I love coming back to Hampers with Bite for many of my gifts. They are packages beautifully and are quality gifts at affordable prices. Always receive amazing compliments on these packages. Thank you... Ver más
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Consulta las opiniones de los clientes
Have ruined my mother's Mother's Day! Ordered on Wed and was able select delivery as the Friday before. Checked con note today - the delivery date- only to see that its not even in the same state yet... Ver más
La empresa ha respondido
Only leaves the delivery now to take place without fault and it is the perfect experience. Talk about putting in your thumb and pulling out a plumb, I don't need any other gift hamper service, their... Ver más
Affordable prices + (they also had discount codes for Valentine’s Day which was good. ) Good variety of products and loved the packaging. Delivery arrived early in the morning just in time for Vale... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de chucherías
- también en la categoría
- Proveedor de productos comestibles
Escrito por la empresa
Hampers with Bite is a professional gift hamper service, specialising in gifts for all corporate, Christmas, and personal requirements. We are very proud of our products and service, and always welcome feedback.
Información de contacto
55 Victoria St, 3065, Fitzroy, Australia
- 1300795802
- customerservice@hamperswithbite.com.au
- hamperswithbite.com.au
4,3
Excelente
3 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Love Hampers With Bite
Will definitely use Hampers With Bite again. Great choice of products, excellent value, and trusted next day delivery.
25 de mayo de 2023
Opinión espontánea
Respuesta de Hampers With Bite
Hello Danielle,
Thank you for your positive review and I'm delighted to hear that you like the hampers. The Production team has done an incredible job at curating the products that go into the hampers and I'm glad that you appreciated them!
All the best,
Joseph
Hamper arrived super quick
Hamper arrived super quick - easy to order online and great value for money!
24 de mayo de 2023
Opinión espontánea
Respuesta de Hampers With Bite
Hello Megan,
Good day
Thank you for sharing the positive experience you've had with us and I'm glad to hear that the hamper arrived promptly. We appreciate your feedback; Looking forward to helping you with your gift next time!
All the best,
HWB team
A charitable hamper option for any gift
Lovely products at an affordable price while also contributing to the community.
Delivery without issue.
Wonderful customer service.
I would highly recommend to send a lovely gift to someone. I first received a gift from a kind friend in a time of sadness. So I paid it forward.
16 de mayo de 2023
Opinión espontánea
International Women's Day Hamper
The products and packaging are excellent and delivery is on time as requested. Thank you we will use your services again.
8 de marzo de 2023
Opinión espontánea
Great value. Great community minded company
Great value and some lovely normal content. Super impressed with the community spirit too. What an awesome company. So many hampers contain items that people I know would never eat. Hampers with Bite have a good range of tasty treats. Delivered on time for Mothers Day. Will definitely use again. Gift was well received by MIL.
12 de mayo de 2023
Opinión espontánea
Respuesta de Hampers With Bite
Hi Jacqui,
Thank you for sharing your feedback! We are thrilled to hear that you had a great experience with our service.
We can't wait to have the opportunity to serve you again in the future. If you need anything else, please don't hesitate to reach out. We're here to make your experience as fantastic as possible!
Cheers,
Erika | Customer Service
Meh, wouldn't buy again
Previously good but most recent hamper we got had items missing and they didn't replace or compensate for it.
15 de mayo de 2023
Opinión espontánea
Respuesta de Hampers With Bite
Hi Maria,
Thank you for taking the time to share your honest feedback. I'm sorry to hear your second experience wasn't as up to standard as your first.
I have had a look for your order and am unfortunately unable to find it, along with the communication you had with one of my team members. If you can please provide your order number in response to this, I would love the chance to rectify your experience and have a read through the email thread.
Many thanks, I look forward to your response!
Kind regards,
Bryleigh | Customer Service HWB
Beautiful products
Beautiful products, and very fast postage. Thank you guys.
11 de mayo de 2023
Opinión espontánea
Respuesta de Hampers With Bite
Hi Katie,
Thank you so much for your great feedback!
We appreciate that you liked the range of products and service we have! We hope to serve you again in the future, all the best!
Kind regards,
Erika | Customer Service
We purchased a Mothers day Hamper
We purchased a Mothers day Hamper for my Mother in law. In her words. "The most beautiful hamper ever gorgeous presentation and wonderful goodies".
For my partner and I it was delivered on time and we wanted to buy from an Aussie family business and the giving back to society with a meal to a child was a bonus. We will be buying from Hampers with bite again.
10 de mayo de 2023
Opinión espontánea
Respuesta de Hampers With Bite
Hello Paulina,
Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you find the hampers to your liking and recognised our mission to give back to the underprivileged children.
We are glad that you are become part of this. Your kind words mean a lot to us and will serve as motivation to continue providing top-notch service to all of our customers.
Sincerely,
Joseph
Perfect service
The service and the speed of the transaction and the options for various types of payment and postage.
13 de mayo de 2023
Opinión espontánea
Respuesta de Hampers With Bite
Hello Nicholas,
Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you find navigating the site easy and you find the hampers to your liking.
We are committed to providing our guests with exceptional service, and we are delighted to hear that we were successful in doing so during your visit on our website. Your kind words mean a lot to us and will serve as motivation to continue providing top-notch service to all of our guests.
All the best,
Joseph
No stress for a Mother’s Day gift
It was great I needed something for Mother’s Day and they had everything I needed no stress at all .
11 de mayo de 2023
Opinión espontánea
Respuesta de Hampers With Bite
Hello Sarah,
Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your time with us and that we were able to meet your expectations.
We are committed to providing our guests with exceptional service, and we are delighted to hear that we were successful in doing so during your visit. Your kind words mean a lot to us and will serve as motivation to continue providing top-notch service to all of our customers.
All the best,
Joseph
Beware of delivery stuff ups.
Have ruined my mother's Mother's Day! Ordered on Wed and was able select delivery as the Friday before. Checked con note today - the delivery date- only to see that its not even in the same state yet and now has delivery as Monday. Messaged them, apparently speaking to a 'real person not an autobot' - but had 2 different names chatting to me. Was told the courier scanned incorrectly and apologies. Not good enough, especially at peak delivery times like this. Wont be ordering again. Just do better !
12 de mayo de 2023
Opinión espontánea
Respuesta de Hampers With Bite
Hi Mark, Thank you for leaving your feedback, although I'm sorry to hear you your hamper has been delayed. I do apologise for this inconvenience and can understand the importance of the special day it was needed for!
I would love to have the chance to speak to you further about this; if you can please send an email to customerservice@hamperswithbite.com.au with your contact details, order number and attention it to myself, I would be happy to call you to discuss ways we can amend your experience. If not, you can also call our customer service line on 1300 795 802.
I hope to hear from you soon! Kind regards, Nicole
Terrible. Hampers ordered 12 days ago for Mothers Birthday tomorrow are not being delivered until next week. Maybe.
Ordered three hampers for my Mothers Birthday to be delivered 12th May. Ordered these on 30th April so that there was plenty of time to dispatch in time for delivery. No notification from Hampers with Bite but after following up because I had concerns as they only dispatched Wednesday which is two days before I was advised that the ETA was Monday 15th May. Even though they can guarantee next day delivery Hampers with Bite refused to do anything to ensure my Mothers Hampers are being delivered tomorrow and told me ETA 15/05/2023. My Mother is 83 and now receives nothing and I have not time to get anything else sent even though Hampers with Bite could have fixed the situation easily. The Customer Service rep said "I understand". Obviously not and I don't imagine she has to wait three days if they actually do arrive then after her birthday for hampers ordered on April 30th.
11 de mayo de 2023
Opinión espontánea
Respuesta de Hampers With Bite
Hi Nicole
Thank you so much for leaving your honest review, although I'm really sorry to hear that your gift has been delayed. This definitely isn't how we want any of our orders to go anyway, but I'm so sorry that your Mum's birthday gift is behind schedule.
I can see from your review that you've spoken to someone on our team, but I'm struggling to find your order exactly. Can you please reply to this or email us with subject 'TrustPilot' so that we can look further into exactly what's happened here and what we can do to make it better?
Looking forward to hearing from you.
Kind regards
Beth
Hampers with Respect…
I recently purchased a hamper for a birthday/Mothers Day and was very happy with the value for money and the social concept of helping others.
10 de mayo de 2023
Opinión espontánea
Wonderful gift!
Just got the hamper today! I ordered it for Mother’s Day! It ended up coming a day early which was fantastic! My mum loved it! Thank you so much! I will 100% be ordering from
You again!
11 de mayo de 2023
Opinión espontánea
Extremely happy with the level of…
Extremely happy with the level of service. Amber was very pleasant to talk with and knowledgeable in all the products and delivery time frames to Tasmania for our upcoming event. The level of support that was given was second to none.
9 de mayo de 2023
Opinión espontánea
Respuesta de Hampers With Bite
Hi Jenni!
Thank you for the wonderful review and for taking the time to share your feedback with Hampers with Bite. Your satisfaction is our priority and we are glad that we met that mark! We are happy that you enjoyed our hamper. We look forward to serving you again soon.
Kind regards,
HWB Team
Very happy with the service & the Hamper itself
It was very easy to see what the hamper would include and I feel the price was excellent for what was included.
My order was delivery the next business day morning which was fantastic.
The recipient was impressed with the hamper and that is the most important thing.
8 de mayo de 2023
Opinión espontánea
Best surprise 😀
Best part was receiving the messages and phots from my mates 🤗 who excitedly told me what a wonderful surprise they had got and how it made them so happy 😀 just what I wanted the gifts to do 😄 such great presentation so beautiful 👍🌈 very happy with my purchase and the fact you make a donation with each gift purchase 💕
10 de mayo de 2023
Opinión espontánea
Respuesta de Hampers With Bite
Hi Mel,
Thank you for taking the time to leave us such a fantastic review! We’re delighted to hear you enjoyed our service.
Your satisfaction is our priority and we are glad that we met that mark! Kind customers like you make our job a pleasure. Thank you again for your feedback, and we look forward to be serving you again in the future.
Kind regards,
HWB Team
Great experience
This company has so many cute hampers to choose from, I recently purchased one of their Mother’s Day hamper to send to my mum who lives interstate! Such a great idea and lovely experience.
9 de mayo de 2023
Opinión espontánea
Respuesta de Hampers With Bite
Hi Hannah,
Thank you for the wonderful review and for taking the time to share your feedback with Hampers with Bite. Your satisfaction is our priority and we are glad that we met that mark! We are happy that you enjoyed our hamper. Looking forward to serve you again soon.
Kind regards,
Erika
is a fantastic way to give a gift
Hampers with bite is a fantastic way to give someone a perfect experience
9 de mayo de 2023
Opinión espontánea
Respuesta de Hampers With Bite
Hello Betty,
Thank you for sharing this positive experience you've had with us; we appreciate it a lot! I'm so happy that you like the hampers, we make sure that there's a bit of everything for different occasions and to suit a variety of personal tastes.
All the best,
Joseph
The best hampers with interesting and…
The best hampers with interesting and imaginative gifts. It’s not all just food or nice smelly products, it’s a mix which makes the hampers much more interesting to gift
6 de mayo de 2023
Opinión espontánea
Respuesta de Hampers With Bite
Hello Jill,
Thank you for sharing this positive experience you've had with us; we appreciate it a lot!I'm so happy that you like the hampers, we make sure that there's a bit of everything for different occasions and to suit a variety of personal tastes. We continuously come up with different ideas to add into the mix, and I have to hand it to our Production team for creating those presentable and wonderful boxes and packaging!
All the best,
Joseph
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