly laid out. Excellent communication. I dealt mainly with robert and the team. Very pleased with my purchases and Robert went above and beyond to ensur... Ver más
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Información sobre la empresa
- Proveedor de materiales para la construcción
- también en la categoría
- Maderera
- Proveedor de cabañas y edificaciones de jardín
- Proveedor para baños
- Tienda de insumos para plomería / fontanería
- Tienda de puertas
Sobre Haldane Fisher
Escrito por la empresa
Haldane Fisher is one of the leading independent suppliers to the construction industry in the UK and Ireland, serving both trade customers and the general public.
Haldane Fisher is part of the Haldane Group, made up of Haldane Fisher NI, Haldane Fisher UK, Haldane Fisher Isle of Man, GE Robinson & Prowood. Bringing the total number of branches within the Group to twenty-two.
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Información de contacto
Shepherds Way Carnbane Industrial Estate, Newry , BT35 6QQ, Newry, Reino Unido
- 028 3026 3201
- info@haldane-fisher.com
- haldane-fisher.com
4,4
Excelente
3 mil opiniones
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En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
William from Balmoral Office
Service from someone who understood the product / item I needed
13 de octubre de 2026
Respuesta de Haldane Fisher
Thank you so much for the wonderful feedback! We are thrilled to hear that our team member provided knowledgeable assistance and helped you find exactly what you were looking for.
We always strive to deliver expert service, and we look forward to helping you again on your next visit.
Delivery and charges
Was told, that they would be coming last week to pick up and drop off new wood, they never showed up, so that was 2 and a half days wasted because they don’t deliver on weekends, on top of that has to pay a 15% restocking charge, even thought they didn’t arrive on time and had us waste 2 days we could’ve used to build out of the wood that should have been delivered, bit of a joke
2 de noviembre de 2026
Opinión espontánea
Respuesta de Haldane Fisher
Could you please contact our team at info@haldane-fisher.com with your order reference? We will investigate this as a matter of urgency and work with you to get this resolved.
Thank you for bringing this to our attention, and please accept our apologies again for the disappointment.
Respuesta de Haldane Fisher
We are glad you enjoyed our simple digital purchase process and great support. Thank you.
Great expierance from ordering online…
Great expierance from ordering online to delivery of coal bunker
25 de octubre de 2026
Respuesta de Haldane Fisher
We are glad you enjoyed your experience ordering our coal bunker. Thank you for our smooth delivery process.
Made a purchase online over a week ago…
Made a purchase online over a week ago and have yet to receive any information on when I can collect my item. Very poor service. Will never use this company again, online or otherwise.
24 de octubre de 2026
Respuesta de Haldane Fisher
Thank you for your feedback. We’re sorry to hear about your experience and apologise for the delay and lack of communication regarding your order.
We are currently looking into this and will contact you with an update as soon as possible.
Thank you for your patience, and we apologise again for the inconvenience caused.
Patio Supplies
I placed an order for some patio supplies with the Enniskillen branch and had it delivered a few days later. David the delivery driver was very friendly & helpful. 10/10
23 de octubre de 2026
Respuesta de Haldane Fisher
We are happy to hear that your recent purchase of outdoor materials was delivered promptly and that our team member provided such helpful and friendly service during the drop-off. We truly appreciate you taking the time to share this positive experience with our delivery process.
Respuesta de Haldane Fisher
Thank you for your lovely review! We’re delighted to hear you were happy with our fast delivery and customer service. We really appreciate your support and hope to help you again soon!
No communication to collect order
No communication to collect order. Have no idea if it is in stock or not
17 de octubre de 2026
Respuesta de Haldane Fisher
We’re sorry for the lack of communication and the uncertainty regarding your order. This is not the level of service we aim to provide. I have now escalated this internally, and a member of our team will be in contact with you directly to provide an update. Thank you for your patience, and please accept our apologies for the inconvenience caused.
Staff make a business
This review could have been very, very negative except the customer service I have received from one staff member Dylan at the Ladas Drive Branch was second to none! He bent over backwards to help me with skirting boards for my downstairs which were only available in other branches because I wanted an unpopular board. He kept me informed and I advised I was waiting on other tradesmen before I needed them. The boards were sold while I was getting the work done so when I needed them at short notice again his customer service was superb! He got them ordered from the other branch and it all arrived as expected. Definitely deserves to be recognised for his effort! Thank you Dylan it was much appreciated and made this purchase one less thing to worry about.
20 de octubre de 2026
Opinión espontánea
Respuesta de Haldane Fisher
Thank you for your fantastic review! 😊 We’re delighted Dylan was able to help and provide such excellent service. We’ll be sure to pass on your kind words to him. Thanks for your support, and we look forward to helping you again soon!
Delivery was faster than expected
Delivery was faster than I had been led to believe even though there was a shortage of some elements of the order in the branch I put the order in with. Two lorries appeared (due to collecting from different depots. Both drivers were cheery, polite and helpful. The driver of the larger crane lorry with 3 x 750kg bags of sand and quarry dust took great care manoeuvering in our driveway. Good prices too.
15 de octubre de 2026
Respuesta de Haldane Fisher
Thank you for such a fantastic review! 😊 We’re delighted to hear your order arrived sooner than expected and that both our delivery drivers provided friendly, helpful service. We’ll be sure to pass on your kind words to the team, especially regarding the care taken with the crane delivery. It’s also great to hear you were happy with our prices! Thanks again for your support, and we look forward to helping you with your next project.
Respuesta de Haldane Fisher
Thank you for your lovely review! 😊 We’re delighted to hear you were happy with our fast delivery and the care taken with your order. We really appreciate your support and hope to help you again soon!
Delivery driver was great
Delivery driver was great, my only slight complaint is you didn't update me at all on when the delivery was coming, I had to ring in but the guy who answered the phone was very helpful and freindly!!
13 de octubre de 2026
Respuesta de Haldane Fisher
Thank you for your feedback! 😊 We’re delighted to hear that you were happy with our delivery driver and found our team helpful and friendly. We apologise for the lack of communication regarding your delivery time, as we understand how important it is to keep our customers updated. We really appreciate you bringing this to our attention and will take your comments on board. Thank you for your support!
Quick and easy to order
Quick and easy to order. Had to wait a week for delivery as they were busy otherwise would have been 5 star
9 de octubre de 2026
Respuesta de Haldane Fisher
Thank you for your feedback! 😊 We’re glad you found the ordering process quick and easy. We apologise for the slight delay with delivery and appreciate your patience while we worked through a busy period. Your feedback is important to us, and we hope to provide you with a 5-star experience next time!
Would highly recommend..I ordered doors…
Would highly recommend..I ordered doors from here and a man Carl helped me as I didn't have a clue what I was looking for. He couldn't have been more helpful and made sure I got what I needed. There was a slight problem with the order, I had ordered the wrong size of doors and he went above and beyond to get them lifted and the correct size delivered back to me in time for my joiner coming to do the work..10/10 😃
20 de octubre de 2026
Opinión espontánea
Respuesta de Haldane Fisher
Thank you so much for your fantastic review! We’re delighted to hear that Carl was able to help and make the whole process easier for you. We’ll be sure to pass on your lovely feedback to him. We always aim to go the extra mile for our customers, so it’s great to know we could get everything sorted in time for your joiner. Thanks again for the recommendation and your 10/10 rating! We really appreciate your support and hope to see you again soon.
Prompt and friendly service as always.
13 de octubre de 2026
Respuesta de Haldane Fisher
Thank you for your lovely review! 😊 We’re delighted to hear that you continue to enjoy our prompt and friendly service. We truly appreciate your support and look forward to welcoming you back again soon!
Excellent service on line and at the…
Excellent service on line and at the sjop and at the yard. Excellent help with collection of material.
9 de octubre de 2026
Respuesta de Haldane Fisher
Thank you for your fantastic review! We’re delighted to hear you received excellent service online, in the shop, and in the yard. It’s great to know our team was able to help make collecting your materials a smooth and easy experience. We really appreciate your feedback and support!
Online order.
I ordered the item online and had a very prompt response, to let me know my order was ready for collection.
The guy at the counter was very friendly and helpful as was the young fella in the yard, who loaded my order (bags of stones) into the car.
24 de septiembre de 2026
Respuesta de Haldane Fisher
Thank you for taking the time to leave such a lovely review! We’re delighted to hear that your order was ready for collection promptly and that our team made the experience easy and enjoyable. We’ll be sure to pass on your kind comments to the staff at the counter and in the yard. Thanks again for your support!
Excellent customer services.
Excellent customer services.
Every thing clearly laid out.
Excellent communication.
I dealt mainly with robert and the team. Very pleased with my purchases and Robert went above and beyond to ensure I got all of the components of my order. Very impressed, will definitely shop again.
23 de septiembre de 2026
Respuesta de Haldane Fisher
Thank you so much for your fantastic review! We’re delighted to hear that you were pleased with our customer service and communication, and that everything was clearly laid out throughout your experience.
Robert will be especially pleased to hear your kind words. We’re proud of the extra effort our team puts in to ensure every order is complete and our customers are happy.
Thank you again for your support and recommendation. We look forward to welcoming you back again soon!
Fantastic service all round
Fantastic service all round. Particular thanks to Jonny McEvoy (Lisburn branch) for going out of his way to help after I ordered the wrong product and had to return it. Delivery service was also spot on and both the branch and driver kept in touch to confirm times - 10/10 from initial delivery through to collection of the return and delivery of the replacement. Cheers!
21 de septiembre de 2026
Respuesta de Haldane Fisher
Thanks for taking the time to leave us such a great review! We’re delighted everything went smoothly, from the initial delivery right through to the return and replacement.
A special thanks for recognising Jonny McEvoy at our Lisburn branch. It’s great to hear he went the extra mile to get everything sorted for you. We’re also pleased our delivery team kept you informed and made the whole process hassle-free.
We really appreciate your feedback and look forward to helping you again in the future!
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