Very rude response from the owner after asking for a refund!
Where do I start! I don't usually write negative reviews but felt this was necessary on this occasion. This product may be excellent for most people but it wasn't ideal for my disabled brother to use when out with his dog (he is a double amputee, uses an electric wheelchair & has very limited movement with both arms/hands). He wasn't able to use the locking mechanism or change/attach the poo bags. I simply emailed asking for a refund, I had replies which felt pressured & I wasn't listened to. I again explained the situation & again requested a refund, the reply I had was so rude I was gobsmacked & also basically told not to place any further orders with themselves as the orders would be cancelled!! If I could attach the reply from the owner then I would, there's no way I would order anything further after that response!!








