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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My Dark Blue Sydney arrived quickly and in flawless condition. The color is even richer in person than in the photos. My only small wish is that there were a few more neutral shades available in this... Ver más

Valorada con 5 estrellas sobre 5

Honestly the best handbag purchase I have ever made. I ordered the Pink Chloe 25cm for my birthday and it exceeded every expectation. The stitching is perfect, the leather smells and feels like real l... Ver más

Valorada con 1 estrellas sobre 5

DO NOT BUY FROM THIS COMPANY This company, based in 'Estonia' read CHINA, is a scam. Ordered their Chloe, blue, it arrived in an ordinary plain plastic bag. There's not an inch or smell of genuine... Ver más

Valorada con 5 estrellas sobre 5

I was a little scared to order after reading all the reviews, but I did it anyways. Received my White Lauren Bag yesterday and I’m really impressed. It’s gorgeous, real leather, well built, and... Ver más

Información sobre la empresa

  1. Tienda de accesorios de moda

Escrito por la empresa

Indulge in the allure of Instagram's most coveted handbags! Discover the epitome of chic with our curated collection of women's handbags. We bring you the latest trends loved by influencers worldwide.


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

21 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 66% de las opiniones negativas

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3,5

Todas las opiniones

(21)

9 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY

This company, based in 'Estonia' read CHINA, is a scam. Ordered their Chloe, blue, it arrived in an ordinary plain plastic bag. There's not an inch or smell of genuine leather. I paid £160 for a plastic bag worth no more than £5 - £10, at the most. I read the first set of reviews, not one real one amongst them. It was only after receiving the bag that I read the returns policy. Reading that together with their 'terms and conditions' is a huge Red Flag. In a nutshell they can send you an item that may be completely different from the description.. WHAT!
DO NOT BUY FROM THIS COMPANY

18 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My bag came beautifully packaged with…

My bag came beautifully packaged with the lock, keys, and dust bag all included. I've gotten so many compliments, and no one can believe where it's from. The team even followed up after delivery to make sure I was happy. This is my second bag from Handbags Heaven, and it will not be my last. Already eyeing the Sydney in black.

9 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My Dark Blue Sydney arrived quickly and…

My Dark Blue Sydney arrived quickly and in flawless condition. The color is even richer in person than in the photos. My only small wish is that there were a few more neutral shades available in this size because I would buy them all. That said, the quality is unmatched for the price, and the customer service is truly above and beyond. I've already recommended Handbags Heaven to my sister and two of my girlfriends.

1 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Honestly the best handbag purchase I…

Honestly the best handbag purchase I have ever made. I ordered the Pink Chloe 25cm for my birthday and it exceeded every expectation. The stitching is perfect, the leather smells and feels like real luxury, and it holds its shape beautifully. What really stood out was the customer service. I had a question about sizing and someone got back to me within the hour and walked me through everything. You can tell they actually care about their customers. Thank you for making me feel special.

20 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My Navy Sydney 25 cm arrived in…

My Navy Sydney 25 cm arrived in pristine condition with soft, smooth leather, and although I wish it had grommets and an adjustable shoulder strap with hardware clips like my first handbag, I'm very pleased with my purchase and the exceptional customer service that truly goes above and beyond.

22 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have shopped the high-end stores…

I have shopped the high-end stores exclusive name brand, but the customer service and the quality of Handbags Heaven is beyond any luxury company I have ever bought it back from. I now have five bags and plan to have a few more purchased here thank you handbag your quality is unbelievable and your customer service is above and beyond… Thank you very much. Keep up the good work. You will be hearing from me soon. I need the Vienna.

26 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAMMERS!

SCAMMERS!! DO NOT ORDER FROM THEM!!
They took my money, then I was told my bag was not in stock, and haven't received anything! They took my money and I got mo bag!! Will report them to the authorities for online scamming.

14 de julio de 2026
Opinión espontánea
Logotipo de Handbags Heaven

Respuesta de Handbags Heaven

Hello Sammy,
this is Sarah from Handbags Heaven.

I'll gladly take a look at your order and provide an update, could you please email me with your order number. My email is sarah@handbags-heaven.com.

Warmly,
Sarah

Valorada con 1 estrellas sobre 5

Please do not buy from this site the…

Please do not buy from this site the handbag I received I'm sorry to say I would never been seen with it however it was leather but still awful.

28 de julio de 2026
Opinión espontánea
Logotipo de Handbags Heaven

Respuesta de Handbags Heaven

Hello, could you please email me at sarah@handbags-heaven.com to discuss returning your bag if you're not happy with it. I can guarantee our bags are made from premium calfskin leather.

Valorada con 5 estrellas sobre 5

I’m so glad I ordered!

I was a little scared to order after reading all the reviews, but I did it anyways.

Received my White Lauren Bag yesterday and I’m really impressed. It’s gorgeous, real leather, well built, and exceeded my expectations.

It did take 18 days to arrive, but tracking showed it was making progress and USPS delivered as promised.

20 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do your research about that website!

Looking at reviews before purchasing, it appears that this company is a scam. The website listed here on Trustpilot is strangely empty!! It is the exact layout as another website that "works", though… So to me, it seems like the website we are writing bad reviews about is all of a sudden "closed" but they just opened a copy of it that claims to be 4.9 stars on Trustpilot!! Big red flag, glad I checked!! And yes, their company is still based in Estonia, although they will not say anything anymore about the returning process through that country or that you have to be approved for a return. It appears way more appealing… BEWARE!!

12 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not order from this company

Do not order from this company . I ordered the Scarlett and received a much smaller purse , color looks different and when trying to chat with them , I was there for ever and no one ever answered . This is a SCAM

18 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend the product

The product (Scarlett) quality was great and shipping time was perfect within 9 days to the US. Sarah communicate with use during all the shipping process. Definitely will buy more from them. 01/2025

24 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Red Zoe 35

Shipping to Tampa, FL in 8 days!

Wonderfully delivered by UPS, item came in perfect shape with no issue.

Genuine pebble grain leather, finished waxed edges, and durable build. Great quality for the price.

If I had to knock ANYTHING, the gold hardware looks mass-produced, and I wish it was nicer. But still very good quality!

I'm very happy to finally find a quality leather bag at an extraordinary price.

9 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Possibly Not A Real Company

I was about to place an order when I decided to read the fine print on their website. It clearly states the return policy requires 1) approval - which they define as deciding whether or not they want to issue a refund and 2) That should your return be approved, you will need to package and send the product to Estonia at your own expense.
Nowhere does it state how long it takes for your refund to be issued. This was a red flag, so I decided to read reviews.
Every good review seems to have been written by the same person. The wording of each review and description of the bags are too similar to have been written by different (or even real) customers. So that was another red flag.
Then I read the reviews that seem real. I was struck by how many people say they did not actually receive a bag or a refund. If this company is not in the United States,it would be next to impossible to force compliance with our laws. I do not think it’s a good idea to put your credit card information in the hands of such a company. They also have at least two other names - one is Millie. Buyer beware.

28 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I recently purchased two handbags…

I recently purchased two handbags online. Unfortunately, the quality was subpar, and the actual colors differed significantly from what was advertised. I anticipated a straightforward return process for a full refund. However, the company informed me that I must return the items to Estonia.

Shipping the handbags to Estonia through the USPS proved incredibly expensive, amounting to nearly half the original purchase price. This seems grossly unfair. As I made the purchase within the United States, I believe the return process should also be within the country.

26 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a handbag that appeared in…

I ordered a handbag that appeared in stock online. I placed the order and was then told the bag was not in stock. So, I went to the website a day later, and the same bag is showing in stock. This company has bags on its webpage that are not in stock, and when you place the order for the nonexistent bags, they email you stating the bag is not available and then give you a hard time trying to get your money back. I would be very careful ordering from this company, also the reviews are all fake and the company is also called Millie Handbags which is another shady website selling invisible handbags.

9 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I recently ordered the Luna Khaki 30cm…

I recently ordered the Luna Khaki 30cm handbag, and it’s everything I hoped for and more. The leather is buttery smooth, and the stitching is precise—clearly a high-quality piece. The brown color is so versatile and goes with nearly everything in my wardrobe. I’ve used it daily for work, and it still looks brand new after weeks of wear. But what really impressed me was the price. You get a luxury handbag without the insane designer price tag, which is so refreshing! On top of that, the customer service was fantastic. They were responsive, helpful, and even gave me a discount code for my next purchase.

5 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was a little skeptical about ordering…

I was a little skeptical about ordering a handbag online, especially from a brand I hadn’t tried before, but this company completely exceeded my expectations. I purchased the white Himalayan-style Kelly bag and was pleasantly surprised by how beautiful it looks in person. The leather is genuine calfskin, and you can tell it’s made with care and attention to detail.

24 de julio de 2024
Opinión espontánea

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