Hampton Lovett 

Basically a con! They promised me they would reduce my bills and they did nothing at all and then transferred my account to another business that has also done nothing! Do not give these guys money!!!

Similar experience to other reviewers as all Hampton Lovett are interested in is obtaining up front fees - also please be aware the director is originally from New Zealand and now also operating Corporate Commercial Surveyors Ltd with an identical business model.

They send out spam emails and try to trick people into signing up for their services. Doubt they're even a real company.

Hi

My name is Sophie I am writing you to as we have noticed that there is an unclaimed Business Rates credit note against your business premises.

There may be a reason for this, but a few simple questions can see if you qualify.

• Have you had an extension?
• Has your property had a refurb?
• Have you been in the property for less than a year?

Hampton Lovett are a company that promises much but delivers only frustration. They will not get you a refund on your rates billing but they will charge you for a so called "survey" to establish whether your rateable value is worth challenging. They then write lots of letters about how they will go forward and deliver you a saving but this happens only once you have paid them a service fee - usually around £1500. Of course they promise you a nett return etc etc but it does not happen. Then, once the valuation office have completed their work - surprise, surprise we were not entitled to anything. Then Hampton Lovett go quiet, avoiding calls and changing contacts etc.
Our advice is Simply stay away.

Our property was undergoing renovations, prompting us to seek a reduction in rates and a temporary listing suspension during the construction phase. Hampton Lovett tackled this with taking a 2 steps approach a reduction in our bill from £30,000 to £20,000, which initially seemed like a win-win situation.

However, the reality was quite different. Upon closer examination, it became evident that the actual amount we paid in rates was nearly half of the initially quoted £30,000. This meant that the savings they claimed amounted to only £5,000, not the promised £10,000.

To add to our frustration, Hampton Lovett attempted to charge us additional £5,000 +VAT commission, since we are allowed to put our property on zero listing due to undergoing development, effectively wiping out the entirety of the savings they had touted.

Furthermore, we assumed that the suspension of our zero listing during the renovation period would be included in our initial contract at no additional cost since all documentation and evidences were provided by us so they were only doing an admin role . This assumption turned out to be incorrect, as we were hit with an additional £5,000 +VAT charge.

We tried to reason with them, explaining that these charges were either unjust or, at the very least, excessively high, but our efforts were in vain.

Upon reviewing their terms and conditions, we discovered that to terminate our contract, we were required to provide a justification. We complied with this requirement, only to receive a response stating that to terminate the contract, we would be charged approximately £900.

Throughout this process, we found ourselves constantly chasing Hampton Lovett for resolution.We must have dealt with dozen of their agents!

In conclusion, if you are considering using their services, proceed with caution and a full understanding of the potential pitfalls. Better option would be STAY AWAY FROM THESE SCAMMERS.

Spamming me with lies.

"My name is Sophie I am writing you to as we have noticed that there is an unclaimed Business Rates credit note against your property..."

I don't have business premises. I therefore don't pay business rates. When you start out with a lie, it's easy see where any association would go with shysters like this.

Hi

My name is Sophie and I’m a rating surveyor covering . I have worked in the Rating sector for over 20 years. Our latest data analysis of your property suggests there are some inaccuracies in your valuation summary, and I would like the opportunity to speak with you.

You can for a limited time claim back to 2017 and fix your payments to 2026. I believe Rinood Internet Ltd is paying up to 50% more for some usable areas and incorrect zonal measurements.

1. Are you being charged for storage areas?
2. Has anything affected business or the local area in the last 12 months?
3. Have you received 75% discount on your rates?
4. Are you in receipt of any allowances?

These are a few of the factors that could lead to thousands back into your cashflow. We are registered agents of the Valuation Office Agency (36819) and have a proven track record in securing reductions.

Hampton Lovett offer a free assessment and property assessment as point of our 3-point evidence based process. We do work on a no case for reduction no fee basis in order to work with all business and offering the most effective tax-deductible service.

Find out More>>

Please contact us for your free assessment now

Kind regards,

Sophie Turner
Ratings Surveyor



Hampton Lovett Consultant Surveyors Ltd
60 St Martin's Lane
Covent Garden
London
WC2N 4JS
Tel. 0203 949 5554 | 0800 025 3555

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